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Consumer Behavior (E_EBE3_CBEH)- Complete Papers Summary - Exam Grade 9.8

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2025 latest complete academic papers summary for the course Consumer Behaviour (E_EBE3_CBEH) at VU Amsterdam. I scored 9.80 on the final exam after using this summary and the lecture notes. Summary on all six academic papers included. These notes are ideal for exam revision and gaining a deep understanding of consumer psychology and behavioral insights. Suitable for Premaster and MSc Marketing students.

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Contents
Novemsky et al. (2007) Preference Fluency in Choice ................................................. 2
Scott et al. (2020) Consumers Prefer “Natural” More for Preventatives Than for Curatives
............................................................................................................................... 6
Etkin et al.(2016) The hidden cost of personal quantification ....................................... 8
Puntoni et al.(2011) Gender identity Salience and Perceived vulnerability to Breast
Cancer .................................................................................................................. 14
Stuppy et al. (2020) I Am, Therefore I Buy: Low Self-Esteem and the Pursuit of Self-
Verifying Consumption ........................................................................................... 19
Tezer et al. (2019) The Greenconsumption Effect: How Using Green Products Improves
Consumption Experience ....................................................................................... 23

, Novemsky et al. (2007) Preference Fluency in Choice

1. What is this paper’s main idea:
-> about how difficulty in choice leads to choice deferral and compromise effect.

-> looks into metacognitive difficulty.

Fluency = how easy it feels for your mind to process an option or make a choice.

This paper measures metacognitive difficulty through deferral or choosing a compromise
options, based on different levels of fluency.

2. What are the key variables:
IVs:

• Preference Fluency (Experiment 1: Font Readability)
• Number of reasons for a choice (Experiments 2, 3, 4)
• Attribution (Moderator in Experiment 4)
DVs:

• Deferrals
• Compromise Options
Mediators:

• Fluency Perception
• Subjective difficulty ratings (Experiments 2, 3, 4):
• Participants with more reasons rated the task as harder, leading to higher
deferral/compromise.



3. Hypothesis:
The difficulty of forming a preference (low fluency) leads to an increase in choice deferral
and compromise selection, unless participants attribute difficulty to an unrelated cause.



4. Method:
-> 4 experiments that manipulate fluency through various extraneous variables (font
readability, reasons for making a choice).
-> purpose for manipulation is to influence subjective difficulty preference, while holding
variables traditionally shown to influence preference construction constant.

, 5. Results:
-> decrease in preference fluency leads to increase of choice deferral

-> moderation: when low fluency is attributed to a different cause, the main effect was
mitigated.

Main effect = people prefer options that are easier to choose between (high choice fluency),
even when the options themselves are identical in value.



Experiment 1


Design: 2 x 2 between subjects

IVs:

• Difficulty to read (fluency), 2 levels:
o Standard
o Difficult
• Attribution to font (“This information might be hard to read”), 2 levels:
o Present
o Not present

DVs:

• % of deferral choice


Purpose = test how difficulty in reading fonts influences decision to defer.
Findings:

• Low font fluency (hard to read) leads to high choice deferral
• Effect disappears when attribution of difficulty is present
• When aware, people correct for it

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