"In Walking a Straight Line", leaders need to: Correct Answers
provide a goal (vision) and also help everyone see immediately
when they start to deviate from the path
5S is usually Correct Answers a good starting point for many
different CI efforts
a company's culture is: Correct Answers A combination of all
the small decisions made at all levels of the organization
a company's incentives such as Sonosite compensation structure
drives Correct Answers behaviors of employees to sell certain
products
a good example of a closed loop is Correct Answers running on
a treadmill with a heart monitor and making adjustments if your
heart rate exceeds an acceptable level
A good example of market disruption in warfare: Correct
Answers terrorist
a good theory will: Correct Answers have an "If-then"
statement
A Quick and Easy tool to use to get feedback and improve a
team or process is: Correct Answers Corkscrew or +/-
(plus/delta) -- the exercise demonstrated in class
,A significant difference in leadership described in The Power of
Habits between O'Niel (Alcoa) and Shultz (Starbucks) is:
Correct Answers Safety continued to improve after O'Neil left,
but customer service declined when Shultz stepped down
A six sigma organization strives to have what percent of events
fall within six sigma? Correct Answers 99.9997%
A wise man learns from the school of hard knocks, fools learn
from none other means: Correct Answers We must learn from
the life's lessons (ours and others) and from theories we derive
from them so as not to make the same mistakes over and over
According to "10 things" article, why should you always make
your bed: Correct Answers Although minor, it will give you a
"small win" and a sense of accomplishment and confidence
according to Duhigg, a keystone habit is: Correct Answers a
common goal or metric that can unite, inspire and drive
organizational change and improvement
According to Gladwell in Outliers, frequently, people with
Chinese heritage are better at math because... Correct Answers
language
According to Gladwell, which of the following statements is
most true regarding intelligence? Correct Answers a minimum
intelligence level (around 120) is required to succeed, then other
factors begin to have more weight
, According to Jim Pugmire, a robust process like mixing pancake
mix has: Correct Answers wide tolerances or control limits
According to Jonah, typical cost accounting principles... Correct
Answers often counter to understanding operational expenses in
the Theory of Constraints methodology
According to the "rewards article" doctors are incentivized to:
Correct Answers Determine that well patients are actually sick
According to the "rewards" article and class lectures: Correct
Answers be careful what you measure
according to the BI video, people are naturally: Correct Answers
good at pattern recogition
According to the Business Intelligence video, the modern
corporate structure: Correct Answers Thwarts the effective use
of BI tools
According to the Does Lean become Self Perpetuating, in order
for an organization to outperform its competitors it needs to be:
Correct Answers adept at seeing problems, solving problems,
share the learnings and have engaging leadership
according to the power of habit Correct Answers strict routines
help athletes performance, but it can be a worthwhile endeavor
According to The Power of Habit willpower is Correct Answers
a skill and can be improved and developed with practice