for Essentials of Organizational Behavior
Revised by
Ramachandran Subramanian
Essentials of
Organizational Behavior
Fifteenth Edition
Stephen P. Robbins
Timothy A. Judge
Essentials of Organizational Behavior, 15e (Robbins)
,Chapter 1 What Is Organizational Behavior?
1) What are the three primary determinants of behavior in organizations?
A) Profit structure, organizational complexity, and job satisfaction
B) Individuals, profit structure, and job satisfaction
C) Individuals, groups, and job satisfaction
D) Groups, structure, and profit structure
E) Individuals, groups, and structure
Answer: E
Explanation: OB investigates the impact that individuals, groups, and structure have on
behavior within organizations.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
2) Which of the following is not a core topic of organizational behavior?
A) Motivation
B) Attitude development
C) Conflict
D) Resource allocation
E) Work design
Answer: D
Explanation: OB includes the core topics of motivation, leader behavior and power,
interpersonal communication, group structure and processes, personality, emotions, and
values, attitude development and perception, change processes, conflict and negotiation,
and work design. It does not include resource allocation.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
,3) According to a study by Monster (a global employment company), the number one
most frequently desired skill in applicants was ________.
A) ethical
B) technical
C) communication
D) computer
E) accounting
Answer: C
Explanation: Monster mined data from nearly one million market-wide job postings to
identify skills that were most often sought by employers. At the top of the list was
communication skills. This was also reiterated by Jeff Weiner, the CEO of LinkedIn.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
4) According to a recent large-scale survey, 58 percent of managers did not receive
________.
A) pay incentives
B) training
C) administrative support
D) insurance
E) office space
Answer: B
Explanation: Fifty-eight percent of managers reported they had not received any training
and 25 percent admitted they were not ready to lead others when they were given the
role.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
5) There is a connection between companies which have ________ and their attention to
organizational behavior principles.
A) high turnover rates
B) specialized technical processes
C) superior financial performance
D) long-lasting CEO's
E) both high turnover rates and long-lasting CEOs
Answer: C
Explanation: Companies such as Lululemon, the Boston Consulting Group, LinkedIn,
Zoom Video, Google, Facebook, and Southwest Airlines all have incorporated the
concepts of organizational behavior and attribute it to their ability to generate high
financial outcomes.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
, 6) ________ is the study of the impact that individuals, groups, and structure have on
behavior within organizations.
A) Leadership
B) Organizational strategy
C) Performance management
D) Employee relations
E) Organizational behavior
Answer: E
Explanation: Organizational behavior is the field of study that investigates the impact
that individuals, groups, and structure have on behavior within organizations, for the
purpose of applying such knowledge toward improving an organization's effectiveness.
Diff: 1
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
7) The number of direct reports under a manager has increased from ________ to
________.
A) 5; 7
B) 4; 10
C) 2; 7
D) 1; 5
E) 3; 4
Answer: A
Explanation: The demands of managers have increased, causing managers on average to
supervise 7 employees, an increase from 5 in the past.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).
8) The ultimate goal of organizational behavior is to ________.
A) better understand management
B) improve an organization's effectiveness
C) balance diversity
D) create boilerplates
E) replace human resources
Answer: B
Explanation: OB studies the impact individuals, groups, and structure have on an
organization with the ultimate goal of improving effectiveness.
Diff: 2
AACSB: Analytical Thinking
Quest. Category: Concept
LO: 1.1 Define organizational behavior (OB).