TICO A+EXAM QUESTION AND
ANSWERS|| GRADED A+|| LATEST
UPDATE 2026/27
TICO is funded by: -CORRECTANSWER Ontario registrants
TICO works with consumers to ensure that -CORRECTANSWER they are aware of
their rights under Travel Industry Act, 2002
TICO enhances industry professionalism in many ways, including -CORRECTANSWER
maintaining an informative and up-to-date website
The registration and inspection of travel businesses in Ontario is conducted by -
CORRECTANSWER the Travel Industry Council of Ontario (TICO)
The Travel Industry Act, 2002 defines travel agent as -CORRECTANSWER a person
who sells travel services provided by another person
The Travel Industry Compensation Fund applies to -CORRECTANSWER Manitoba
consumers who purchase travel from an Ontario travel agency
,In cases where the Registrar issues a false advertising order because a registrant's
advertising violates the Act, when does the order take effect? -CORRECTANSWER
immediately
ABC agency is promoting a resort on its website. It has included an artist's drawing of
the resort as part of the representation. Would TICO approve of this? -
CORRECTANSWER yes, as long as the drawing is accurate and the representation
states that the drawing is not a photograph
When a travel agent publishes a price in a tour brochure or similar representation,
Ontario Regulation 26/05 demands that he or she show -CORRECTANSWER All taxes
except PST, GST and HST
The statement included on the customer's invoice says that price increases are
permitted. The customer will have to pay more if the price is increased by -
CORRECTANSWER 5% before the customer has paid in full
Joe Smith purchases travel services from ABC agency, which includes a scheduled
flight. Joe may be entitled to a full immediate refund or comparable alternative travel
services if the scheduled flight is delayed by -CORRECTANSWER c. 25 hours
, Whose responsibility is it to check that a client's accommodation is going to be in the
same condition as when it was described to the client at the time of purchase? -
CORRECTANSWER c. registrant
Which item takes precedence over other claims on the Travel Industry Compensation
Fund? Payments for -CORRECTANSWER c. trip completion
Joe Smith purchases a package tour from ABC agency that includes a return economy
flight. The airline end supplier becomes bankrupt during Joe's trip and he is stranded at
the destination. Will his trip completion expense claim be successful? -
CORRECTANSWER b. no, because trip completion expense claims may only be made
when a trip cannot be completed because travel services were not provided as a result
of the failure of a registrant
A consumer who wishes to make a standard claim on the Compensation Fund for travel
services paid for but not provided must do so -CORRECTANSWER d. within six months
of the registrant's or end supplier's failure
According to the Travel Industry Act, 2002, which of the following must be compliant
with the Education Standards in a travel agency? -CORRECTANSWER b. all staff
providing information about travel services to the public
ANSWERS|| GRADED A+|| LATEST
UPDATE 2026/27
TICO is funded by: -CORRECTANSWER Ontario registrants
TICO works with consumers to ensure that -CORRECTANSWER they are aware of
their rights under Travel Industry Act, 2002
TICO enhances industry professionalism in many ways, including -CORRECTANSWER
maintaining an informative and up-to-date website
The registration and inspection of travel businesses in Ontario is conducted by -
CORRECTANSWER the Travel Industry Council of Ontario (TICO)
The Travel Industry Act, 2002 defines travel agent as -CORRECTANSWER a person
who sells travel services provided by another person
The Travel Industry Compensation Fund applies to -CORRECTANSWER Manitoba
consumers who purchase travel from an Ontario travel agency
,In cases where the Registrar issues a false advertising order because a registrant's
advertising violates the Act, when does the order take effect? -CORRECTANSWER
immediately
ABC agency is promoting a resort on its website. It has included an artist's drawing of
the resort as part of the representation. Would TICO approve of this? -
CORRECTANSWER yes, as long as the drawing is accurate and the representation
states that the drawing is not a photograph
When a travel agent publishes a price in a tour brochure or similar representation,
Ontario Regulation 26/05 demands that he or she show -CORRECTANSWER All taxes
except PST, GST and HST
The statement included on the customer's invoice says that price increases are
permitted. The customer will have to pay more if the price is increased by -
CORRECTANSWER 5% before the customer has paid in full
Joe Smith purchases travel services from ABC agency, which includes a scheduled
flight. Joe may be entitled to a full immediate refund or comparable alternative travel
services if the scheduled flight is delayed by -CORRECTANSWER c. 25 hours
, Whose responsibility is it to check that a client's accommodation is going to be in the
same condition as when it was described to the client at the time of purchase? -
CORRECTANSWER c. registrant
Which item takes precedence over other claims on the Travel Industry Compensation
Fund? Payments for -CORRECTANSWER c. trip completion
Joe Smith purchases a package tour from ABC agency that includes a return economy
flight. The airline end supplier becomes bankrupt during Joe's trip and he is stranded at
the destination. Will his trip completion expense claim be successful? -
CORRECTANSWER b. no, because trip completion expense claims may only be made
when a trip cannot be completed because travel services were not provided as a result
of the failure of a registrant
A consumer who wishes to make a standard claim on the Compensation Fund for travel
services paid for but not provided must do so -CORRECTANSWER d. within six months
of the registrant's or end supplier's failure
According to the Travel Industry Act, 2002, which of the following must be compliant
with the Education Standards in a travel agency? -CORRECTANSWER b. all staff
providing information about travel services to the public
