HCA 480 questions well answered
graded A+ 2025/2026
T/F: Badges are worn on the hip or lanyard - ANS ✔✔False
T/F: Your water glass is found where? - ANS ✔✔Right
T/F: Text message is an acceptable thank you note format - ANS ✔✔False
T/F: When you are with someone important and your cell phone rings, you should take the call,
the person you're with will understand. - ANS ✔✔False
T/F:It is acceptable to tell a business colleague that his/her zipper is unzipped - ANS ✔✔True
t/F: When you reach a doorway at the same time as another person, whoever arrives first
should open it and hold it for those who are following - ANS ✔✔True
Good office citizenship has the following attributes - ANS ✔✔ALL:
-Refill the paper in the copier & clear copier settings after use
-Do not eat other people's food
-All answers are examples of good citizenship
-Puts things back where they belong when borrowed
T/F: It is acceptable to stand in front of someone's cubicle and carry on a conversation - ANS
✔✔False
graded A+ 2025/2026
T/F: Badges are worn on the hip or lanyard - ANS ✔✔False
T/F: Your water glass is found where? - ANS ✔✔Right
T/F: Text message is an acceptable thank you note format - ANS ✔✔False
T/F: When you are with someone important and your cell phone rings, you should take the call,
the person you're with will understand. - ANS ✔✔False
T/F:It is acceptable to tell a business colleague that his/her zipper is unzipped - ANS ✔✔True
t/F: When you reach a doorway at the same time as another person, whoever arrives first
should open it and hold it for those who are following - ANS ✔✔True
Good office citizenship has the following attributes - ANS ✔✔ALL:
-Refill the paper in the copier & clear copier settings after use
-Do not eat other people's food
-All answers are examples of good citizenship
-Puts things back where they belong when borrowed
T/F: It is acceptable to stand in front of someone's cubicle and carry on a conversation - ANS
✔✔False
