Inventory Study Guide, RxConnect SIG Codes,
RXConnect SIG codes, RXConnect Sigs, SIG
CODES RXCONNECT, RXconnect glossary, cvs
********, PHARMACY BASICS-CVS TEST,
Pharmacy Technician Exam CVS, Introduction
to Pharmacy
4.3 (3 reviews)
CFRX - How does this program track the medications? - ANSWER ✅Thoroughly and effectively
cycle counting each medication that is requested. Upon doing so, it keeps an accurate track of
medications leaving the pharmacy through transfer out tab and when certain medications need
to be ordered
Out of Stock Scans - When is this completed? How many times per week? - ANSWER ✅they
were completed by Saturday and once per week.
System Generated Cycle Counts - When are they done? How often? - ANSWER ✅Should be
completed first thing every morning, no later than 10am. These are discrepancies that our
AIMRx notices throughout the day in the pharmacy department(s).
Store Initiated Cycle Counts- When are they done? How often? - ANSWER ✅When a pharmacy
team member(s) notice a discrepancy while working in the pharmacy; at this point you should
initiate a cycle count to update your pharmacy departments BOH.
,Outside Vendor - What days do we order vs what days of the week we receive the order? -
ANSWER ✅"Cardinals". Red totes.
Delivers Mon-Fri.
Can enter orders up to 8PM for next day delivery.
Order days are Sun-Thurs
Define PHI - ANSWER ✅Protected Health Information. Any information deemed confidential.
i.e. Medication names, patient names, DoBs, Address, RX number, Doctor information, etc...
Define HIPAA - ANSWER ✅Health Insurance Portability and Accountability Act. Requires
pharmacies and medical treatment facilities to follow strict protocol concerning distribution of
PHI, including how much PHI is needed for insurance to pay for patient's medications.
Pickup: What is done specifically for each workstation? Which workstation is responsible for
phone calls? Which workstation is responsible for making the offer to counsel? - ANSWER
✅Pick-up:responsible for making the offer to counsel. Last chance for any patient's concerns or
questions regarding prescriptions and/or possible interactions.
Production - ANSWER ✅Production:responsible for phone calls. First ones to answer phone
calls within standard 20 seconds. Fills prescriptions accurately for the pharmacist to verify.
Drop Off - ANSWER ✅Drop-off:Must have correct patient information, especially patient's
allergies, DoBs, insurance information, phone number, and address. First stop for patients and
crucial to the pharmacy process.
Define Partial Fill - When is this used? - ANSWER ✅When a medication is out of stock (OOS)
and/or do not have enough in stock to fill a full prescription, techs have an option of partially
filling a prescription AKA Partial Fill. Techs usually fill about 3 days' worth of medication to give
the pharmacy enough time to have the full prescription in stock.
,Define Medicaid - What are the protocols when handling this insurance? - ANSWER
✅Prescription must be filled under the specific doctor listed on the insurance card.
Prescription can only have 5 fills max before being requested for a new one.
Prescription can only be filled for 30-day supply at a time.
Medicaid - ANSWER ✅Copy of either $1.10, $2.20, or $3.30 (depending on patient income).
Covers ONLY generic medication.
MUST BE A HARD COPY PRESCRIPTION.
NJ- Dark Blue card with silver line.
ID # starts with 7's.
CONDER CODE in place of BIN #.
Medicare B - ANSWER ✅Durable medical equip. and Diabetic supplies. SOME asthma
medication.
HARD COPY ONLY.
Needs a diagnostic code with specific directions.
Medicare Part D - ANSWER ✅Prescription insurance.
Most commonly used insurance at CVS.
Schedule II (C2) Medications - What type is this? - ANSWER ✅These types of medications are
classified as highly addictive by the FDA and must follow strict guidelines.
CII: Federal/State Laws? - ANSWER ✅Doctor's DEA and NPI written on the prescription, clear
written directions (SIG), signed by the MD.
, State Law: Must be filled within 30 days of written date. Exceptions are "Do not Filled Before"
dates at bottom of script (see PIC/Staff pharmacist for clarification). May not be refilled.
CII: How is this handled in the pharmacy? - ANSWER ✅Filling of these medications are
STRICTLY filled by Pharmacist on Duty, NO EXCEPTIONS.
CII: How is this ordered? - ANSWER ✅This is ordered only by the Pharmacist in Charge (PIC)
who has power of attorney to do so. They are ordered on the order form DEA #222.
Other rules about CIIs - ANSWER ✅-limited to 90 day supply
-each prescription on separate paper
-can only be phoned in from long term care
Questions that a Tech can answer vs Pharmacist - ANSWER ✅Tech general questions not
concerning medications
Pharmacist Any questions concerning medications, possible interactions, counseling on side
effects, and recommending OTC medications
Sig Codes for Eyes and Ears - ANSWER ✅OD Right Eye
OS Left Eye
OU Both Eyes
AD Right Ear
AS Left Ear
AU Both Ears
Common Sig Codes - ANSWER ✅1T 1 Tablet
PO by mouth