NHA CMAA LATEST EXAM QUESTIONS AND
ANSWERS
Which of the following medical record filing systems protects patients privacy and allows
for unlimited expansion in a high volume office?
Numeric
Which of the following forms is used to submit health insurance claims for inpatient
services in a facility or hospital?
UB-04
Which of the following is an example of an incidental disclosure?
Having a sign-in sheet that includes a patient's name and provider
Which of the following prefixes means "abnormal "?
Dys-
Which of the following should a medical administrative assistant complete if a provider
believes Medicare might not cover a procedure?
Advance Beneficiary Notice (ABN)
Which of the following is the abbreviation for an electroencephalogram?
EEG
A medical administrative assistant is reviewing the release form of a patient who is a
dependent minor. The assistant should ensure that who of the following signed the release
form?
The legal custodian
Which of the following approaches is appropriate when preparing a patient for surgery?
Review written instructions with the patient.
A collected specimen needs to be sent to an outside taboratory. Which of the following
actions is within the scope practice of a medical administrative assistant?
Process the requisition for shipment.
A patient's chart indicates the need for PT as a result of a strained muscle. The medical
administrative assistant should recognize the abbreviation PT as which of the following?
Physical therapy
,A patient authorizes a third-party payer to reimburse a provider directly by signing which
of the following?
Assignment of benefits
A patient is afebrile and has rhinorrhea. The medical administrative assistant should
understand this as which of the following?
Runny nose but no fever
A patient receives an explanation of benefits stating services will not be covered because
out-of-pocket medical expenses have not been met. The amount owed is defined as which of
the following?
Deductible
Which of following types of Insurance plans was developed to provide affordable,
comprehensive, prepaid health care to policyholders?
Health maintenance organization (HMO)
A medical administrative assistant should verify a patient's CPT code for which of the
following processes?
Obtaining prior authorization
A medical administrative assistant should include which of the following in the compliance
plan when training new medical administrative assistants?
HIPAA compliance
Which of the following parts of Medicare pays for hospitalization?
Part A
Based on HIPAA guidelines, a medical administrative assistant should take which of the
following safeguards when leaving a workstation?
Lock the computer.
Which of the following telephone calls should the medical administrative assistant route
directly to the provider?
A provider from another office needs to discuss a patients case.
Which of the following medical terms refers to the removal of all or part of an organ or
tissue?
Lymphadenectomy
At which of the following times should the medical administrative assistant pull a patient's
daily chart?
, The evening before the patients appointment
Which of the following describes a difference between electronic medical records and paper
medical records?
Electronic medical records are more secure.
Which of the following is the purpose of a matrix?
To indicate when a provider is unavailable to treat patients
Which of the following actions is appropriate for a medical administrative assistant to take
when processing incoming mail?
Shred unwanted mail.
Which of the following mail services is most commonly used by medical facilities?
First-Class Mail
Which of the following information is included in an explanation of benefits (EOB)?
Claim adjustments
A medical administrative assistant discovers an error in an EMR from a previous patient
visit. Which of the following actions should the assistant take?
Make a new entry in the EMR with the correct information.
Which of the following greetings by the medical administrative assistant appropriate when
addressing a new patient at the registration desk?
"Good afternoon, Ms.Smith. How are you doing today?"
A schedule is made for patients to have physical examinations on Tuesday afternoons and
Thursday mornings. This is an example of which of the following types of scheduling?
Cluster
Which of the following is an example of stream scheduling?
Patients are assigned a specific appointment time.
Prior to an invasive procedure, a patient asks a medical administrative assistant about
other options that are available. Which of the following actions should the assistant take?
Advise the patient to ask the provider about alternatives.
After deactivating the security system, which of the following actions should a medical
administrative assistant take next when opening the office in the morning?
Access the answering service.
ANSWERS
Which of the following medical record filing systems protects patients privacy and allows
for unlimited expansion in a high volume office?
Numeric
Which of the following forms is used to submit health insurance claims for inpatient
services in a facility or hospital?
UB-04
Which of the following is an example of an incidental disclosure?
Having a sign-in sheet that includes a patient's name and provider
Which of the following prefixes means "abnormal "?
Dys-
Which of the following should a medical administrative assistant complete if a provider
believes Medicare might not cover a procedure?
Advance Beneficiary Notice (ABN)
Which of the following is the abbreviation for an electroencephalogram?
EEG
A medical administrative assistant is reviewing the release form of a patient who is a
dependent minor. The assistant should ensure that who of the following signed the release
form?
The legal custodian
Which of the following approaches is appropriate when preparing a patient for surgery?
Review written instructions with the patient.
A collected specimen needs to be sent to an outside taboratory. Which of the following
actions is within the scope practice of a medical administrative assistant?
Process the requisition for shipment.
A patient's chart indicates the need for PT as a result of a strained muscle. The medical
administrative assistant should recognize the abbreviation PT as which of the following?
Physical therapy
,A patient authorizes a third-party payer to reimburse a provider directly by signing which
of the following?
Assignment of benefits
A patient is afebrile and has rhinorrhea. The medical administrative assistant should
understand this as which of the following?
Runny nose but no fever
A patient receives an explanation of benefits stating services will not be covered because
out-of-pocket medical expenses have not been met. The amount owed is defined as which of
the following?
Deductible
Which of following types of Insurance plans was developed to provide affordable,
comprehensive, prepaid health care to policyholders?
Health maintenance organization (HMO)
A medical administrative assistant should verify a patient's CPT code for which of the
following processes?
Obtaining prior authorization
A medical administrative assistant should include which of the following in the compliance
plan when training new medical administrative assistants?
HIPAA compliance
Which of the following parts of Medicare pays for hospitalization?
Part A
Based on HIPAA guidelines, a medical administrative assistant should take which of the
following safeguards when leaving a workstation?
Lock the computer.
Which of the following telephone calls should the medical administrative assistant route
directly to the provider?
A provider from another office needs to discuss a patients case.
Which of the following medical terms refers to the removal of all or part of an organ or
tissue?
Lymphadenectomy
At which of the following times should the medical administrative assistant pull a patient's
daily chart?
, The evening before the patients appointment
Which of the following describes a difference between electronic medical records and paper
medical records?
Electronic medical records are more secure.
Which of the following is the purpose of a matrix?
To indicate when a provider is unavailable to treat patients
Which of the following actions is appropriate for a medical administrative assistant to take
when processing incoming mail?
Shred unwanted mail.
Which of the following mail services is most commonly used by medical facilities?
First-Class Mail
Which of the following information is included in an explanation of benefits (EOB)?
Claim adjustments
A medical administrative assistant discovers an error in an EMR from a previous patient
visit. Which of the following actions should the assistant take?
Make a new entry in the EMR with the correct information.
Which of the following greetings by the medical administrative assistant appropriate when
addressing a new patient at the registration desk?
"Good afternoon, Ms.Smith. How are you doing today?"
A schedule is made for patients to have physical examinations on Tuesday afternoons and
Thursday mornings. This is an example of which of the following types of scheduling?
Cluster
Which of the following is an example of stream scheduling?
Patients are assigned a specific appointment time.
Prior to an invasive procedure, a patient asks a medical administrative assistant about
other options that are available. Which of the following actions should the assistant take?
Advise the patient to ask the provider about alternatives.
After deactivating the security system, which of the following actions should a medical
administrative assistant take next when opening the office in the morning?
Access the answering service.
