QUESTIONS WITH VERIFIED ANSWERS 2025/2026
The ongoing activity that defines and qualifies target markets for pursuing
business. - CORRECT ANSWER Market Identification
A documented plan that is developed during the opportunity planning phase to
identify actions and strategies to position your customer to be the customer's
preferred bidder. - CORRECT ANSWER Opportunity Plan
A process for analyzing competitive and customer data to identify how to package
and price a winning offer to a customer. - CORRECT ANSWER Price-to-Win
The analysis performed by organizations to address competitive positioning and
identify the outcomes needed to develop a compelling proposal response that
wins the business. It emphasizes the internal environment. - CORRECT ANSWER
SWOT
Results from a feature of an offer that resolves a customer issue and
demonstrates the value the customer can achieve from resolving the issue. -
CORRECT ANSWER Benefit
Communication to eliminate minor irregularities or apparent clerical mistakes in
an RFP or in a proposal. - CORRECT ANSWER Clarification
,A list of specific customer requirements, often splitting complex, multi-part
requirements into sub-requirements. It helps proposal managers and internal
reviewers verify that the proposal meets all the requirements. - CORRECT
ANSWER Compliance Matrix
Compliance is the act of meeting stated requirements. Responsiveness goes
beyond compliance and addresses customer goals, underlying concerns, and key
issues and values that might not be spelled out in the solicitation. - CORRECT
ANSWER Compliant versus Responsiveness
A customer-focused bid clearly addresses the problem the customer has agreed
they are trying to solve and demonstrates how your solution meets their goals. -
CORRECT ANSWER Customer Focus
Customer concerns that the offer will resolve. Issues may be the business
outcomes the customer is trying to achieve. - CORRECT ANSWER Customer Issues
The attributes and specifications of a product or service as determined by the
customer. - CORRECT ANSWER Customer Requirements Feature
Singularly important issues or sets of issues that are likely to drive decisions,
usually associated with customer buying decisions. Hot button issues are items
that the customer repeatedly discusses and often are problems with a system,
software, process, or resources inhibiting the success of the customer's
organization. - CORRECT ANSWER Hot Buttons
A bid or proposal that does not meet the customer's requirements. - CORRECT
ANSWER Non-Compliant Bids
,Written objection by an interested party to a solicitation, cancellation of a
solicitation, contract award, or termination of a contract award. - CORRECT
ANSWER Protest
A derivative of the compliance matrix. It is a roadmap for evaluators, pointing to
specific proposal response for each compliance item. The matrix may also contain
a summary response. It identifies where in the proposal you have addressed each
of the solicitation requirements. - CORRECT ANSWER Repones Matrix
Objectively understanding the strengths, weaknesses, and strategies of companies
competing against your company for business. CI is a well-defined business
practice to understand the competitive forces and market dynamics that affect
your company's viability and long-term profitability. - CORRECT ANSWER
Competitive Intelligence (CI)
An understanding of a customer's needs--spoken and unspoken--and the
capabilities desired of a vendor/contractor to support requirements. It is a key
element of the sales and opportunity development process that occurs well in
advance of responding to a bid or RFP. - CORRECT ANSWER Customer Intelligence
A short abstract of the main points of the offer aimed at the senior-level decision
makers in the customer's organization. It is the section of a proposal that provides
an overview of the offer and highlights the key selling points for customer decision
makers. - CORRECT ANSWER Executive Summary
A sales plan that is specific to one customer and covers multiple opportunities
with that customer. - CORRECT ANSWER Account Plan
, A short, informative statement associated with a graphic that provides additional
information to help the reader understand what the graphic means. - CORRECT
ANSWER Action Caption
Sentences written in active voice have a clear subject and verb. They make it clear
who does what. Passive-voice sentences are considered weaker because the
subject receives the action instead of performing it. Passive sentences usually
contain a form of the verb "to be". - CORRECT ANSWER Active/Passive Voice
How, in the seller's opinion, a product or service may benefit the customer.
Advantages are potential benefits and are more powerful than features. -
CORRECT ANSWER Advantage
A set of principles regarding the nature and appreciation of beauty. The study of
aesthetics increases the validity of many critical judgments concerning art. -
CORRECT ANSWER Aesthetics
A systematic process to extract the learning from an event or activity. The process
addresses the questions, What should have happened? What actually happened?
What can we learn and apply for the future? - CORRECT ANSWER After-Action
Review
A simple writing or content plan. This is a structure for the proposal that is usually
derived from the customer requirements documentation. It amplifies a topical
outline and helps determine whether opportunity planning activities have made it
into the planned propels outline and placed you in a position to win. - CORRECT
ANSWER Annotated Outline