2026 TESTED MATERIALS
◉ How does Taco Bell define "Bold Choice"? Answer: Charismatic,
passionate, and creative.
◉ True or False: taco Bell was the first to introduce free drink refills?
Answer: True.
◉ Can you recall how many guests Taco Bell serves each week?
Answer: Over 35 million guests per week.
◉ Nothing is more important to a Customer Maniac than what?
Answer: The guest.
◉ What are the two things we want to provide every Taco Bell
guest? Answer: Great food and great service.
◉ What are the two types of Customer Maniacs at Taco Bell?
Answer: Food Champions and Service Champions.
◉ Food Champions become an expert at what? Answer: Serving
great food.
, ◉ Service Champions become an expert at what? Answer: Providing
great service.
◉ Service Champions identify and respond to what? Answer: Each
guest's unique needs.
◉ What does the term High Energy Level mean at Taco Bell?
Answer: Smiles, makes eye contact, gives 100%, seeks to help.
◉ What does the term Positive Attitude mean at Taco Bell? Answer:
Upbeat, has a Yes-attitude and takes accountability.
◉ What does the term Sense of Urgency mean at Taco Bell? Answer:
Responds quickly, makes it right the first time.
◉ What do we want to provide with a Yes-attitude, 100% of the
time? Answer: 100% CHAMPS.
◉ What does CHAMPS stand for? Answer: Cleanliness, Hospitality,
Accuracy, Maintenance, Product Quality, and Speed With Service.
◉ What do we call our principles for working as a team? Answer:
The "How We Work Together" principles.