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GEB 3213 Exam 2 – Trammell with accurate detailed answers
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What are approaches to communication dictated by? - ✔✔Cultural contexts - the cultural
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norms
Why does the US prefer the direct approach? - ✔✔Because we value sincerity and openness.
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The US business culture favors _______ thinking.
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We prefer things explained in a ______ & _________ fashion. - ✔✔Linear
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chronological & narrative || ||
What is unique about the indirect approach in regards to other cultures? (2) - ✔✔1. Point
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Not at beginning || ||
2. Prioritizes vital cultural norms.
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Indirectness may include what? (5) - ✔✔1. Deliberate use of ambiguity || || || || || || || || || ||
2. Elaborate courtesy and graciousness in wording
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3. Meaning carried with message's context
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4. Digressions
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5. Hierarchy in business
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Why is ambiguity used in the indirect approach? (5) - ✔✔1. Takes pressure of responsibility
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off the reader/writer.
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2. To "save face"
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3. It creates multiple meanings
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4. Could signal the writer's subtleness and skill to the reader.
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5. Suggest reader to pay attention to whats not said
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What is paralanguage? - ✔✔Vocal Qualifiers and Vocalizations.
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List some vocal qualifiers. - ✔✔Pitch, volume, velocity
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List some vocalizations. - ✔✔Non-word vocalizers and fillers
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i.e. "uh-huh"
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How does the US view high pitch?
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How does the French? - ✔✔US: Speaker is uncertain/doubtful
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It it typical.
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How can nonword vocalizers be misinterpreted? - ✔✔US "uh-huh" is good but in Japan it
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means Yes ||
How is eye contact seen in the US?
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In Japan? - ✔✔US: Honesty
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Japan: Invasion of privacy; rude || || || ||
What is different in regards to gestures between the US, Japanese and Middle Eastern
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business culture? - ✔✔Middle East:Use very large gestures, touch listener,
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US: not as expressive, still uses forceful gestures (drumming to underline point)
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, 2
Japan: Very few gestures
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What are the different categories of nonverbals? (5) - ✔✔1. Chronemics
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2. Oculemics
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3. Haptics
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4. Olfactics
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5. Chromatics
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What are some other nonverbal considerations we should make in meeting with people
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from other countries? (4) - ✔✔1. Use of office space
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2. Silence
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3. Greetings
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4. Personal space
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What is chronemics? - ✔✔A culture's attitudes and perceptions of time.
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What are the different views of chronemics? - ✔✔Monochronic and polychronic
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What is the monochronic view? - ✔✔Time is seen as linear and work is seen as a task by
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task accomplishment within a time frame.
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What is the polychronic view? - ✔✔Time is seen as elastic and open-ended.
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Doing several important tasks simultaneously
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Which countries are monochronic and polychronic? - ✔✔M: US, North America
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GEB 3213 Exam 2 – Trammell with accurate detailed answers
|| || || || || || || || ||
What are approaches to communication dictated by? - ✔✔Cultural contexts - the cultural
|| || || || || || || || || || || || ||
norms
Why does the US prefer the direct approach? - ✔✔Because we value sincerity and openness.
|| || || || || || || || || || || || || ||
The US business culture favors _______ thinking.
|| || || || || || ||
We prefer things explained in a ______ & _________ fashion. - ✔✔Linear
|| || || || || || || || || || ||
chronological & narrative || ||
What is unique about the indirect approach in regards to other cultures? (2) - ✔✔1. Point
|| || || || || || || || || || || || || || || ||
Not at beginning || ||
2. Prioritizes vital cultural norms.
|| || || ||
Indirectness may include what? (5) - ✔✔1. Deliberate use of ambiguity || || || || || || || || || ||
2. Elaborate courtesy and graciousness in wording
|| || || || || || ||
3. Meaning carried with message's context
|| || || || ||
4. Digressions
|| ||
5. Hierarchy in business
|| || ||
Why is ambiguity used in the indirect approach? (5) - ✔✔1. Takes pressure of responsibility
|| || || || || || || || || || || || || || ||
off the reader/writer.
|| ||
2. To "save face"
|| || ||
3. It creates multiple meanings
|| || || ||
4. Could signal the writer's subtleness and skill to the reader.
|| || || || || || || || || || ||
,2
5. Suggest reader to pay attention to whats not said
|| || || || || || || || ||
What is paralanguage? - ✔✔Vocal Qualifiers and Vocalizations.
|| || || || || || ||
List some vocal qualifiers. - ✔✔Pitch, volume, velocity
|| || || || || || ||
List some vocalizations. - ✔✔Non-word vocalizers and fillers
|| || || || || || ||
i.e. "uh-huh"
||
How does the US view high pitch?
|| || || || || ||
How does the French? - ✔✔US: Speaker is uncertain/doubtful
|| || || || || || || ||
It it typical.
|| ||
How can nonword vocalizers be misinterpreted? - ✔✔US "uh-huh" is good but in Japan it
|| || || || || || || || || || || || || || ||
means Yes ||
How is eye contact seen in the US?
|| || || || || || ||
In Japan? - ✔✔US: Honesty
|| || || ||
Japan: Invasion of privacy; rude || || || ||
What is different in regards to gestures between the US, Japanese and Middle Eastern
|| || || || || || || || || || || || || ||
business culture? - ✔✔Middle East:Use very large gestures, touch listener,
|| || || || || || || || ||
US: not as expressive, still uses forceful gestures (drumming to underline point)
|| || || || || || || || || || ||
, 2
Japan: Very few gestures
|| || ||
What are the different categories of nonverbals? (5) - ✔✔1. Chronemics
|| || || || || || || || || ||
2. Oculemics
||
3. Haptics
||
4. Olfactics
|| ||
5. Chromatics
||
What are some other nonverbal considerations we should make in meeting with people
|| || || || || || || || || || || || ||
from other countries? (4) - ✔✔1. Use of office space
|| || || || || || || || ||
2. Silence
|| ||
3. Greetings
||
4. Personal space
|| ||
What is chronemics? - ✔✔A culture's attitudes and perceptions of time.
|| || || || || || || || || ||
What are the different views of chronemics? - ✔✔Monochronic and polychronic
|| || || || || || || || || ||
What is the monochronic view? - ✔✔Time is seen as linear and work is seen as a task by
|| || || || || || || || || || || || || || || || || || ||
task accomplishment within a time frame.
|| || || || ||
What is the polychronic view? - ✔✔Time is seen as elastic and open-ended.
|| || || || || || || || || || || || ||
Doing several important tasks simultaneously
|| || || ||
Which countries are monochronic and polychronic? - ✔✔M: US, North America
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