Questions And Answers
/.Information Technology - Answer-✅Any computer based tool that people use to work
with info and to support the info and info processing needs of an org
/.Information Systems - Answer-✅Collects, processes, stores, analyzes and
disseminates info for a specific purpose
/.Computer Based Info Systems - Answer-✅Getting the right info to the right people at
the right time in the right amount and in the right format
/.Data Items - Answer-✅Description of things, events, activities, and transactions that
are recorded, classified, and stored but not organized
/.Information - Answer-✅Data that have been organized so that they have meaning and
value
/.Knowledge - Answer-✅Data or info that have been organized and processed to
convey understanding, experience, accumulated learning and expertise
/.Hardware - Answer-✅Physical parts of system
/.Software - Answer-✅Program that tells the hardware what to do
/.Database - Answer-✅Data stored in an intuitive way
/.Network - Answer-✅System creating a connection between systems to share data
/.Procedures - Answer-✅Directions to begin processes and organize data as operator
desires
/.Enterprise Resource Planning Systems - Answer-✅Provide communication among
functional areas of IS
/.Transaction Processing Systems - Answer-✅Support real time monitoring, collection,
storage, and processing of data from org's day to day operations
/.Inter organizational Information Systems - Answer-✅Supply Chain Management and
electronic commerce
, /.Business Processes - Answer-✅Ongoing collection of related activiteis that create a
product or service of value
/.Inputs - Answer-✅Materials, services and info that flow through and are transformed
/.Outputs - Answer-✅Product or services created by the process
/.Resources - Answer-✅People and equipment that perform activities
/.Efficiency - Answer-✅Doing things well
/.Effectiveness - Answer-✅Doing things that matter
/.Cross Functional Processes - Answer-✅No single functional area is responsible for
execution, and each functional area must work together
/.Business Process Re-engineering (BPR) - Answer-✅Restart the business process
from scratch - a "clean sheet" approach
/.Business Process Improvement (BPI) - Answer-✅An incremental approach that
focuses on reducing variation in the process outputs. Five phases: define, measure,
analyze, improve, control
/.Business Process Management (BPM) - Answer-✅Supports continuous BPI initiatives
for core business processes over time. Includes: process modeling, web-enabled
technologies, business activity monitoring
/.Information Technology Monitoring - Answer-✅Tracks people's activities by such
measures as number of keystrokes, error rate and number of transactions processed
/.Ethics - Answer-✅Principles of right and wrong. Responsibility, accountability, and
liability
/.Utilitarian Approach - Answer-✅Does the most good or least harm
/.Rights Apprroach - Answer-✅Best protects and respects the moral rights
/.Fairness Approach - Answer-✅Treat all humans equally or fairly
/.Common Good Approach - Answer-✅Highlights relationships that have respect and
compassion for all