Egan’s Chapter 3 Exam Review – Quality Improvement, STEEP, PDSA, Lean & Six Sigma|Verified Questions with Complete A+ Graded Rationales Latest Updated 2026

Egan’s Chapter 3 Exam Review – Quality Improvement, STEEP, PDSA, Lean & Six Sigma|Verified Questions with Complete A+ Graded Rationales Latest Updated 2026 National Academy of Medicine:STEEP Safety, Timeliness, Effectiveness, Efficiency, Equity, Patient-centeredness William Deming laid the foundation of quality control and management PDSA Plan, Do, Study, Act, also known as the Shewart Cycle Plan Phase Clear goals are set for quality improvement Goals should be SMART: Specific, Measurable, Achievable, Realistic, Time-bound Do Phase the intervention has begun and observations are recorded Study Phase the observations are analyzed, usually by examination of the process charts Act Phase Based on the analysis performed in the Study phase, modifications to the intervention are made. What management systems use PDSA cycle? lean management system and Six Sigma Who adopted the DMAIC cycle Six Sigma DMAIC stands for Define, Measure, Analyze, Improve, Control Define describe/validate the problem, create solutions, create process map, create timeline for completion of project Measure Identify metrics, develop data collection plan, collect baseline data Analyze Evaluate collected data in measure phase, determine root causes for problem, estimate relative impact of each Improve