QUESTIONS WITH GUARANTEED CORRECT
ANSWERS.
To ensure that the medical office has the supplies it needs, the medical assistance should
establish a _____? correct answers 1. Reorder Point
2. Inventory control log
3. Order quantity
A _____ is created containing the name, address, and phone number of both the vendor and the
medical practice. It will also have a preassigned number to track the order, the quantity of items
ordered, the price of the items, and the date purchased. correct answers Purchase Order
Periodically, the medical assistant should check all equipment in the office to ensure that courts
are not afraid, do not present hazards, and are in good working order. A _____ will help the
medical assistant track this routine inspection. correct answers Maintenance Log
When a physician dictates an operative report and asked the medical assistant to type it up, the
physician is asking the medical assistant to function as a_____? correct answers Transcriptionist
Under the pier review improvement act of 1982, peer review organizations are responsible for
the review for appropriateness and necessity of putting a patient into the hospital by a process
known as _____ review correct answers Admissions
Which one of the following is a decision based upon bioethics.
a. Reporting physical, emotional, or mental abuse.
b. Treating a 16 year old girl who is pregnant without parental consent.
c. The use of fetal tissue transplantation for research.
d. Reporting to the authorities a suicidal patient. correct answers The use of fetal tissue
transplantation for research.
A physician must have the patient's permission in writing to reveal any confidential information
except for which of the following? gunshot wound, anorexia, drug addiction, pregnancy correct
answers Gunshot Wound
what is the federal regulation that requires healthcare professionals to protect the privacy and
confidentiality of patients health information? correct answers HIPPA
a business letter, written in full block style will have all lines_____? correct answers At the left
hand margin.
when writing a business letter, the salutation of a letter should be followed by which punctuation
mark? correct answers Colon :
when handling a patient complaint, which one of the following would be most appropriate?
, a. If the patient is angry, matches/her anger level, and she will calm down.
b. take all complaints seriously and take thorough notes
c. refused to talk to patients who are complaining; the doctor should handle them.
d. no correct answer correct answers b. take all complaints seriously and take thorough notes
body language, body posture, space and distance are all examples of _____? correct answers
nonverbal communication
what is the suggested procedure for canceling an appointment in the appointment book? correct
answers Mark through the entry with a single red line
the amount an insured patient must pay towards claims each year for the insurance company will
pay for medical treatment is known as the_____? correct answers deductible
instructions to an insurance company about where and to whom to make payment are
called_____? correct answers assignment of benefits
the Internal Revenue Service issues a_____ to medical groups or solo practices for income tax
purposes correct answers federal tax identification number
an office appointment calendar or book must record not only the name of the patient and the start
time of appointment, but also indicate the_____? correct answers duration of the appointment
a 12 month period selected for financial purposes is called a_____year. correct answers fiscal
each prescription for a controlled substance requires the physician signature and
a_____registration number correct answers DEA
determining whether a particular medical treatment i.e. surgery, tests will be covered under a
patient's insurance policy contract involves a process known as_____? correct answers pre-
certification
in the reception area of a medical practice, the computer screen must never be_____? correct
answers able to be viewed by patients
the temperature taken in the armpit is the_____? correct answers axillary temperature
what is a break in the bone without penetration on the skin surface over the fracture site called?
correct answers closed fracture
the abbreviation for (three times a day) is_____? correct answers TID
the abbreviation for ( as needed ) is? correct answers PRN
the abbreviation for (nothing by mouth) is? correct answers NPO