Final for Management and Supervision Hospitality Human
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Resources Exam with accurate detailed answers || || || || ||
Posting a notice about Laws prohibiting discrimination is a requirement of? - ✔✔-EEOC
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:Equal Employment Opportunity Commission
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Dependable income is an example of which Maslow's hierarchy of needs? - ✔✔Safety Needs
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When prejudice exists in the workplace, what does it increase? - ✔✔Turnover and Low
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Morale
W-4 form is used for? - ✔✔Payroll and tax withholding purposes
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What does OSHA require legally? - ✔✔Bloodborne Pathogen Standards
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Leadership Style is most effective when working with inexperienced staff which must learn
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procedures? - ✔✔Autocratic || ||
When is training most effective and efficient? - ✔✔Principals of training of job standards
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When employees are promoting to supervisor, what should they focus on? - ✔✔serving as
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excellent role model || ||
What does the orientation part of the new employee process do as a formal plan? - ✔✔new
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employee will become oriented to the operation
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, 2
What is the most effective way for an organization to analyze its recruiting efforts? -
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✔✔sales history information is important because what has occurred in the past is likely to
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occur in the furture || || ||
What are two types of sexual Harassment? - ✔✔Quid pro qou, Hostile environment
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When employees are injured at work and compensated for medical cost, lost wages, and
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other cost according to ... state law or fair labor standards act? - ✔✔Workman's
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Compensation, State Law || ||
Labor Cost? - ✔✔The money and benefit expenses paid to employees for their work
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When having a HACCP log, it requires what 2 things? - ✔✔record and monitor all policies
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and procedures ||
Managers encourages diversity by having them do what? - ✔✔By reviewing last year's
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revenue and staffing patterns, turnover, and current and seasonal staffing schedules
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(Accountable Action) ||
Manager should use what kind of internet sites when posting job openings? - ✔✔Company,
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Professional, or Privately Web sites || || || ||
When Managers are determining number of employees for shift on a master schedule, they
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should rely on what? - ✔✔First, does it provide efficiently for your needs? Second,are there
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ways of organizing the shifts that would be more attractive to type of person you would like
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to hire.
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Should a manager maintain a closed door policy and why? - ✔✔No, Accessibility,Open flow
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of communication, Fast access to information, Closer working relationships
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