HCA 480 EXAM QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026
T/F: Badges are worn on the hip or lanyard - Answers False
T/F: Your water glass is found where? - Answers Right
T/F: Text message is an acceptable thank you note format - Answers False
T/F: When you are with someone important and your cell phone rings, you should take the call, the
person you're with will understand. - Answers False
T/F:It is acceptable to tell a business colleague that his/her zipper is unzipped - Answers True
t/F: When you reach a doorway at the same time as another person, whoever arrives first should
open it and hold it for those who are following - Answers True
Good office citizenship has the following attributes - Answers ALL:
-Refill the paper in the copier & clear copier settings after use
-Do not eat other people's food
-All answers are examples of good citizenship
-Puts things back where they belong when borrowed
T/F: It is acceptable to stand in front of someone's cubicle and carry on a conversation - Answers False
When answering a business phone, always answer with - Answers your name, unless otherwise
directed by your manager
T/F: When you introduce yourself it is important to look the other person in the eye - Answers True
https://therightreflection.com/wp-content/uploads/2016/11/Business-Etiquette-Quiz_a.pdf -
Answers
T/F: Badges are worn on the hip or lanyard - Answers False
T/F: Your water glass is found where? - Answers Right
T/F: Text message is an acceptable thank you note format - Answers False
T/F: When you are with someone important and your cell phone rings, you should take the call, the
person you're with will understand. - Answers False
T/F:It is acceptable to tell a business colleague that his/her zipper is unzipped - Answers True
t/F: When you reach a doorway at the same time as another person, whoever arrives first should
open it and hold it for those who are following - Answers True
Good office citizenship has the following attributes - Answers ALL:
-Refill the paper in the copier & clear copier settings after use
-Do not eat other people's food
-All answers are examples of good citizenship
-Puts things back where they belong when borrowed
T/F: It is acceptable to stand in front of someone's cubicle and carry on a conversation - Answers False
When answering a business phone, always answer with - Answers your name, unless otherwise
directed by your manager
T/F: When you introduce yourself it is important to look the other person in the eye - Answers True
https://therightreflection.com/wp-content/uploads/2016/11/Business-Etiquette-Quiz_a.pdf -
Answers
