TEST BANK FOR LEADERSHIP ROLES AND
d d d d d
MANAGEMENT FUNCTION IN NURSING 11TH
d d d d d
EDITION BY MARQUIS
d d d
,TABLE OF CONTENT
d d
UNIT I The Critical Triad: Decision Making, Management, and Leadership
d d d d d d d d
Chapter 1 d Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoning: d d d d d d d d
Requisites for Successful Leadership and Management
d d d d d d
Chapter 2 d Classical Views of Leadership and Management d d d d d
Chapter 3 d Twenty-First-Century Thinking About Leadership and Management d d d d d
UNIT II Foundation for Effective Leadership and Management: Ethics, Law, and
d d d d d d d d d
Advocacy
d
Chapter 4 dEthical Issues d
Chapter 5 dLegal and Legislative Issues d d d
Chapter 6 dPatient, Subordinate, Workplace, and Professional Advocacy d d d d d
UNIT III Roles and Functions in
d d d d d
Planning Chapter 7 Organizational
d d d
Planning Chapter 8 Planned Change
d d d d
Chapter 9 d Time Management d
Chapter 10 d Fiscal Planning and Health Care Reimbursement d d d d d
Chapter 11
d Career Planning and Development in Nursing
d d d d d d
UNIT IV Roles and Functions in Organizing
d d d d d d
Chapter 12 d Organizational Structure d
Chapter 13 d Organizational, Political, and Personal Power d d d d
Chapter 14
d Organizing Patient Care
d d d
UNIT V Roles and Functions in Staffing
d d d d d
Chapter 15 d Employee Recruitment, Selection, Placement, and Onboarding d d d d d
Chapter 16
d Educating and Socializing Staff in a Learning Organization
d d d d d d d d
Chapter 17
d Staffing Needs and Scheduling Policies
d d d d d
UNIT VI Roles and Functions in Directing
d d d d d d
Chapter 18 d Creating a Motivating Climate d d d
Chapter 19 d Organizational, Interpersonal, and Group Communication in Team Building d d d d d d d
Chapter 20
d Delegation
d
Chapter 21 d Conflict, Workplace Violence, and Negotiation d d d d
Chapter 22 d Collective Bargaining, Unionization, and Employment Laws d d d d d
UNIT VII Roles and Functions in Controlling
d d d d d d
Chapter 23 d Quality Control in Creating a Culture of Patient Safety d d d d d d d d
Chapter 24
d Performance Appraisal
d d
Chapter 25 d Problem Employees: Rule Breakers, Marginal Employees, and Those With d d d d d d d d
Substance Use Disorder
d d d
,Chapter 01: Decision making, problem solving critical thinking and
d d d d d d d d
clinical reasoning: request for successful management and leadership
d d d d d d d d
MULTIPLE QUESTIONS
d
1. What statement is true regarding decision making?
d d d d d d
A) It is an analysis of a situation
d d d d d d
B) It is closely related to evaluation
d d d d d
C) It involves choosing between courses of action
d d d d d d
D) It is dependent upon finding the cause of a problem
d d d d d d d d d
ANSWER: C
d d
Feedback:
Decision making is a complex cognitive process often defined as choosing a particular
d d d d d d d d d d d d
course of action. Problem solving is part of decision making and is a systematic process
d d d d d d d d d d d d d d d
that focuses on analyzing a difficult situation. Critical thinking, sometimes referred to as
d d d d d d d d d d d d d
reflective thinking, is related to evaluation and has a broader scope than decision making
d d d d d d d d d d d d d d
and problem solving.
d d d
2. What is a weakness of the traditional problem-solving model?
d d d d d d d d
A) Its need for implementation time
d d d d
B) Its lack of a step requiring evaluation of results
d d d d d d d d
C) Its failure to gather sufficient data
d d d d d
D) Its failure to evaluate alternatives
d d d d
ANSWER: A
d d
Feedback:
The traditional problem-solving model is less effective when time constraints are a
d d d d d d d d d d d
consideration. Decision making can occur without the full analysis required in problem
d d d d d d d d d d d d
solving. Because problem solving attempts to identify the root problem in situations,
d d d d d d d d d d d d
much time and energy are spent on identifying the real problem.
d d d d d d d d d d d
3. Which of the following statements is true regarding decision making?
d d d d d d d d d
A) Scientific methods provide identical decisions by different individuals for the d d d d d d d d d
same problems
d d
B) Decisions are greatly influenced by each person's value system d d d d d d d d
C) Personal beliefs can be adjusted for when the scientific approach to problem
d d d d d d d d d d d
solving is used
d d d
D) Past experience has little to do with the quality of the decision
d d d d d d d d d d d
ANSWER: B
d d
Feedback:
Values, life experience, individual preference, and individual ways of thinking will
d d d d d d d d d d
influence a person's decision making. No matter how objective the criteria will be, value
d d d d d d d d d d d d d d
judgments will always play a part in a person's decision making, either consciously or
d d d d d d d d d d d d d d
subconsciously.
d
, 4. What influences the quality of a decision most often?
d d d d d d d d
A) The decision maker's immediate superior
d d d d
B) The type of decision that needs to be made
d d d d d d d d
C) Questions asked and alternatives generated d d d d
D) The time of day the decision is made
d d d d d d d
ANSWER: C
d d
Feedback:
The greater the number of alternatives that can be generated by the decision maker, the
d d d d d d d d d d d d d d
better the final decision will be. The alternatives generated and the final choices are
d d d d d d d d d d d d d d
limited by each person's value system.
d d d d d d
5. What does knowledge about good decision-making lead one to believe?
d d d d d d d d d
A) Good decision makers are usually right-brain, intuitive thinkers
d d d d d d d
B) Effective decision makers are sensitive to the situation and to others
d d d d d d d d d d
C) Good decisions are usually made by left-brain, logical thinkers
d d d d d d d d
D) Good decision making requires analytical rather than creative processes
d d d d d d d d
ANSWER: B
d d
Feedback:
Good decision makers seem to have antennae that make them particularly sensitive to
d d d d d d d d d d d d
other people and situations. Left-brain thinkers are typically better at processing
d d d d d d d d d d d
language, logic, numbers, and sequential ordering, whereas right-brain thinkers excel at
d d d d d d d d d d d
nonverbal ideation and holistic synthesizing.
d d d d d
6. What is the best definition of decision making?
d d d d d d d
A) The planning process of management
d d d d
B) The evaluation phase of the executive role
d d d d d d
C) One step in the problem-solving process
d d d d d
D) Required to justify the need for scarce items d d d d d d d
ANSWER: C
d d
Feedback:
Decision making is a complex, cognitive process often defined as choosing a particular
d d d d d d d d d d d d
course of action. Decision making, one step in the problem-solving process, is an
d d d d d d d d d d d d d
important task that relies heavily on critical thinking and clinical reasoning skills.
d d d d d d d d d d d d
d d d d d
MANAGEMENT FUNCTION IN NURSING 11TH
d d d d d
EDITION BY MARQUIS
d d d
,TABLE OF CONTENT
d d
UNIT I The Critical Triad: Decision Making, Management, and Leadership
d d d d d d d d
Chapter 1 d Decision Making, Problem Solving, Critical Thinking, and Clinical Reasoning: d d d d d d d d
Requisites for Successful Leadership and Management
d d d d d d
Chapter 2 d Classical Views of Leadership and Management d d d d d
Chapter 3 d Twenty-First-Century Thinking About Leadership and Management d d d d d
UNIT II Foundation for Effective Leadership and Management: Ethics, Law, and
d d d d d d d d d
Advocacy
d
Chapter 4 dEthical Issues d
Chapter 5 dLegal and Legislative Issues d d d
Chapter 6 dPatient, Subordinate, Workplace, and Professional Advocacy d d d d d
UNIT III Roles and Functions in
d d d d d
Planning Chapter 7 Organizational
d d d
Planning Chapter 8 Planned Change
d d d d
Chapter 9 d Time Management d
Chapter 10 d Fiscal Planning and Health Care Reimbursement d d d d d
Chapter 11
d Career Planning and Development in Nursing
d d d d d d
UNIT IV Roles and Functions in Organizing
d d d d d d
Chapter 12 d Organizational Structure d
Chapter 13 d Organizational, Political, and Personal Power d d d d
Chapter 14
d Organizing Patient Care
d d d
UNIT V Roles and Functions in Staffing
d d d d d
Chapter 15 d Employee Recruitment, Selection, Placement, and Onboarding d d d d d
Chapter 16
d Educating and Socializing Staff in a Learning Organization
d d d d d d d d
Chapter 17
d Staffing Needs and Scheduling Policies
d d d d d
UNIT VI Roles and Functions in Directing
d d d d d d
Chapter 18 d Creating a Motivating Climate d d d
Chapter 19 d Organizational, Interpersonal, and Group Communication in Team Building d d d d d d d
Chapter 20
d Delegation
d
Chapter 21 d Conflict, Workplace Violence, and Negotiation d d d d
Chapter 22 d Collective Bargaining, Unionization, and Employment Laws d d d d d
UNIT VII Roles and Functions in Controlling
d d d d d d
Chapter 23 d Quality Control in Creating a Culture of Patient Safety d d d d d d d d
Chapter 24
d Performance Appraisal
d d
Chapter 25 d Problem Employees: Rule Breakers, Marginal Employees, and Those With d d d d d d d d
Substance Use Disorder
d d d
,Chapter 01: Decision making, problem solving critical thinking and
d d d d d d d d
clinical reasoning: request for successful management and leadership
d d d d d d d d
MULTIPLE QUESTIONS
d
1. What statement is true regarding decision making?
d d d d d d
A) It is an analysis of a situation
d d d d d d
B) It is closely related to evaluation
d d d d d
C) It involves choosing between courses of action
d d d d d d
D) It is dependent upon finding the cause of a problem
d d d d d d d d d
ANSWER: C
d d
Feedback:
Decision making is a complex cognitive process often defined as choosing a particular
d d d d d d d d d d d d
course of action. Problem solving is part of decision making and is a systematic process
d d d d d d d d d d d d d d d
that focuses on analyzing a difficult situation. Critical thinking, sometimes referred to as
d d d d d d d d d d d d d
reflective thinking, is related to evaluation and has a broader scope than decision making
d d d d d d d d d d d d d d
and problem solving.
d d d
2. What is a weakness of the traditional problem-solving model?
d d d d d d d d
A) Its need for implementation time
d d d d
B) Its lack of a step requiring evaluation of results
d d d d d d d d
C) Its failure to gather sufficient data
d d d d d
D) Its failure to evaluate alternatives
d d d d
ANSWER: A
d d
Feedback:
The traditional problem-solving model is less effective when time constraints are a
d d d d d d d d d d d
consideration. Decision making can occur without the full analysis required in problem
d d d d d d d d d d d d
solving. Because problem solving attempts to identify the root problem in situations,
d d d d d d d d d d d d
much time and energy are spent on identifying the real problem.
d d d d d d d d d d d
3. Which of the following statements is true regarding decision making?
d d d d d d d d d
A) Scientific methods provide identical decisions by different individuals for the d d d d d d d d d
same problems
d d
B) Decisions are greatly influenced by each person's value system d d d d d d d d
C) Personal beliefs can be adjusted for when the scientific approach to problem
d d d d d d d d d d d
solving is used
d d d
D) Past experience has little to do with the quality of the decision
d d d d d d d d d d d
ANSWER: B
d d
Feedback:
Values, life experience, individual preference, and individual ways of thinking will
d d d d d d d d d d
influence a person's decision making. No matter how objective the criteria will be, value
d d d d d d d d d d d d d d
judgments will always play a part in a person's decision making, either consciously or
d d d d d d d d d d d d d d
subconsciously.
d
, 4. What influences the quality of a decision most often?
d d d d d d d d
A) The decision maker's immediate superior
d d d d
B) The type of decision that needs to be made
d d d d d d d d
C) Questions asked and alternatives generated d d d d
D) The time of day the decision is made
d d d d d d d
ANSWER: C
d d
Feedback:
The greater the number of alternatives that can be generated by the decision maker, the
d d d d d d d d d d d d d d
better the final decision will be. The alternatives generated and the final choices are
d d d d d d d d d d d d d d
limited by each person's value system.
d d d d d d
5. What does knowledge about good decision-making lead one to believe?
d d d d d d d d d
A) Good decision makers are usually right-brain, intuitive thinkers
d d d d d d d
B) Effective decision makers are sensitive to the situation and to others
d d d d d d d d d d
C) Good decisions are usually made by left-brain, logical thinkers
d d d d d d d d
D) Good decision making requires analytical rather than creative processes
d d d d d d d d
ANSWER: B
d d
Feedback:
Good decision makers seem to have antennae that make them particularly sensitive to
d d d d d d d d d d d d
other people and situations. Left-brain thinkers are typically better at processing
d d d d d d d d d d d
language, logic, numbers, and sequential ordering, whereas right-brain thinkers excel at
d d d d d d d d d d d
nonverbal ideation and holistic synthesizing.
d d d d d
6. What is the best definition of decision making?
d d d d d d d
A) The planning process of management
d d d d
B) The evaluation phase of the executive role
d d d d d d
C) One step in the problem-solving process
d d d d d
D) Required to justify the need for scarce items d d d d d d d
ANSWER: C
d d
Feedback:
Decision making is a complex, cognitive process often defined as choosing a particular
d d d d d d d d d d d d
course of action. Decision making, one step in the problem-solving process, is an
d d d d d d d d d d d d d
important task that relies heavily on critical thinking and clinical reasoning skills.
d d d d d d d d d d d d
