This OpenStax ancillary resource is © Rice University under a CC BY 4.0 International license; it may be reproduced or modified but must be
attributed to OpenStax, Rice University and any changes must be noted.
Chapter 10 ORGANIZATIONAL STRUCTURE, ORGANIZATIONAL DEVELOPMENT, AND CHANGE
TRUE-FALSE QUESTIONS
Title: ANSWER: F REFERENCE: Organizational Structures and Design LEARNING OUTCOME: 1
1. Organizational design refers to the constant shifts that occur within an organizational system.
a. True
b. False
Title: ANSWER: T REFERENCE: Organizational Structures and Design LEARNING OUTCOME: 1
2. The informal organization is emergent, meaning that it is formed through the common conversations
and relationships that often naturally occur as people interact with one another in their day-to-day
relationships.
a. True
b. False
Title: ANSWER: F REFERENCE: Organizational Structures and Design LEARNING OUTCOME: 1
3. A diffuse organization concentrates resources in only a one or very few locations, or only a few
individuals are authorized to make decisions about the use of resources.
a. True
b. False
Title: ANSWER: T REFERENCE: Organizational Structures and Design LEARNING OUTCOME: 1
4. An organization with a horizontal structure is also known as a flat organization because it often features
only a few levels of organizational hierarchy.
a. True
b. False
Title: ANSWER: F REFERENCE: Organizational Structures and Design LEARNING OUTCOME: 1
5. A geographic structure describes an organization that has multiple reporting lines of authority.
a. True
b. False
Title: ANSWER: T REFERENCE: Organizational Change LEARNING OUTCOME: 2
6. Culture change, among the most difficult kinds of changes to create within an organizational system,
often involves reshaping and reimagining the core identity of the organization.
a. True
b. False
Title: ANSWER: F REFERENCE: Organizational Change LEARNING OUTCOME: 2
7. In a third phase of organizational life cycle, survival and early success, the organization expands, and the
hierarchy deepens, now with multiple levels of employees.
a. True
b. False
Title: ANSWER: F REFERENCE: Organizational Change LEARNING OUTCOME: 2
8. Transformational change refers to small refinements in current organizational practices or routines that
do not challenge, but rather build on or improve, existing aspects and practices within the organization..
, Principles of Management
a. True
b. False
Title: ANSWER: T REFERENCE: Organizational Change LEARNING OUTCOME: 2
9. Strategic planning and implementation is perhaps the most common type of organization-level change.
a. True
b. False
Title: ANSWER: T REFERENCE: Organizational Change LEARNING OUTCOME: 2
10. Planned change is an intentional activity or set of intentional activities that are designed to create
movement toward a specific goal or end.
a. True
b. False
Title: ANSWER: F REFERENCE: Managing Change LEARNING OUTCOME: 3
11. In deficit-based change, leaders assume that employees will change if they can be inspired to aim for
greater degrees of excellence in their work.
a. True
b. False
Title: ANSWER: F REFERENCE: Managing Change LEARNING OUTCOME: 3
12. Emergent approaches to change rely on mechanistic assumptions about the nature of an organization.
a. True
b. False
Title: ANSWER: T REFERENCE: Managing Change LEARNING OUTCOME: 3
13. As a general rule of thumb, the more complex the potential change, the greater the need to involve
employees in the process of planning and implementing change.
a. True
b. False
Title: ANSWER: F REFERENCE: Managing Change LEARNING OUTCOME: 3
14. In the appreciative mindset, leaders assume that most people are inclined to resist change and
therefore they need to be managed in a way that encourages them to accept change.
a. True
b. False
Title: ANSWER: T REFERENCE: Managing Change LEARNING OUTCOME: 3
15. Kotter’s change model aligns with mechanistic view of structure and thus it may be especially useful in
organizations where there is a strong, hierarchical structure.
a. True
b. False
MULTIPLE-CHOICE QUESTIONS
Title: ANSWER: A REFERENCE: Organizational Structures and Design LEARNING OUTCOME: 1
1. Which term describes a system for accomplishing and connecting the activities that occur within a work
organization?
April 30, 2019 2
attributed to OpenStax, Rice University and any changes must be noted.
Chapter 10 ORGANIZATIONAL STRUCTURE, ORGANIZATIONAL DEVELOPMENT, AND CHANGE
TRUE-FALSE QUESTIONS
Title: ANSWER: F REFERENCE: Organizational Structures and Design LEARNING OUTCOME: 1
1. Organizational design refers to the constant shifts that occur within an organizational system.
a. True
b. False
Title: ANSWER: T REFERENCE: Organizational Structures and Design LEARNING OUTCOME: 1
2. The informal organization is emergent, meaning that it is formed through the common conversations
and relationships that often naturally occur as people interact with one another in their day-to-day
relationships.
a. True
b. False
Title: ANSWER: F REFERENCE: Organizational Structures and Design LEARNING OUTCOME: 1
3. A diffuse organization concentrates resources in only a one or very few locations, or only a few
individuals are authorized to make decisions about the use of resources.
a. True
b. False
Title: ANSWER: T REFERENCE: Organizational Structures and Design LEARNING OUTCOME: 1
4. An organization with a horizontal structure is also known as a flat organization because it often features
only a few levels of organizational hierarchy.
a. True
b. False
Title: ANSWER: F REFERENCE: Organizational Structures and Design LEARNING OUTCOME: 1
5. A geographic structure describes an organization that has multiple reporting lines of authority.
a. True
b. False
Title: ANSWER: T REFERENCE: Organizational Change LEARNING OUTCOME: 2
6. Culture change, among the most difficult kinds of changes to create within an organizational system,
often involves reshaping and reimagining the core identity of the organization.
a. True
b. False
Title: ANSWER: F REFERENCE: Organizational Change LEARNING OUTCOME: 2
7. In a third phase of organizational life cycle, survival and early success, the organization expands, and the
hierarchy deepens, now with multiple levels of employees.
a. True
b. False
Title: ANSWER: F REFERENCE: Organizational Change LEARNING OUTCOME: 2
8. Transformational change refers to small refinements in current organizational practices or routines that
do not challenge, but rather build on or improve, existing aspects and practices within the organization..
, Principles of Management
a. True
b. False
Title: ANSWER: T REFERENCE: Organizational Change LEARNING OUTCOME: 2
9. Strategic planning and implementation is perhaps the most common type of organization-level change.
a. True
b. False
Title: ANSWER: T REFERENCE: Organizational Change LEARNING OUTCOME: 2
10. Planned change is an intentional activity or set of intentional activities that are designed to create
movement toward a specific goal or end.
a. True
b. False
Title: ANSWER: F REFERENCE: Managing Change LEARNING OUTCOME: 3
11. In deficit-based change, leaders assume that employees will change if they can be inspired to aim for
greater degrees of excellence in their work.
a. True
b. False
Title: ANSWER: F REFERENCE: Managing Change LEARNING OUTCOME: 3
12. Emergent approaches to change rely on mechanistic assumptions about the nature of an organization.
a. True
b. False
Title: ANSWER: T REFERENCE: Managing Change LEARNING OUTCOME: 3
13. As a general rule of thumb, the more complex the potential change, the greater the need to involve
employees in the process of planning and implementing change.
a. True
b. False
Title: ANSWER: F REFERENCE: Managing Change LEARNING OUTCOME: 3
14. In the appreciative mindset, leaders assume that most people are inclined to resist change and
therefore they need to be managed in a way that encourages them to accept change.
a. True
b. False
Title: ANSWER: T REFERENCE: Managing Change LEARNING OUTCOME: 3
15. Kotter’s change model aligns with mechanistic view of structure and thus it may be especially useful in
organizations where there is a strong, hierarchical structure.
a. True
b. False
MULTIPLE-CHOICE QUESTIONS
Title: ANSWER: A REFERENCE: Organizational Structures and Design LEARNING OUTCOME: 1
1. Which term describes a system for accomplishing and connecting the activities that occur within a work
organization?
April 30, 2019 2
