WGU C208 - Module #3 Exam With 100%
Correct Answers 2025/2026
Top down - Correct Answer-Top-down change is the approach taken by most organizations. It's
common because it offers (in theory) the senior management of the organization more control over
the change initiative. For organizations that are bureaucratic or hierarchical, or must move quickly
to comply with new regulations or rules or to respond to a crisis, the top-down technique is a
logical approach.
Bottom Up - Correct Answer-Bottom-up change begins with frontline employees. This approach
relies on employee cooperation and commitment to change and experiences less resistance.
Organizations that are more apt to change on a regular basis and in a timely fashion are more
likely to have success using the bottom-up technique. Less hierarchical and more nimble
organizations are more likely to employ this approach.
Fill in the blank with the correct statement. Creating a plan prior to the execution of change most
importantly provides the organization's leaders a tool to ___________. - Correct Answer-manage
expectations, allocate resources, set timeframes, and spell out the tasks to be completed
Fill in the blank with the correct statement. Top-down change ______________ - Correct Answer-
is often employed in hierarchical organizations
Which of the following statements best summarizes the goal of communicating change? - Correct
Answer-Communicating change should inform people about what is to come and how it will impact
the organization.
Which of the following is the best way to improve how people view and respond to change? -
Correct Answer-Offer management support throughout the change process and continuously
communicate with employees.
Correct Answers 2025/2026
Top down - Correct Answer-Top-down change is the approach taken by most organizations. It's
common because it offers (in theory) the senior management of the organization more control over
the change initiative. For organizations that are bureaucratic or hierarchical, or must move quickly
to comply with new regulations or rules or to respond to a crisis, the top-down technique is a
logical approach.
Bottom Up - Correct Answer-Bottom-up change begins with frontline employees. This approach
relies on employee cooperation and commitment to change and experiences less resistance.
Organizations that are more apt to change on a regular basis and in a timely fashion are more
likely to have success using the bottom-up technique. Less hierarchical and more nimble
organizations are more likely to employ this approach.
Fill in the blank with the correct statement. Creating a plan prior to the execution of change most
importantly provides the organization's leaders a tool to ___________. - Correct Answer-manage
expectations, allocate resources, set timeframes, and spell out the tasks to be completed
Fill in the blank with the correct statement. Top-down change ______________ - Correct Answer-
is often employed in hierarchical organizations
Which of the following statements best summarizes the goal of communicating change? - Correct
Answer-Communicating change should inform people about what is to come and how it will impact
the organization.
Which of the following is the best way to improve how people view and respond to change? -
Correct Answer-Offer management support throughout the change process and continuously
communicate with employees.
