ARBUS 300 (CH. 1, 2, 4) questions well answered graded A+ 2025/2026

ARBUS 300 (CH. 1, 2, 4) questions well
answered graded A+ 2025/2026
balanced scorecard - ANS ✔✔Financial perspective

Internal perspective

Customer perspective

Innovation and learning perspective



General manager - ANS ✔✔Creates strategy

Implements change

Sets direction

Assesses performance



Performance matrix (top right) - ANS ✔✔Desired state



Performance matrix (top left) - ANS ✔✔Complacent organization



Performance matrix (bottom right) - ANS ✔✔Troubled organization



Performance matrix (bottom left) - ANS ✔✔Crisis



Financial analysis - ANS ✔✔Balance sheet

Income statement

Cash flow statement



Balance sheet - ANS ✔✔Snapshot of a company's financial

, position at a set point in time



Income statement - ANS ✔✔Reveals how well the company

performs financially over a set period of time



Cash flow statement - ANS ✔✔Reveals how much cash the

company generated over a set period of time and how it

used that cash



Value proposition - ANS ✔✔Core activities

Goals

Product market focus



Goals - ANS ✔✔Must be prioritized to avoid conflict

Hard and soft



Hard goals - ANS ✔✔Goals that are specific and challenging



Hard goals - ANS ✔✔Profitability (ROS, ROCE, ROE)



Market position (sales, market share, Proportion of new products)



Growth (increase in sales, assets, earnings, earnings per share)



Risk (financial risk)