HPA 455 EXAM 1 QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE 2026
Define strategy - Answers Plan of action designed to achieve a particular goal
Drivers of change in healthcare: - Answers -Political forces
-Global forces
-Health care technology
-Demographic shifts
Prospective planning - Answers forward, what needs to be done now and in future
Emergent (retrospective) planning - Answers looking back to determine past patterns
Prospective strategy - Answers -Align actions w/ mission and vision
-predict resources needed
Emergent (retrospective) strategy - Answers -Understand competitors strategy
-Evaluate own strategy
-Enhance org learning
Strategies are developed to: - Answers guide behaviors and achieve org mission, vision, and
goals
Level of strategy - Answers 1. Corporate rate
2. Business unit
3. Functional
Stakeholders - Answers individuals in a group with some interest or benefit from it
External stakeholders examples: - Answers -Customers
-Suppliers
-Governments
-Local communities
Internal stakeholders examples: - Answers -Employees
-Investors
, -Board
Strategic intent is the - Answers key gauge of a orgs relationship with stakeholders
Strategic intent incorporates - Answers mission, vision, and values
Values - Answers The foundation of an orgs mission and vision
-Express ethics that guide org
-Should endure across time
-Must be embedded w/in org culture
Mission - Answers What the org is going to do for who and how
Nondescript mission statement - Answers lacks distinctive or interesting features
Vision - Answers Desired future state of what the org wants to become
Foundation for strategic intent - Answers Mission and vision
Market structure - Answers Organizational characteristics of a market that exert a strategic
influence on the intensity and form of competition
Uses of healthcare varies by: - Answers -Age
-Gender
-Race
Why is it important to learn source of patients - Answers -Better understand needs
-Identify primary and secondary focus
-Monitor trends and changes
Intermediaries - Answers A person who acts like a link between two people in order to try and
bring about an agreement or reconcilliation
Industry - Answers A group of sellers whose products are close substitutes
Market: - Answers A group of both sellers and buyers who exchange goods and services for a
price
Types of market structure - Answers -Perfect competition
-Monopolistic comp
-Oligopoly
Define strategy - Answers Plan of action designed to achieve a particular goal
Drivers of change in healthcare: - Answers -Political forces
-Global forces
-Health care technology
-Demographic shifts
Prospective planning - Answers forward, what needs to be done now and in future
Emergent (retrospective) planning - Answers looking back to determine past patterns
Prospective strategy - Answers -Align actions w/ mission and vision
-predict resources needed
Emergent (retrospective) strategy - Answers -Understand competitors strategy
-Evaluate own strategy
-Enhance org learning
Strategies are developed to: - Answers guide behaviors and achieve org mission, vision, and
goals
Level of strategy - Answers 1. Corporate rate
2. Business unit
3. Functional
Stakeholders - Answers individuals in a group with some interest or benefit from it
External stakeholders examples: - Answers -Customers
-Suppliers
-Governments
-Local communities
Internal stakeholders examples: - Answers -Employees
-Investors
, -Board
Strategic intent is the - Answers key gauge of a orgs relationship with stakeholders
Strategic intent incorporates - Answers mission, vision, and values
Values - Answers The foundation of an orgs mission and vision
-Express ethics that guide org
-Should endure across time
-Must be embedded w/in org culture
Mission - Answers What the org is going to do for who and how
Nondescript mission statement - Answers lacks distinctive or interesting features
Vision - Answers Desired future state of what the org wants to become
Foundation for strategic intent - Answers Mission and vision
Market structure - Answers Organizational characteristics of a market that exert a strategic
influence on the intensity and form of competition
Uses of healthcare varies by: - Answers -Age
-Gender
-Race
Why is it important to learn source of patients - Answers -Better understand needs
-Identify primary and secondary focus
-Monitor trends and changes
Intermediaries - Answers A person who acts like a link between two people in order to try and
bring about an agreement or reconcilliation
Industry - Answers A group of sellers whose products are close substitutes
Market: - Answers A group of both sellers and buyers who exchange goods and services for a
price
Types of market structure - Answers -Perfect competition
-Monopolistic comp
-Oligopoly
