SAFE CRISIS MANAGEMENT LATEST 2026 EXAM
QUESTIONS AND ANSWERS GRADED A+
✔✔Signals - ✔✔Convey meaning - eye contact, facial expressions, body language, and
gestures
✔✔Environmental prompts - ✔✔Directing the individuals attention to an object or
location in the environment that represents what you want them to do
✔✔Proximity prompt - ✔✔moving closer to them to signal better behavior in a non-
threatening way
✔✔Touch proximity - ✔✔physical contact to indicate concern or provide reassurance
✔✔Sensory strategies - ✔✔Minimize external stimulus and decompression strategies
(coping skills)
✔✔Para-verbal communication - ✔✔Message that is transmitted through tone, rate, and
volume
✔✔Discussion Strategies - ✔✔paraphrase, reflect feelings, validate, use minimal
encourages, use pauses, redirect, use open-ended questions and phrases, provide
feedback, and summarize
✔✔Praise Sandwich - ✔✔praise acceptable behavior, identify non-desired behavior,
clearly state expected behavior, ask them to repeat the expectations, and immediately
thank them and praise them
✔✔Least Restrictive Alternative - ✔✔the intervention must be employed in the least
restrictive amount necessary to ensure a safe outcome
✔✔Conditions for emergency safety physical intervention - ✔✔imminent threat and/or
danger to self or others & the intervention should only last as long as the behavior
✔✔Asses the individual - ✔✔size, medication, history of abuse, history of emergency
interventions, respiration, history of behaviors
✔✔Self-assessment - ✔✔emotional state, relationship with person, communication,
behavior support plan
✔✔Assess available resources - ✔✔other staff and other resources
✔✔Assess the environment - ✔✔communication devices, exit strategies, potential
weapons, and other individuals
, ✔✔ Five rationals for training - ✔✔safety, reality, liability, professional performance, and
creating and maintaining a culture of care
✔✔T/F: Strength-based training strategies and interventions focus on the strengths of
the individual instead of their deficits - ✔✔True
✔✔T/F: I can refuse to provide an individual with a grievance at my discretion. -
✔✔False
✔✔T/F: I can be charge with negligence for failing to supervise and/or meet the needs
of individuals - ✔✔True
✔✔SCM training is based on - ✔✔laws and acts that govern the implementation of crisis
management
✔✔Individuals and their guardians should provide - ✔✔verbal and written informed
consent
✔✔Types of abuse - ✔✔emotional, sexual, physical, and neglect
✔✔Trust - ✔✔consistency of expectations
✔✔Security - ✔✔basic needs are met
✔✔Attachment - ✔✔emotional bond
✔✔Normal Development of trust, security, attachment - ✔✔feel a need/displeasure ->
express need-> need satisfied -> feel relaxed
✔✔Non-normal development of trust, security, attachment - ✔✔feel a need/displeasure
-> express need -> need not satisfied -> feel anxious, restless, & fearful
✔✔What are outcomes of adverse childhood experiences? - ✔✔inappropriate behavior,
dysfunctional growth and development, impacts coping strategies and social
interactions, depends on inappropriate behavior for survival
✔✔Carry in behavior - ✔✔a behavior that is brought in from a stimuli from outside the
program
✔✔Carry over behavior - ✔✔a behavior that is generated from within the program
QUESTIONS AND ANSWERS GRADED A+
✔✔Signals - ✔✔Convey meaning - eye contact, facial expressions, body language, and
gestures
✔✔Environmental prompts - ✔✔Directing the individuals attention to an object or
location in the environment that represents what you want them to do
✔✔Proximity prompt - ✔✔moving closer to them to signal better behavior in a non-
threatening way
✔✔Touch proximity - ✔✔physical contact to indicate concern or provide reassurance
✔✔Sensory strategies - ✔✔Minimize external stimulus and decompression strategies
(coping skills)
✔✔Para-verbal communication - ✔✔Message that is transmitted through tone, rate, and
volume
✔✔Discussion Strategies - ✔✔paraphrase, reflect feelings, validate, use minimal
encourages, use pauses, redirect, use open-ended questions and phrases, provide
feedback, and summarize
✔✔Praise Sandwich - ✔✔praise acceptable behavior, identify non-desired behavior,
clearly state expected behavior, ask them to repeat the expectations, and immediately
thank them and praise them
✔✔Least Restrictive Alternative - ✔✔the intervention must be employed in the least
restrictive amount necessary to ensure a safe outcome
✔✔Conditions for emergency safety physical intervention - ✔✔imminent threat and/or
danger to self or others & the intervention should only last as long as the behavior
✔✔Asses the individual - ✔✔size, medication, history of abuse, history of emergency
interventions, respiration, history of behaviors
✔✔Self-assessment - ✔✔emotional state, relationship with person, communication,
behavior support plan
✔✔Assess available resources - ✔✔other staff and other resources
✔✔Assess the environment - ✔✔communication devices, exit strategies, potential
weapons, and other individuals
, ✔✔ Five rationals for training - ✔✔safety, reality, liability, professional performance, and
creating and maintaining a culture of care
✔✔T/F: Strength-based training strategies and interventions focus on the strengths of
the individual instead of their deficits - ✔✔True
✔✔T/F: I can refuse to provide an individual with a grievance at my discretion. -
✔✔False
✔✔T/F: I can be charge with negligence for failing to supervise and/or meet the needs
of individuals - ✔✔True
✔✔SCM training is based on - ✔✔laws and acts that govern the implementation of crisis
management
✔✔Individuals and their guardians should provide - ✔✔verbal and written informed
consent
✔✔Types of abuse - ✔✔emotional, sexual, physical, and neglect
✔✔Trust - ✔✔consistency of expectations
✔✔Security - ✔✔basic needs are met
✔✔Attachment - ✔✔emotional bond
✔✔Normal Development of trust, security, attachment - ✔✔feel a need/displeasure ->
express need-> need satisfied -> feel relaxed
✔✔Non-normal development of trust, security, attachment - ✔✔feel a need/displeasure
-> express need -> need not satisfied -> feel anxious, restless, & fearful
✔✔What are outcomes of adverse childhood experiences? - ✔✔inappropriate behavior,
dysfunctional growth and development, impacts coping strategies and social
interactions, depends on inappropriate behavior for survival
✔✔Carry in behavior - ✔✔a behavior that is brought in from a stimuli from outside the
program
✔✔Carry over behavior - ✔✔a behavior that is generated from within the program
