answered graded A+ passed
Managers - ANS ✔✔Someone who coordinates and oversees the work of other people so that
organizational goals can be accomplished.
3 Levels of Management - ANS ✔✔TOP: CEO COO
MIDDLE: Supervise first line, makes sure Top and First are in coordination
FIRST LINE: oversees employees
Efficiency - ANS ✔✔Achieving a goal as cheaply as possible
Effectiveness - ANS ✔✔Accomplishing tasks that help fulfill organizational objectives
'Doing the right thing'
4 Managerial Function - ANS ✔✔Planning - Defining goals, establishing strategies to achieve
goals, and developing plans to integrate and coordinate activities.
Organizing - Arranging and structuring work to accomplish organizational goals.
Leading - Working with and through people to accomplish goals.
Controlling - Monitoring, comparing, and correcting work.
Omnipotent View of Management - ANS ✔✔The view that managers are directly responsible
for an organization's success or failure.
Symbolic view of Management - - ANS ✔✔The view that much of an organization's success or
failure is due to external forces outside managers' control.
, External Environment - ANS ✔✔Those factors and forces outside the organization that affect its
performance.
Environmental Uncertainty - ANS ✔✔The degree of change and complexity in an organization's
environment.
Environmental Complexity - ANS ✔✔The number of components in an organization's
environment and the extent of the organization's knowledge about those components.
Organizational Culture - ANS ✔✔The shared values, principles, traditions, and ways of doing
things that influence the way organizational members act.
Strong Cultures - ANS ✔✔Organizational cultures in which key values are intensely held and
widely shared.
Strong vs. Weak Culture - ANS ✔✔Strong is very felt into the company
Weak is only limited to top management and there's isn't really a socialization process to get
used to a culture.
Parochialism - ANS ✔✔Viewing the world solely through your own perspectives, leading to an
inability to recognize differences between people.
Ethnocentric Attitude - ANS ✔✔The parochialistic belief that the best work approaches and
practices are those of the home country.
Polycentric Attitude - ANS ✔✔The view that the managers in the host country know the best
work approaches and practices for running their business