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1. Purpose of benchmarking: is to systemically improve manage the process improvements
of project delivery by a single organization over time.
2. Client Acceptance: One of the Determinants for a projects success. It argues that projects are
developed with customers, or clients, in mind, and their purpose is to satisfy customers' needs.
3. Clients: can be either internal or external to the organization
4. Budget: One of the determinants for project success. Monetary constraint placed on projects.
5. Deliverables: The project's goals defining the nature of both project and team.
6. performance: One of the determinants of project success. Measuring whether the finished product
operates
according to specifications.
7. process: ongoing, day to day activities in which an organization engages while producing goods
or services.
8. Project: organized work toward a predefined goal or objective that requires resources and ettort, a
unique (and
therefore risky) venture having a budget and schedule.
9. Project Life Cycle: conceptualization, planning, execution, termination
10. Project Management maturity models: Used to allow organizations to benchmark
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