CSULB - MGMT 300 - Final Exam
questions well answered graded A+
2025/2026
Management - ANS ✔✔The attainment of organizational goals in an effective and efficient
manner through planning, organizing, leading, and controlling organizational resources.
Effectiveness - ANS ✔✔The degree to which the organization achieves a stated goal, or
succeeds in accomplishing what it tries to do. Providing a product or service that customers
value.
Efficiency - ANS ✔✔Refers to the amount of resources used to achieve an organizational goal.
Based on how much raw mat'l, money, and people are necessary for producing a given volume
of output.
Organization - ANS ✔✔Social entity that is goal directed and deliberately structured.
Social Forces - ANS ✔✔Refer to those aspects of a culture that guide and influence relationships
among people. They shape what is known as the social contract, which refers to the unwritten,
common rules and perceptions about relationships among people and between employees and
management.
Political Forces - ANS ✔✔Refer to the influence of political and legal institutions on people and
organizations. One significant political force is the increased role of government in business
after the collapse of companies in the financial service sector and major problems in auto
industry.
Economic Forces - ANS ✔✔Pertain to the availability, production, and distribution of resources
in a society. Government, military agencies, churches, schools, and business organizations in
,every society require resources to achieve goals, and economic forces influence the allocation
of scarce resources.
Scientific Management - ANS ✔✔Subfield of the classical perspective that emphasizes
scientifically determined changes in management practices as the solution to improving labor
productivity. Frederick Winslow Taylor is known as the father of the movement. It is considered
one of the most significant innovations influencing modern management. Some supermarket
chains are using computerized systems based on scientific management principles to schedule
employees for maximum efficiency.
Human Relations Movement - ANS ✔✔Movement based on the idea that truly effective control
comes from within the individual worker rather that from authoritarian control.
System - ANS ✔✔A set of interrelated parts that function as a whole to achieve a common
purpose.
System Thinking - ANS ✔✔Seeing both the distinct elements of a system or situation and the
complex and changing interaction among those elements.
Total Quality Management (TQM) - ANS ✔✔A concept that focuses on on managing the total
organization to deliver quality to customers.
Outsourcing - ANS ✔✔Contracting out selected functions of activities of an organization to
other organizations that can do the work more cost efficiently.
Supply Chain Managment - ANS ✔✔Managing the sequence of suppliers and purchasers,
covering all stages of processing from obtaining raw materials to distributing finished goods to
final customers.
Customers - ANS ✔✔People and organizations in the environment that acquire goods or
services from the organization.
, Competitors - ANS ✔✔Other organizations in the same industry or type of business that provide
goods or services to the same set of customers.
Boundary-Spanning Roles - ANS ✔✔Link and coordinate the organization with key elements in
the external environment.
Merger - ANS ✔✔The combining of 2 or more organizations into 1.
Joint Venture - ANS ✔✔A variation of direct investment in which an organization shares costs
and risks with another firm to build a manufacturing facility, develop new products, or set up a
sales and distribution network.
Culture - ANS ✔✔The set of key values, beliefs, understandings, and norms that members of an
organization share.
Symbol - ANS ✔✔Is an object, act, or event that conveys meaning to others.
Story - ANS ✔✔Is a narrative based on true events and it is repeated frequently and shared
among organizational employees.
Slogan - ANS ✔✔Phrase or sentence that succinctly expresses a key corporate value.
Hero - ANS ✔✔A figure who exemplifies the deeds, character, and attributes of a strong
corporate culture.
High-Performance Culture - ANS ✔✔A culture based on a solid organizational mission or
purpose that used shared adaptive values to guide decisions and business practices and to
questions well answered graded A+
2025/2026
Management - ANS ✔✔The attainment of organizational goals in an effective and efficient
manner through planning, organizing, leading, and controlling organizational resources.
Effectiveness - ANS ✔✔The degree to which the organization achieves a stated goal, or
succeeds in accomplishing what it tries to do. Providing a product or service that customers
value.
Efficiency - ANS ✔✔Refers to the amount of resources used to achieve an organizational goal.
Based on how much raw mat'l, money, and people are necessary for producing a given volume
of output.
Organization - ANS ✔✔Social entity that is goal directed and deliberately structured.
Social Forces - ANS ✔✔Refer to those aspects of a culture that guide and influence relationships
among people. They shape what is known as the social contract, which refers to the unwritten,
common rules and perceptions about relationships among people and between employees and
management.
Political Forces - ANS ✔✔Refer to the influence of political and legal institutions on people and
organizations. One significant political force is the increased role of government in business
after the collapse of companies in the financial service sector and major problems in auto
industry.
Economic Forces - ANS ✔✔Pertain to the availability, production, and distribution of resources
in a society. Government, military agencies, churches, schools, and business organizations in
,every society require resources to achieve goals, and economic forces influence the allocation
of scarce resources.
Scientific Management - ANS ✔✔Subfield of the classical perspective that emphasizes
scientifically determined changes in management practices as the solution to improving labor
productivity. Frederick Winslow Taylor is known as the father of the movement. It is considered
one of the most significant innovations influencing modern management. Some supermarket
chains are using computerized systems based on scientific management principles to schedule
employees for maximum efficiency.
Human Relations Movement - ANS ✔✔Movement based on the idea that truly effective control
comes from within the individual worker rather that from authoritarian control.
System - ANS ✔✔A set of interrelated parts that function as a whole to achieve a common
purpose.
System Thinking - ANS ✔✔Seeing both the distinct elements of a system or situation and the
complex and changing interaction among those elements.
Total Quality Management (TQM) - ANS ✔✔A concept that focuses on on managing the total
organization to deliver quality to customers.
Outsourcing - ANS ✔✔Contracting out selected functions of activities of an organization to
other organizations that can do the work more cost efficiently.
Supply Chain Managment - ANS ✔✔Managing the sequence of suppliers and purchasers,
covering all stages of processing from obtaining raw materials to distributing finished goods to
final customers.
Customers - ANS ✔✔People and organizations in the environment that acquire goods or
services from the organization.
, Competitors - ANS ✔✔Other organizations in the same industry or type of business that provide
goods or services to the same set of customers.
Boundary-Spanning Roles - ANS ✔✔Link and coordinate the organization with key elements in
the external environment.
Merger - ANS ✔✔The combining of 2 or more organizations into 1.
Joint Venture - ANS ✔✔A variation of direct investment in which an organization shares costs
and risks with another firm to build a manufacturing facility, develop new products, or set up a
sales and distribution network.
Culture - ANS ✔✔The set of key values, beliefs, understandings, and norms that members of an
organization share.
Symbol - ANS ✔✔Is an object, act, or event that conveys meaning to others.
Story - ANS ✔✔Is a narrative based on true events and it is repeated frequently and shared
among organizational employees.
Slogan - ANS ✔✔Phrase or sentence that succinctly expresses a key corporate value.
Hero - ANS ✔✔A figure who exemplifies the deeds, character, and attributes of a strong
corporate culture.
High-Performance Culture - ANS ✔✔A culture based on a solid organizational mission or
purpose that used shared adaptive values to guide decisions and business practices and to
