NECI 911 officer Actual Exam Study Questions with Detailed Answers

NECI 911 officer Actual Exam Study Questions with Detailed Answers 1. PSAP - ANSWER Public Safety Answering Point 2. OETS - ANSWER Office of emergency telecommunication services 3. Call screening - ANSWER Systematically selecting, rejecting, considering, or grouping persons, objects, or ideas 4. Call prioritizing - ANSWER Sending the appropriate response based on the nature of the call 5. CAD - ANSWER Computer Aided Dispatch 6. Ethics - ANSWER moral or showing showing character 7. Ethical Standards - ANSWER a code, set of rules, published standards, or guiding principles governing the conduct of a person or the members of a profession 8. Liability - ANSWER legal responsibility for an action 9. Vicarious Liability - ANSWER a legal concept that holds someone liable for their actions and for the actions, inactions, errors, and omission of the employees they supervise 10. Standard of Care - ANSWER reasonable actions under the circumstances in comparison to the actions of others with similar training and directions in a given situation 11. Negligence - ANSWER Failure to exercise the degree of care (Standard of care) considered reasonable (under the circumstances) resulting in an unintended injury to another person 12. Four Components of Negligence - ANSWER -duty to perform -breach of Duty -Proximate Cause/ Causation -Damages 13. Duty to Perform - ANSWER When you accept the assignment and place yourself in a position to respond to the public outcry for public safety. This exists when you accept the job as a 9-1-1 officer 14. Breach of Duty - ANSWER When you fail to act in a similar manner as other performing the same duties under similar circumstances, as you were trained to do or directed to do in agency policies and procedures. The standard of care does not need to be of the highest quality possible but which is "reasonable and prudent" 15. Proximate cause/ Causation - ANSWER if there was a "cause and affect" relationship between the actions or inactions of the 9-1-1 officer and the subsequent injury or worsening of a condition of the plaintiff, proximate cause can be establshed 16. damages - ANSWER when someone suffers a loss of something that causes them financial expenses of the inability to make financial gain they normally would have had. or simply the inability to function as they normally could 17. Gross negligence - ANSWER deliberately neglects to perform their prescribed duty-- behaves in a manner contrary to establish policy and procedure, training procedure, or other laws, ordinances, rules or regulations 18. misdemeanor - ANSWER may be punishable with less then a year of prison 19. felony - ANSWER may be punishable with more then a year of prison or death 20. contract law - ANSWER legally binding exchange of promises or agreement between parties that the law will enforce 21. tort law - ANSWER negligence, nuisance, defamation, intentional 22. property law - ANSWER designates those things that are commonly recognized as being the possessions of a person or group. Real property (land), personal property (other physical possessions) and intellectual property (ideas, artistic creations, inventions) 23. family law - ANSWER marriage, civil unions, domestic partnerships, abuse, legitimacy, adoption, abduction, divorce, custody 24. call prioritizing - ANSWER a systematic process of determine the appropriate response based on criteria presented by the caller and agency procedures 25. Priorities - ANSWER 1. location 2. appropriate response 3. provide for the safety of the responding personnel, caller, victims and general public 4. provide pre arrival instructions 5. maintain communication w/ caller (if safe to do until field personnel arrive in life threatening situations) 26. emergency response mode - ANSWER 27. non-emergency response mode - ANSWER 28. AVL - ANSWER Automatic Vehicle Location 29. Selective routing - ANSWER Directs overflow 911 calls to alternative PSAP 30. Liability - ANSWER An obligation to perform a duty or responsibility 31. Vicarious Liability - ANSWER Concept that holds you responsible for your actions and/or the actions of those you supervise or direct 32. Standard of care - ANSWER Reasonable actions under similar circumstances to others with similar training and direction given a situation