TACO BELL SHIFT LEAD TEST 2 PRACTICE
PAPER 2026 COMPLETE SOLUTIONS
◉ If an employee tells you he/she has been sexually assaulted at
work, you should: Answer: Write down the employee's comments
and immediately inform your RGM
◉ A good example of being specific when communicating is:
Answer: You were scheduled to come in at 4:40. You just got here
and it is 5:15.
◉ You should give positive feedback to team members when:
Answer: 1. They are doing a job very well
2. They have made progress on improvement areas
◉ What should you do after a team member has completed a job
assignment? Answer: Give feedback on their performance
◉ What is an example of a leader going for Breakthrough? Answer:
Rose coaches her team to always suggestive sell a drink
◉ What is an example of a leader going for Breakthrough? Answer:
Brad uses some labor to hold a team huddle before lunch. His team
is excited to beat speed goals.
,◉ What is an example of a leader going for Breakthrough? Answer:
Susan weighs Taco Supremes because she knows the team is
working on improving portioning.
◉ Match a "How We Win Principle" to the scenario":
A. Believe in all people
B. We are customer maniacs
C. Go for breakthrough
D. Build Know How
E. Take the hill teamwork
F. Recognize! Recognize! Recognize!
Lisa, the RGM announces today is Jessie's birthday. Answer: F
◉ Match a "How We Win Principle" to the scenario":
A. Believe in all people
B. We are customer maniacs
C. Go for breakthrough
D. Build Know How
E. Take the hill teamwork
F. Recognize! Recognize! Recognize!
, Donna does a little extra at night so Cal has a smooth opening shift.
Answer: E
◉ Match a "How We Win Principle" to the scenario":
A. Believe in all people
B. We are customer maniacs
C. Go for breakthrough
D. Build Know How
E. Take the hill teamwork
F. Recognize! Recognize! Recognize!
It is Saturday night and Mike's first close alone. Lisa opened but
stays with Mike to get his shift started. Answer: E
◉ Match a "How We Win Principle" to the scenario":
A. Believe in all people
B. We are customer maniacs
C. Go for breakthrough
D. Build Know How
E. Take the hill teamwork
F. Recognize! Recognize! Recognize!
PAPER 2026 COMPLETE SOLUTIONS
◉ If an employee tells you he/she has been sexually assaulted at
work, you should: Answer: Write down the employee's comments
and immediately inform your RGM
◉ A good example of being specific when communicating is:
Answer: You were scheduled to come in at 4:40. You just got here
and it is 5:15.
◉ You should give positive feedback to team members when:
Answer: 1. They are doing a job very well
2. They have made progress on improvement areas
◉ What should you do after a team member has completed a job
assignment? Answer: Give feedback on their performance
◉ What is an example of a leader going for Breakthrough? Answer:
Rose coaches her team to always suggestive sell a drink
◉ What is an example of a leader going for Breakthrough? Answer:
Brad uses some labor to hold a team huddle before lunch. His team
is excited to beat speed goals.
,◉ What is an example of a leader going for Breakthrough? Answer:
Susan weighs Taco Supremes because she knows the team is
working on improving portioning.
◉ Match a "How We Win Principle" to the scenario":
A. Believe in all people
B. We are customer maniacs
C. Go for breakthrough
D. Build Know How
E. Take the hill teamwork
F. Recognize! Recognize! Recognize!
Lisa, the RGM announces today is Jessie's birthday. Answer: F
◉ Match a "How We Win Principle" to the scenario":
A. Believe in all people
B. We are customer maniacs
C. Go for breakthrough
D. Build Know How
E. Take the hill teamwork
F. Recognize! Recognize! Recognize!
, Donna does a little extra at night so Cal has a smooth opening shift.
Answer: E
◉ Match a "How We Win Principle" to the scenario":
A. Believe in all people
B. We are customer maniacs
C. Go for breakthrough
D. Build Know How
E. Take the hill teamwork
F. Recognize! Recognize! Recognize!
It is Saturday night and Mike's first close alone. Lisa opened but
stays with Mike to get his shift started. Answer: E
◉ Match a "How We Win Principle" to the scenario":
A. Believe in all people
B. We are customer maniacs
C. Go for breakthrough
D. Build Know How
E. Take the hill teamwork
F. Recognize! Recognize! Recognize!
