Mbus 306 / Review (2025/2026)
questions n answers already passed
These are the TEN Strategic Organizational Management Decisions - ANS ✔✔• Goods and
service design
• Quality
• Process and capacity design
• Location selection
• Layout design
• Human resources and job design
• Supply-chain management
• Inventory
• Scheduling
• Maintenance
What tool/approach is particularly useful when there are a series of decisions and outcomes
which lead to other decisions and outcomes? - ANS ✔✔a decision tree
This is what happens to costs when customer contact and customization increase in services? -
ANS ✔✔Costs go up
What is the product development system? - ANS ✔✔
What is a house of Quality? - ANS ✔✔
What are the three measures of Forecasting error? - ANS ✔✔MAD, MSE, and MAPE
questions n answers already passed
These are the TEN Strategic Organizational Management Decisions - ANS ✔✔• Goods and
service design
• Quality
• Process and capacity design
• Location selection
• Layout design
• Human resources and job design
• Supply-chain management
• Inventory
• Scheduling
• Maintenance
What tool/approach is particularly useful when there are a series of decisions and outcomes
which lead to other decisions and outcomes? - ANS ✔✔a decision tree
This is what happens to costs when customer contact and customization increase in services? -
ANS ✔✔Costs go up
What is the product development system? - ANS ✔✔
What is a house of Quality? - ANS ✔✔
What are the three measures of Forecasting error? - ANS ✔✔MAD, MSE, and MAPE
