Funeral service law final review exam with questions and answers (100% solved)
_________ is the digging up of remains, in the case of cremation the removal of ashes from
their repository. - ✔✔✔-Exhumation
A _______ is an agreement between a funeral director and another competent party, whereby
the consumer purchases and the funeral director agrees to furnish merchandise and services. -
✔✔✔-Funeral contract
A ________ is a wrongful act committed by one person against another person or his property. -
✔✔✔-Tort.
A contract entered into between members of the public and funeral directors to provide for
funeral goods and services in the future upon death of the contract beneficiary are called -
✔✔✔-Pre-need contracts
A creditor is defined under the regulations as a person or business which extends credit more
than 30 times a year - ✔✔✔-False
A family informs you at the arrangement conference that they have ordered a casket from a
local "casket store" who sells discounted caskets. You inform the family that this is fine and you
required to accept the 3rd party casket.
To provide the service of receiving and handling this outside merchandise you are allowed to
charge them a "receiving and handling fee" - ✔✔✔-False
A Federal enforcement agency enacted to ensure that employers follow and abide by rules set
forth in the Civil Rights Act is - ✔✔✔-Equal Employment Opportunity Commission
A fixed place for the conducting of funerals and/or for the care and preparation of the dead
prior to disposition is the definition given for - ✔✔✔-a funeral home.
,Funeral service law final review exam with questions and answers (100% solved)
A funeral director receives a death call from a nursing home at 2 AM. The surviving family all
lives out of state and are not present at the nursing home at the time of the removal. The
director services the family 6 months earlier when the deceased's spouse passed away. The
director does not want to disturb the family during the middle of the night by since the spouse
was embalmed, had a viewing and a burial he has to proceed with the embalming since he likes
to embalm as soon after death as possible for the best results. Which of the following is true? -
✔✔✔-If the family selects a service which would require embalming such as a public viewing
the director may charge for the embalming even though he did not get explicit pre-approval
A funeral home owner calls customers with outstanding funeral service debt once per month to
attempt to collect the outstanding debts. The owner must be careful to follow the regulations of
the Fair Debt Collection Practices Act - ✔✔✔-False
A General Price List (GPL) must be provided to the consumer: - ✔✔✔-During any face-to-face
interaction when a funeral related services, goods, and pricing are discussed
A man appointed by the will of a deceased person to carry out the provisions thereof and settle
the estate is called the - ✔✔✔-Executor.
A(n) ________ contract may be terminated by the purchaser at any time prior to the death of
the beneficiary. - ✔✔✔-Revocable
A(n) _________ contract means that the purchaser may not cancel it. - ✔✔✔-Irrevocable
According to chapter 12 of the text best practices for maintaining all EEOC related records
regarding personnel is - ✔✔✔-3 years
According to our text courts may fine a business up to _____ for its first offense and up to
_______ for subsequent violations plus attorney's fees. - ✔✔✔-$50,000/$100,000
, Funeral service law final review exam with questions and answers (100% solved)
According to the ADA guidelines, if a funeral home employs 15 or more employees (including
part-time), for each working day, in each of 20 or more calendar weeks in the current or the
preceding calendar year it - ✔✔✔-will be covered by the employment provisions of the ADA
According to this law, businesses must remove architectural, communication, and
transportation barriers. - ✔✔✔-ADA
After the EEOC does the investigation regarding possible discrimination practices, what is the
time frame it provides for issuing a "cause" or "no cause" ruling? - ✔✔✔-120 days.
Although state laws vary, what is the basic time frame provided for legal disposition of
unclaimed cremated remains? - ✔✔✔-60 to 90 days
An act, occupation, or structure which may be prejudicial to public morals, dangerous to life, or
injurious to public rights is a - ✔✔✔-nuisance per se
An act, occupation, or structure which may become a nuisance by circumstances of the location
or manner in which it is operated is considered a - ✔✔✔-nuisance in fact
An adequately equipped preparation room should - ✔✔✔-be properly ventilated.
Any physical or mental impairment that substantially limits one or more life activities is
considered a - ✔✔✔-disability
Areas zoned for residential areas may still have churches and theaters. Why are funeral homes
excluded from this zoning exemption? - ✔✔✔-Funeral homes do not qualify as places of
assembly, public, or quasi-public buildings.
Enforcement of the Bloodborne Pathogen Standard falls under which administrative agency? -
✔✔✔-OSHA
_________ is the digging up of remains, in the case of cremation the removal of ashes from
their repository. - ✔✔✔-Exhumation
A _______ is an agreement between a funeral director and another competent party, whereby
the consumer purchases and the funeral director agrees to furnish merchandise and services. -
✔✔✔-Funeral contract
A ________ is a wrongful act committed by one person against another person or his property. -
✔✔✔-Tort.
A contract entered into between members of the public and funeral directors to provide for
funeral goods and services in the future upon death of the contract beneficiary are called -
✔✔✔-Pre-need contracts
A creditor is defined under the regulations as a person or business which extends credit more
than 30 times a year - ✔✔✔-False
A family informs you at the arrangement conference that they have ordered a casket from a
local "casket store" who sells discounted caskets. You inform the family that this is fine and you
required to accept the 3rd party casket.
To provide the service of receiving and handling this outside merchandise you are allowed to
charge them a "receiving and handling fee" - ✔✔✔-False
A Federal enforcement agency enacted to ensure that employers follow and abide by rules set
forth in the Civil Rights Act is - ✔✔✔-Equal Employment Opportunity Commission
A fixed place for the conducting of funerals and/or for the care and preparation of the dead
prior to disposition is the definition given for - ✔✔✔-a funeral home.
,Funeral service law final review exam with questions and answers (100% solved)
A funeral director receives a death call from a nursing home at 2 AM. The surviving family all
lives out of state and are not present at the nursing home at the time of the removal. The
director services the family 6 months earlier when the deceased's spouse passed away. The
director does not want to disturb the family during the middle of the night by since the spouse
was embalmed, had a viewing and a burial he has to proceed with the embalming since he likes
to embalm as soon after death as possible for the best results. Which of the following is true? -
✔✔✔-If the family selects a service which would require embalming such as a public viewing
the director may charge for the embalming even though he did not get explicit pre-approval
A funeral home owner calls customers with outstanding funeral service debt once per month to
attempt to collect the outstanding debts. The owner must be careful to follow the regulations of
the Fair Debt Collection Practices Act - ✔✔✔-False
A General Price List (GPL) must be provided to the consumer: - ✔✔✔-During any face-to-face
interaction when a funeral related services, goods, and pricing are discussed
A man appointed by the will of a deceased person to carry out the provisions thereof and settle
the estate is called the - ✔✔✔-Executor.
A(n) ________ contract may be terminated by the purchaser at any time prior to the death of
the beneficiary. - ✔✔✔-Revocable
A(n) _________ contract means that the purchaser may not cancel it. - ✔✔✔-Irrevocable
According to chapter 12 of the text best practices for maintaining all EEOC related records
regarding personnel is - ✔✔✔-3 years
According to our text courts may fine a business up to _____ for its first offense and up to
_______ for subsequent violations plus attorney's fees. - ✔✔✔-$50,000/$100,000
, Funeral service law final review exam with questions and answers (100% solved)
According to the ADA guidelines, if a funeral home employs 15 or more employees (including
part-time), for each working day, in each of 20 or more calendar weeks in the current or the
preceding calendar year it - ✔✔✔-will be covered by the employment provisions of the ADA
According to this law, businesses must remove architectural, communication, and
transportation barriers. - ✔✔✔-ADA
After the EEOC does the investigation regarding possible discrimination practices, what is the
time frame it provides for issuing a "cause" or "no cause" ruling? - ✔✔✔-120 days.
Although state laws vary, what is the basic time frame provided for legal disposition of
unclaimed cremated remains? - ✔✔✔-60 to 90 days
An act, occupation, or structure which may be prejudicial to public morals, dangerous to life, or
injurious to public rights is a - ✔✔✔-nuisance per se
An act, occupation, or structure which may become a nuisance by circumstances of the location
or manner in which it is operated is considered a - ✔✔✔-nuisance in fact
An adequately equipped preparation room should - ✔✔✔-be properly ventilated.
Any physical or mental impairment that substantially limits one or more life activities is
considered a - ✔✔✔-disability
Areas zoned for residential areas may still have churches and theaters. Why are funeral homes
excluded from this zoning exemption? - ✔✔✔-Funeral homes do not qualify as places of
assembly, public, or quasi-public buildings.
Enforcement of the Bloodborne Pathogen Standard falls under which administrative agency? -
✔✔✔-OSHA
