2
Hospitality Human Resources Management and Supervision || || || || || ||
Exam with verified detailed answers || || || ||
What management activity involves determining how and by whom work activities will be
|| || || || || || || || || || || || ||
done? - ✔✔Organizing.
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A job specification contains - ✔✔personal requirements for completing position tasks
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A code of ethics is easier to implement and enforce when what tools are implemented? -
|| || || || || || || || || || || || || || || ||
✔✔Polices.
What is one way to begin developing teams? - ✔✔Assign problems to specially selected
|| || || || || || || || || || || || || ||
groups of employees.
|| ||
What is a vision? - ✔✔An idea about an ideal organization
|| || || || || || || || || ||
What is the correct definition of quality products? - ✔✔Products that meet the
|| || || || || || || || || || || || ||
establishment's standards. ||
Which leadership style uses the "do it my way" approach? - ✔✔Autocratic
|| || || || || || || || || || ||
Which item is a component of an organization's corporate culture? - ✔✔Beliefs
|| || || || || || || || || || ||
Treating persons unequally for reasons unrelated to their legal rights or abilities is called -
|| || || || || || || || || || || || || || ||
✔✔discrimination
, 2
Which question can help determine whether an action is based on sound ethics? -
|| || || || || || || || || || || || || ||
✔✔Would my family care about my action? || || || || || ||
What position analysis document specifics all tasks that are part of a job? - ✔✔Task list
|| || || || || || || || || || || || || || ||
What is the primary purpose of a position analysis? - ✔✔It provides information for the job
|| || || || || || || || || || || || || || || ||
description.
A job description that is in compliance with the ADA - ✔✔gives examples for persons
|| || || || || || || || || || || || || || ||
suited for the job || || ||
An employer does not need to accommodate a person with disabilities if doing so would
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result in - ✔✔an undue hardship
|| || || || ||
Which term refers to the employment practices that would constitute discrimination
|| || || || || || || || || || ||
towards certain individuals were they not related to an essential job function and
|| || || || || || || || || || || || ||
reasonably necessary for the normal operation of the business? - ✔✔Bona fide occupational
|| || || || || || || || || || || || ||
qualifications.
Placing notices about vacancies in employees' paycheck envelopes is an example of what
|| || || || || || || || || || || || ||
type of recruiting? - ✔✔internal
|| || || ||
What is an advantage of internal recruiting? - ✔✔employees are familiar with the
|| || || || || || || || || || || || ||
operation.
If an operation uses drug testing with applicants for a dining-room position, who else must
|| || || || || || || || || || || || || || ||
receive drug tests? - ✔✔applicants in all job categories.
|| || || || || || || ||
Hospitality Human Resources Management and Supervision || || || || || ||
Exam with verified detailed answers || || || ||
What management activity involves determining how and by whom work activities will be
|| || || || || || || || || || || || ||
done? - ✔✔Organizing.
|| ||
A job specification contains - ✔✔personal requirements for completing position tasks
|| || || || || || || || || ||
A code of ethics is easier to implement and enforce when what tools are implemented? -
|| || || || || || || || || || || || || || || ||
✔✔Polices.
What is one way to begin developing teams? - ✔✔Assign problems to specially selected
|| || || || || || || || || || || || || ||
groups of employees.
|| ||
What is a vision? - ✔✔An idea about an ideal organization
|| || || || || || || || || ||
What is the correct definition of quality products? - ✔✔Products that meet the
|| || || || || || || || || || || || ||
establishment's standards. ||
Which leadership style uses the "do it my way" approach? - ✔✔Autocratic
|| || || || || || || || || || ||
Which item is a component of an organization's corporate culture? - ✔✔Beliefs
|| || || || || || || || || || ||
Treating persons unequally for reasons unrelated to their legal rights or abilities is called -
|| || || || || || || || || || || || || || ||
✔✔discrimination
, 2
Which question can help determine whether an action is based on sound ethics? -
|| || || || || || || || || || || || || ||
✔✔Would my family care about my action? || || || || || ||
What position analysis document specifics all tasks that are part of a job? - ✔✔Task list
|| || || || || || || || || || || || || || ||
What is the primary purpose of a position analysis? - ✔✔It provides information for the job
|| || || || || || || || || || || || || || || ||
description.
A job description that is in compliance with the ADA - ✔✔gives examples for persons
|| || || || || || || || || || || || || || ||
suited for the job || || ||
An employer does not need to accommodate a person with disabilities if doing so would
|| || || || || || || || || || || || || || ||
result in - ✔✔an undue hardship
|| || || || ||
Which term refers to the employment practices that would constitute discrimination
|| || || || || || || || || || ||
towards certain individuals were they not related to an essential job function and
|| || || || || || || || || || || || ||
reasonably necessary for the normal operation of the business? - ✔✔Bona fide occupational
|| || || || || || || || || || || || ||
qualifications.
Placing notices about vacancies in employees' paycheck envelopes is an example of what
|| || || || || || || || || || || || ||
type of recruiting? - ✔✔internal
|| || || ||
What is an advantage of internal recruiting? - ✔✔employees are familiar with the
|| || || || || || || || || || || || ||
operation.
If an operation uses drug testing with applicants for a dining-room position, who else must
|| || || || || || || || || || || || || || ||
receive drug tests? - ✔✔applicants in all job categories.
|| || || || || || || ||
