WGU D351 FUNCTIONS OF HUMAN RESOURCE
MANAGEMENT OBJECTIVE ASSESSMENT VERSION 1 AND 2
NEWEST 2025 ACTUAL EXAM COMPLETE 200 QUESTIONS
AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS)
|ALREADY GRADED A+
VERSION 1
A human resources (HR) manager wants to evaluate the self-efficacy of the
customer service training as part of the needs assessment.
What should the manager evaluate?
a) Supervisor satisfaction
b) Training delivery method
c) Employee readiness
d) Cost-effectiveness of the program
Correct answer: c) Employee readiness
A supervisor uses social learning theory to develop records-clerk training for new
hires.
Which training activity should be included?
a) Completing a written test on procedures
b) Watching a coworker be coached on a transaction
c) Reviewing policy manuals independently
d) Attending a lecture on compliance
Correct answer: b) Watching a coworker be coached on a transaction
1|Page
,A human resources (HR) department creates a performance review program and
wants to quickly check it for fairness and equity.
Which process should the HR department select?
a) Balanced scorecard
b) Benchmarking
c) Management by objectives
d) Objective, uniform, consistent, and job-related (OUCH)
Correct answer: d) Objective, uniform, consistent, and job-related (OUCH)
Managers raise concerns that their employees do not understand the
performance standards that impact their department's success and positive
outcomes. The human resources business partner (HRBP) reviews the
performance appraisal documents.
Which type of measure should the HRBP verify is an accurate metric?
a) Achievable
b) Relevant
c) Specific
d) Time-bound
Correct answer: c) Specific
A manager considers an employee to be disengaged based on the employee's
interactions with their peers and gives the employee a lower performance rating
as a result.
Which rating error occurred?
a) Halo effect
b) Central tendency
c) Leniency bias
d) Attribution error
2|Page
,Correct answer: d) Attribution error
What is the goal of performance management in an organization?
a) Identify poor performers
b) Determine compensation increases
c) Continually develop employees
d) Rank employees against each other
Correct answer: c) Continually develop employees
What should managers do to increase morale and productivity in their
departments?
a) Implement stricter policies
b) Increase compensation immediately
c) Give consistent feedback to the group
d) Reduce employee autonomy
Correct answer: c) Give consistent feedback to the group
What is a direct benefit to managers of conducting performance reviews of their
team?
a) Reduced workload
b) Formal communication with employees
c) Elimination of conflicts
d) Guaranteed performance improvement
Correct answer: b) Formal communication with employees
A manager is considering whether an employee is ready to advance to a
leadership role. The manager uses the performance appraisal process to assess
the employee's self-awareness and integrity.
3|Page
, Which measurement method is the manager using?
a) Behaviors
b) Results
c) Objectives
d) Traits
Correct answer: d) Traits
During an employee's performance appraisal, their manager mentioned for the
first time mistakes that had occurred over six months ago.
What is the issue with how the process was handled in terms of performance
management?
a) Ratings were subjective
b) Standards were unclear
c) Check-ins were not provided
d) The appraisal lacked documentation
Correct answer: c) Check-ins were not provided
What is a consideration when conducting an employee trait appraisal?
a) Traits are easy to measure objectively
b) Traits directly measure output
c) Traits are unrelated to performance
d) Traits are related to job success
Correct answer: d) Traits are related to job success
Which right is violated when an employee is forced to do something that will
cause adverse consequences to themselves?
a) Right to privacy
b) Free consent
4|Page
MANAGEMENT OBJECTIVE ASSESSMENT VERSION 1 AND 2
NEWEST 2025 ACTUAL EXAM COMPLETE 200 QUESTIONS
AND CORRECT DETAILED ANSWERS (VERIFIED ANSWERS)
|ALREADY GRADED A+
VERSION 1
A human resources (HR) manager wants to evaluate the self-efficacy of the
customer service training as part of the needs assessment.
What should the manager evaluate?
a) Supervisor satisfaction
b) Training delivery method
c) Employee readiness
d) Cost-effectiveness of the program
Correct answer: c) Employee readiness
A supervisor uses social learning theory to develop records-clerk training for new
hires.
Which training activity should be included?
a) Completing a written test on procedures
b) Watching a coworker be coached on a transaction
c) Reviewing policy manuals independently
d) Attending a lecture on compliance
Correct answer: b) Watching a coworker be coached on a transaction
1|Page
,A human resources (HR) department creates a performance review program and
wants to quickly check it for fairness and equity.
Which process should the HR department select?
a) Balanced scorecard
b) Benchmarking
c) Management by objectives
d) Objective, uniform, consistent, and job-related (OUCH)
Correct answer: d) Objective, uniform, consistent, and job-related (OUCH)
Managers raise concerns that their employees do not understand the
performance standards that impact their department's success and positive
outcomes. The human resources business partner (HRBP) reviews the
performance appraisal documents.
Which type of measure should the HRBP verify is an accurate metric?
a) Achievable
b) Relevant
c) Specific
d) Time-bound
Correct answer: c) Specific
A manager considers an employee to be disengaged based on the employee's
interactions with their peers and gives the employee a lower performance rating
as a result.
Which rating error occurred?
a) Halo effect
b) Central tendency
c) Leniency bias
d) Attribution error
2|Page
,Correct answer: d) Attribution error
What is the goal of performance management in an organization?
a) Identify poor performers
b) Determine compensation increases
c) Continually develop employees
d) Rank employees against each other
Correct answer: c) Continually develop employees
What should managers do to increase morale and productivity in their
departments?
a) Implement stricter policies
b) Increase compensation immediately
c) Give consistent feedback to the group
d) Reduce employee autonomy
Correct answer: c) Give consistent feedback to the group
What is a direct benefit to managers of conducting performance reviews of their
team?
a) Reduced workload
b) Formal communication with employees
c) Elimination of conflicts
d) Guaranteed performance improvement
Correct answer: b) Formal communication with employees
A manager is considering whether an employee is ready to advance to a
leadership role. The manager uses the performance appraisal process to assess
the employee's self-awareness and integrity.
3|Page
, Which measurement method is the manager using?
a) Behaviors
b) Results
c) Objectives
d) Traits
Correct answer: d) Traits
During an employee's performance appraisal, their manager mentioned for the
first time mistakes that had occurred over six months ago.
What is the issue with how the process was handled in terms of performance
management?
a) Ratings were subjective
b) Standards were unclear
c) Check-ins were not provided
d) The appraisal lacked documentation
Correct answer: c) Check-ins were not provided
What is a consideration when conducting an employee trait appraisal?
a) Traits are easy to measure objectively
b) Traits directly measure output
c) Traits are unrelated to performance
d) Traits are related to job success
Correct answer: d) Traits are related to job success
Which right is violated when an employee is forced to do something that will
cause adverse consequences to themselves?
a) Right to privacy
b) Free consent
4|Page
