CHL IAHCSMM CHP 13-17 EXAM QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE 2026
random sampling can help identify quality issues - Answers true
change and improvement are the same - Answers false
a quality program should be - Answers proactive
some processes for improvement potential include all of the following except - Answers supply cost
the most commonly utilized process improvement techniques include all of the following except -
Answers dashboard analysis
when problems occur, the cause is most often the process not the people - Answers true
a quality that focuses on developing near- perfect products and services - Answers six sigma
giving a very dissatisfied client a chance to help improve the system is often the best way to get the
buy-in of many departments - Answers true
random sampling would be a good way to ascertain the quality of case carts - Answers true
there are three basic types of errors; inadvertent errors, incompetence errors, and - Answers
intentional errors
refers to studying your own facility's or department's processes to seek identify possibilities for
improvement - Answers internal benchmarking
the process of using a computer input device to load information from bar codes directly into a
computer system - Answers optical scanning
numerous machine-readable rectangular bars and spaces arranged in a specific way to represent the
numbers, letters, and other symbols used to identify a product - Answers bar code
external bench marking roadblocks include all of the following except - Answers lack of computer
technology
to identify and analyze best practices to discover areas of and processes for performance
improvement - Answers bench marking
all bench marking processes are helpful to cs department - Answers false
for bench marking purposes, most cs departments are similar enough to make comparisons - Answers
false
bench-marking assessments can be useful to central service leaders for several reasons including all of
the following except - Answers train new and existing employees
internal bench marking does not provide the insights necessary to identify the need for specific
changes - Answers b
activities or procedures that have been successful in another situation and that might be the best way
to do something in one's own organization - Answers best practices
since their departments do not provide direct patient care, central service leaders should not
participate in patient safety initiatives - Answers false
most of the items in this spaulding classification category should be purchased as a sterile or sterilized
in-house - Answers critical
the single most effective, inexpensive and important procedure for preventing the spread of infection
- Answers had hygiene
fingernails can harbor potentially pathogenic microorganisms even after careful hand hygiene -
Answers true
an acute inflammation of anterior chamber of the eye following cataract surgery - Answers toxic
anterior segment syndrome
hands that are visibly soiled should be washed with antimicrobial soap and water for minimum of -
Answers 15 seconds
the us center for medicare and medicaid services issued a rule that hospitals would no longer be
eligible to receive medicare reimbursement for surgical site infections - Answers true
cause for special concern in cs because routine reprocessing processes are not enough to protect
patients - Answers prions
staff working in decontamination are are required to comply with the - Answers OSHA blood borne
pathogens standard
the four primary modes of infection transmission are contact, airborne, vector - Answers common
vehicle
the quality of the relationship between cs and or can impact patient safety - Answers true
the fast paced nature of the or/cs environment increases workplace stress - Answers true
random sampling can help identify quality issues - Answers true
change and improvement are the same - Answers false
a quality program should be - Answers proactive
some processes for improvement potential include all of the following except - Answers supply cost
the most commonly utilized process improvement techniques include all of the following except -
Answers dashboard analysis
when problems occur, the cause is most often the process not the people - Answers true
a quality that focuses on developing near- perfect products and services - Answers six sigma
giving a very dissatisfied client a chance to help improve the system is often the best way to get the
buy-in of many departments - Answers true
random sampling would be a good way to ascertain the quality of case carts - Answers true
there are three basic types of errors; inadvertent errors, incompetence errors, and - Answers
intentional errors
refers to studying your own facility's or department's processes to seek identify possibilities for
improvement - Answers internal benchmarking
the process of using a computer input device to load information from bar codes directly into a
computer system - Answers optical scanning
numerous machine-readable rectangular bars and spaces arranged in a specific way to represent the
numbers, letters, and other symbols used to identify a product - Answers bar code
external bench marking roadblocks include all of the following except - Answers lack of computer
technology
to identify and analyze best practices to discover areas of and processes for performance
improvement - Answers bench marking
all bench marking processes are helpful to cs department - Answers false
for bench marking purposes, most cs departments are similar enough to make comparisons - Answers
false
bench-marking assessments can be useful to central service leaders for several reasons including all of
the following except - Answers train new and existing employees
internal bench marking does not provide the insights necessary to identify the need for specific
changes - Answers b
activities or procedures that have been successful in another situation and that might be the best way
to do something in one's own organization - Answers best practices
since their departments do not provide direct patient care, central service leaders should not
participate in patient safety initiatives - Answers false
most of the items in this spaulding classification category should be purchased as a sterile or sterilized
in-house - Answers critical
the single most effective, inexpensive and important procedure for preventing the spread of infection
- Answers had hygiene
fingernails can harbor potentially pathogenic microorganisms even after careful hand hygiene -
Answers true
an acute inflammation of anterior chamber of the eye following cataract surgery - Answers toxic
anterior segment syndrome
hands that are visibly soiled should be washed with antimicrobial soap and water for minimum of -
Answers 15 seconds
the us center for medicare and medicaid services issued a rule that hospitals would no longer be
eligible to receive medicare reimbursement for surgical site infections - Answers true
cause for special concern in cs because routine reprocessing processes are not enough to protect
patients - Answers prions
staff working in decontamination are are required to comply with the - Answers OSHA blood borne
pathogens standard
the four primary modes of infection transmission are contact, airborne, vector - Answers common
vehicle
the quality of the relationship between cs and or can impact patient safety - Answers true
the fast paced nature of the or/cs environment increases workplace stress - Answers true
