attributed to OpenStax, Rice University and any changes must be noted.
Chapter 17 ORGANIZATIONAL PLANNING AND CONTROL
MULTIPLE CHOICE
Title: ANSWER: B REFERENCE: Is Planning Important LEARNING OUTCOME: 1
1. The process by which managers establish goals and specify how these goals are to be attained is:
A. management by objectives
B. planning
C. strategic management
D. part of budgeting
E. organizing
Title: ANSWER: D REFERENCE: Is Planning Important LEARNING OUTCOME: 1
2. Plans have which of the following basic components?
A. future and past
B. current position in the market versus future position
C. purpose and value components
D. outcome and action statements
E. profits and losses
Title: ANSWER: C REFERENCE: Is Planning Important LEARNING OUTCOME: 1
3. When United Airlines considered putting pilots in its boardroom and when Northwest Airlines
provided their workers an employee ownership system, they were:
A. making outcome statements as part of their planning
B. identifying a purpose statement as part of their planning
C. making action statements as part of their planning
D. testing the type of relationship they had with key inputs
E. controlling their employees
Title: ANSWER: D REFERENCE: Is Planning Important LEARNING OUTCOME: 1
4. All of the following are key questions managers have to think about when in the planning mode
EXCEPT:
A. What has to be done?
B. How they will do it?
C. Who is going to do it?
D. Who will be on the executive committee and present the strategic plan to the board of directors?
E. When they will do it?
Title: ANSWER: D REFERENCE: The Planning Process LEARNING OUTCOME: 2
5. Which of the following patterns best reflects the planning process?
A. awarenesspremisesset goalsdetermine course of actiondevelop support plans
B. premisesawarenessset goalsdetermine course of actiondevelop support plans
C. premisesawarenessset goalsdevelop support plansdetermine course of action
D. awarenessset goalspremisesdetermine course of actiondevelop support plans
E. determine course of actionawarenesspremisesset goals develop support plans
, Principles of Management
Title: ANSWER: C REFERENCE: The Planning Process LEARNING OUTCOME: 2
6. The stage of the planning process where an organization’s current location is specified, commitments
are stated, the vision is set forth, and strengths and weaknesses identified is:
A. goal setting stage
B. premise stage
C. awareness stage
D. formulate support plans stage
E. determine course of action stage
Title: ANSWER: A REFERENCE: The Planning Process LEARNING OUTCOME: 2
7. Where the organization is headed or is going reflects what stage of the planning process?
A. goal setting
B. premising
C. awareness
D. selection of alternatives
E. determine course of action
Title: ANSWER: C REFERENCE: The Planning Process LEARNING OUTCOME: 2
8. Kristan, a freshman in college, has decided that she wants a Bachelor of Science degree in
biochemistry. She then constructs a four-year academic plan that will make this goal a reality. Kristan is
engaging in:
A. directional planning
B. domain planning
C. goal planning
D. hybrid planning
E. systems planning
Title: ANSWER: C REFERENCE: The Planning Process LEARNING OUTCOME: 2
9. Michael is a senior in high school and wants to major in a business-related class when he goes to
college. Michael plans to select a variety of courses from the School of Business curriculum yet not
select a major. After selecting courses based upon availability and interest he earns a sufficient number
of credits within this chosen area that enables him to graduate with a major in marketing. Michael has
engaged in:
A. goal planning
B. career planning
C. domain planning
D. hybrid planning
E. systems planning
Title: ANSWER: B REFERENCE: The Planning Process LEARNING OUTCOME: 2
10. Domain planning would be most appropriate for all of the following situations EXCEPT:
A. when there is a recognized need for flexibility
B. when people agree on goals
C. when an organization is in the startup period
D. when an organization is in an unstable and uncertain environment
E. None of these
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