1 |Page
CPI TRAINING EXAM 2026 WITH
QUESTIONS AND CORRECT ANSWERS
What are the core values of CPI - correct answer-Care, Welfare, Safety,
and Security for all involved.
Core value of CPI- CARE - correct answer-demonstrate respect, maintain
dignity, and being nonjudgmental and empathetic.
Core value of CPI- WELFARE - correct answer-provide emotional and
physical support and always consider the client's best interest.
Core value of CPI- SAFETY - correct answer-protect human rights and
reduce and manage risks.
Core value of CPI- SECURITY - correct answer-maintain a safe, effective,
and therapeutic relationship that relies on collaboration.
Aggression - correct answer-the outward expression of anger. Yelling,
grunting, verbalizing....
,2 |Page
Violence - correct answer-the physical expression of anger. throwing desks
at people. Punching....
Key Learning Objective of CPI - correct answer-Identify behaviors that
indicate an escalation toward aggression and violent behaviors. Take
measures to AVOID escalation and to decelerate the crisis situation.
Crisis Development Model - correct answer-Behavior levels and the staff
attitudes/approaches in response.
The ANXIETY behavior level - correct answer-individual demonstrates
changes in behavior. wringing hands, sweating, rocking, talking rapidly.
The DEFENSIVE behavior level - correct answer-individual is starting to
lose rationality. Responses are disproportionate. sewaring, posturing,
throwing items off table.
The RISK behavior level - correct answer-individual is demonstrating
behaviors that put himself or others at risk. May become physically violent
or throw things at others.
, 3 |Page
The TENSION REDUCTION behavior level - correct answer-individual
demonstrates a decrease in emotional and physical energy. Increase in
RATIONALITY. RELAXED
Staff Attitude/Approach to ANXIETY - correct answer-Supportive
Supportive approach in response to an individual's anxiety - correct
answer-Offer support, empathy, and tools you may know that will help them
to become calm. Ask and listen to what the person has to say.
Staff Attitude/Approach to Defensive Behaviors - correct answer-Directive
Directive approach in response to an individual's defensive behaviors -
correct answer-DECELERATE an escalating Behavior. Offer choices. set
limits, give opportunities, remain calm. Use visuals, reduce conversation,
and utilize first/then strategies. MANAGE the environment to REDUCE risk.
Staff Attitude/Approach to Risk Behaviors - correct answer-Physical
Intervention
The PHYSICAL INTERVENTION approach to risk behaviors - correct
answer-Disengagement and or holding strategies to manage a risk
behavior. Continuously assess the behaviors and risks. Use least restrictive
CPI TRAINING EXAM 2026 WITH
QUESTIONS AND CORRECT ANSWERS
What are the core values of CPI - correct answer-Care, Welfare, Safety,
and Security for all involved.
Core value of CPI- CARE - correct answer-demonstrate respect, maintain
dignity, and being nonjudgmental and empathetic.
Core value of CPI- WELFARE - correct answer-provide emotional and
physical support and always consider the client's best interest.
Core value of CPI- SAFETY - correct answer-protect human rights and
reduce and manage risks.
Core value of CPI- SECURITY - correct answer-maintain a safe, effective,
and therapeutic relationship that relies on collaboration.
Aggression - correct answer-the outward expression of anger. Yelling,
grunting, verbalizing....
,2 |Page
Violence - correct answer-the physical expression of anger. throwing desks
at people. Punching....
Key Learning Objective of CPI - correct answer-Identify behaviors that
indicate an escalation toward aggression and violent behaviors. Take
measures to AVOID escalation and to decelerate the crisis situation.
Crisis Development Model - correct answer-Behavior levels and the staff
attitudes/approaches in response.
The ANXIETY behavior level - correct answer-individual demonstrates
changes in behavior. wringing hands, sweating, rocking, talking rapidly.
The DEFENSIVE behavior level - correct answer-individual is starting to
lose rationality. Responses are disproportionate. sewaring, posturing,
throwing items off table.
The RISK behavior level - correct answer-individual is demonstrating
behaviors that put himself or others at risk. May become physically violent
or throw things at others.
, 3 |Page
The TENSION REDUCTION behavior level - correct answer-individual
demonstrates a decrease in emotional and physical energy. Increase in
RATIONALITY. RELAXED
Staff Attitude/Approach to ANXIETY - correct answer-Supportive
Supportive approach in response to an individual's anxiety - correct
answer-Offer support, empathy, and tools you may know that will help them
to become calm. Ask and listen to what the person has to say.
Staff Attitude/Approach to Defensive Behaviors - correct answer-Directive
Directive approach in response to an individual's defensive behaviors -
correct answer-DECELERATE an escalating Behavior. Offer choices. set
limits, give opportunities, remain calm. Use visuals, reduce conversation,
and utilize first/then strategies. MANAGE the environment to REDUCE risk.
Staff Attitude/Approach to Risk Behaviors - correct answer-Physical
Intervention
The PHYSICAL INTERVENTION approach to risk behaviors - correct
answer-Disengagement and or holding strategies to manage a risk
behavior. Continuously assess the behaviors and risks. Use least restrictive