C724 PRE-ASSESSMENT INFORMATION
SYSTEMS MANAGEMENT EXAM QUESTIONS
WITH CORRECT ANSWERS
Which two strategies does the information system at the police
department aim to accomplish?Choose 2 answers
Customer satisfaction
Operational efficiency
Product differentiation
Cost saving
Improving decision-making --ANSWER--Operational efficiency
Improving decision-making
Which business function is primarily the responsibility of production
and operations information systems?
Recruiting and training
Product pricing
Quality control
Accounts payable --ANSWER--Quality control
Page 1 of 67
,Which activity is an example of how information systems support
business functions of human resource departments?
An employee processes invoices to be paid using proprietary
software.
An employee reviews daily inventory reports using an inventory
management software.
An employee verifies a customer's credit status using a credit check
software.
An employee processes monthly payroll checks and benefits using an
open-source software. --ANSWER--An employee processes monthly
payroll checks and benefits using an open-source software.
There are six major components of a computer-based information
system, four of which are also in the information technology
component. Which two components are only parts of the information
system?
Data
Processes
Hardware
Networks
Page 2 of 67
,People
Software --ANSWER--Processes
People
A police department at a large metropolitan city implemented an
information system that analyzes historical crime data, including date
and locations as well as other external, environmental, and city-
related data. The system then produces daily predictive reports of the
major locations around the city that are likely to require additional
police attention. The police department uses the reports to plan the
officers' patrol routes, targeting the areas that the system predicted to
have high likelihood of incidents.
Which type of computer-based information system provides a
competitive advantage based on the described scenario?
A decision support system (DSS) that improves decision-making
A transaction processing system (TPS) that promotes product
differentiation
Page 3 of 67
, A geographic information system (GIS) that helps increase market
share
A management information system (MIS) that enhances the customer
experience --ANSWER--A decision support system (DSS) that
improves decision-making
A police department at a large metropolitan city implemented an
information system that integrates historical crime data, including
date and locations to other external, environmental, and city-related
data. The system then produces daily predictive reports of the major
locations around the city that are likely to require additional police
attention. The police department uses the reports to plan the officers'
patrol routes, targeting the areas that the system predicted to have
high likelihood of incidents.
A small company that is growing quickly into a medium-sized
company is facing the challenge of consolidating and storing
information received from multiple sources from the ground up in
order to ensure that operations run efficiently. The company needs to
hire an expert who will, in addition to the above, maintain security
and apply upgrades as needed.
Page 4 of 67
SYSTEMS MANAGEMENT EXAM QUESTIONS
WITH CORRECT ANSWERS
Which two strategies does the information system at the police
department aim to accomplish?Choose 2 answers
Customer satisfaction
Operational efficiency
Product differentiation
Cost saving
Improving decision-making --ANSWER--Operational efficiency
Improving decision-making
Which business function is primarily the responsibility of production
and operations information systems?
Recruiting and training
Product pricing
Quality control
Accounts payable --ANSWER--Quality control
Page 1 of 67
,Which activity is an example of how information systems support
business functions of human resource departments?
An employee processes invoices to be paid using proprietary
software.
An employee reviews daily inventory reports using an inventory
management software.
An employee verifies a customer's credit status using a credit check
software.
An employee processes monthly payroll checks and benefits using an
open-source software. --ANSWER--An employee processes monthly
payroll checks and benefits using an open-source software.
There are six major components of a computer-based information
system, four of which are also in the information technology
component. Which two components are only parts of the information
system?
Data
Processes
Hardware
Networks
Page 2 of 67
,People
Software --ANSWER--Processes
People
A police department at a large metropolitan city implemented an
information system that analyzes historical crime data, including date
and locations as well as other external, environmental, and city-
related data. The system then produces daily predictive reports of the
major locations around the city that are likely to require additional
police attention. The police department uses the reports to plan the
officers' patrol routes, targeting the areas that the system predicted to
have high likelihood of incidents.
Which type of computer-based information system provides a
competitive advantage based on the described scenario?
A decision support system (DSS) that improves decision-making
A transaction processing system (TPS) that promotes product
differentiation
Page 3 of 67
, A geographic information system (GIS) that helps increase market
share
A management information system (MIS) that enhances the customer
experience --ANSWER--A decision support system (DSS) that
improves decision-making
A police department at a large metropolitan city implemented an
information system that integrates historical crime data, including
date and locations to other external, environmental, and city-related
data. The system then produces daily predictive reports of the major
locations around the city that are likely to require additional police
attention. The police department uses the reports to plan the officers'
patrol routes, targeting the areas that the system predicted to have
high likelihood of incidents.
A small company that is growing quickly into a medium-sized
company is facing the challenge of consolidating and storing
information received from multiple sources from the ground up in
order to ensure that operations run efficiently. The company needs to
hire an expert who will, in addition to the above, maintain security
and apply upgrades as needed.
Page 4 of 67
