Salesforce Administrator Certification
Exam – Practice Questions, Salesforce,
Exam Preparation Material
Introduction:
This document contains an extensive collection of Salesforce
Administrator certification practice questions with correct
answers, covering core admin topics such as security,
automation, data management, reporting, dashboards, and
user access. It is designed to help learners test their
knowledge, understand exam-style questions, and prepare
effectively for the Salesforce Admin certification exam.
Exam Questions and Answers:
1 Where can the multi-language solution feature be enabled?
Choose 2 answers:
A. Public solutions
B. Self-service portal
C. Salesforce Content
D. Solution tab search -Answer:-A. Public solutions
,B. Self service portal
2. Match the automation rules with the order in which they are
processed.
Assignment Rules
Workflow Rules
Validation Rules
Escalation Rules -Answer:-Validation Rules
Assignment Rules
Workflow Rules
Escalation Rules
3. What is a capability of Salesforce Knowledge?
Choose 2 answers:
A. Knowledge automatically creates a solution for each new
article
B. Knowledge uses data categories and roles to make articles
visible to specific users
C. Knowledge only allows a single article type across all data
categories
,D. Knowledge allows an organization to share articles with
partner portal users -Answer:-B. Knowledge uses data
categories and roles to make articles visible to specific users
D. Knowledge allows organizations to share articles with
partner portal users
4. Which feature restricts a user's ability to log into
Salesforce?
Choose 2 answers:
A. Trusted IP ranges
B. Login hours
C. Login IP ranges
D. Password policies -Answer:-B. Login hours
C. Login IP ranges
5. Regional sales users at Universal Containers sell to both
business and consumer accounts. However, sales users are
unable to see the set of stages that apply to consumer
opportunities.
How can an administrator correct the problem?
, A. Remove all but one record type from the regional sales team
profile
B. Check for a validation rule that restricts the visibility of the
opportunity stages
C. Assign the relevant record types and sales processes to the
regional sales team profile
D. Ensure that regional sales users are routing consumer
opportunities to the appropriate approver -Answer:-C. Assign
the relevant record types and sales processes to the regional
sales team profile
6. Which permission is required to convert a lead?
Choose 2 answers:
A. Transfer" access for leads, accounts, contacts and
opportunities
B. "Import leads" profile permission
C. "Create" and "Edit" access for leads, accounts, contacts and
opportunities
D. "Convert Leads" profile permission -Answer:-C. Create and
Edit for leads, accounts, contacts, and opportunities
Exam – Practice Questions, Salesforce,
Exam Preparation Material
Introduction:
This document contains an extensive collection of Salesforce
Administrator certification practice questions with correct
answers, covering core admin topics such as security,
automation, data management, reporting, dashboards, and
user access. It is designed to help learners test their
knowledge, understand exam-style questions, and prepare
effectively for the Salesforce Admin certification exam.
Exam Questions and Answers:
1 Where can the multi-language solution feature be enabled?
Choose 2 answers:
A. Public solutions
B. Self-service portal
C. Salesforce Content
D. Solution tab search -Answer:-A. Public solutions
,B. Self service portal
2. Match the automation rules with the order in which they are
processed.
Assignment Rules
Workflow Rules
Validation Rules
Escalation Rules -Answer:-Validation Rules
Assignment Rules
Workflow Rules
Escalation Rules
3. What is a capability of Salesforce Knowledge?
Choose 2 answers:
A. Knowledge automatically creates a solution for each new
article
B. Knowledge uses data categories and roles to make articles
visible to specific users
C. Knowledge only allows a single article type across all data
categories
,D. Knowledge allows an organization to share articles with
partner portal users -Answer:-B. Knowledge uses data
categories and roles to make articles visible to specific users
D. Knowledge allows organizations to share articles with
partner portal users
4. Which feature restricts a user's ability to log into
Salesforce?
Choose 2 answers:
A. Trusted IP ranges
B. Login hours
C. Login IP ranges
D. Password policies -Answer:-B. Login hours
C. Login IP ranges
5. Regional sales users at Universal Containers sell to both
business and consumer accounts. However, sales users are
unable to see the set of stages that apply to consumer
opportunities.
How can an administrator correct the problem?
, A. Remove all but one record type from the regional sales team
profile
B. Check for a validation rule that restricts the visibility of the
opportunity stages
C. Assign the relevant record types and sales processes to the
regional sales team profile
D. Ensure that regional sales users are routing consumer
opportunities to the appropriate approver -Answer:-C. Assign
the relevant record types and sales processes to the regional
sales team profile
6. Which permission is required to convert a lead?
Choose 2 answers:
A. Transfer" access for leads, accounts, contacts and
opportunities
B. "Import leads" profile permission
C. "Create" and "Edit" access for leads, accounts, contacts and
opportunities
D. "Convert Leads" profile permission -Answer:-C. Create and
Edit for leads, accounts, contacts, and opportunities
