WGU ITC CHAPTER 14 EXAM 62 QUESTIONS WITH
VERIFIED ANSWERS 2025/2026
1) On average, private sector IT projects underestimated budget and delivery time
of systems by ________ percent.
A) 30
B) 40
C) 50
D) 60
E) 70 - CORRECT ANSWER C
*2) As discussed in the chapter, which of the following is not one of the
immediate consequences of inadequate software project management?
A) Cost overruns
B) Customer loyalty
C) Time slippage
D) Technical shortfalls
E) Failure to obtain anticipated benefits - CORRECT ANSWER B
*4) All of the following are indications of a failed information systems project
except:
A) employees are refusing to switch to the new system.
B) employees have created a spreadsheet solution to manipulate the data
generated by the system.
,C) a redesigned website has fewer visits to the customer support pages.
D) employees require training to properly use the system.
E) the system is not being used by anyone. - CORRECT ANSWER D
*5) Which of the following project management variables defines what work is or
is not included in a project?
A) Goals
B) Risk
C) Quality
D) Scope
E) Cost - CORRECT ANSWER D
6) Which of the following statistics from studies on failed projects is not true?
A) Large software projects on average run 33 percent over schedule.
B) Large software projects on average run 66 percent over budget.
C) Between 30 and 40 percent of all software projects are "runaway" projects that
far exceed the original schedule and budget projections and fail to perform as
originally specified.
D) As many as 17 percent of projects turn out so badly that they can threaten the
existence of the company.
E) The average cost overrun of IT projects is 20 percent. - CORRECT ANSWER E
7) Which of the following variables in project management is an indicator of how
well the project satisfies management objectives?
A) Scope
, B) Quality
C) Time
D) Cost
E) Risk - CORRECT ANSWER B
13) Which of the following is at the top of the management structure for
information systems projects in a large company?
A) Project team
B) Project management group
C) Corporate strategic planning group and information systems steering
committee
D) Information systems managers
E) End-user managers - CORRECT ANSWER C
*14) The ________ reviews and approves plans for systems in all divisions.
A) project management group
B) project team
C) information systems steering committee
D) corporate strategic planning committee
E) board of directors - CORRECT ANSWER C
15) The ________ consists of systems analysts, specialists from the relevant end-
user business areas, application programmers, and perhaps database specialists.
A) project management group
VERIFIED ANSWERS 2025/2026
1) On average, private sector IT projects underestimated budget and delivery time
of systems by ________ percent.
A) 30
B) 40
C) 50
D) 60
E) 70 - CORRECT ANSWER C
*2) As discussed in the chapter, which of the following is not one of the
immediate consequences of inadequate software project management?
A) Cost overruns
B) Customer loyalty
C) Time slippage
D) Technical shortfalls
E) Failure to obtain anticipated benefits - CORRECT ANSWER B
*4) All of the following are indications of a failed information systems project
except:
A) employees are refusing to switch to the new system.
B) employees have created a spreadsheet solution to manipulate the data
generated by the system.
,C) a redesigned website has fewer visits to the customer support pages.
D) employees require training to properly use the system.
E) the system is not being used by anyone. - CORRECT ANSWER D
*5) Which of the following project management variables defines what work is or
is not included in a project?
A) Goals
B) Risk
C) Quality
D) Scope
E) Cost - CORRECT ANSWER D
6) Which of the following statistics from studies on failed projects is not true?
A) Large software projects on average run 33 percent over schedule.
B) Large software projects on average run 66 percent over budget.
C) Between 30 and 40 percent of all software projects are "runaway" projects that
far exceed the original schedule and budget projections and fail to perform as
originally specified.
D) As many as 17 percent of projects turn out so badly that they can threaten the
existence of the company.
E) The average cost overrun of IT projects is 20 percent. - CORRECT ANSWER E
7) Which of the following variables in project management is an indicator of how
well the project satisfies management objectives?
A) Scope
, B) Quality
C) Time
D) Cost
E) Risk - CORRECT ANSWER B
13) Which of the following is at the top of the management structure for
information systems projects in a large company?
A) Project team
B) Project management group
C) Corporate strategic planning group and information systems steering
committee
D) Information systems managers
E) End-user managers - CORRECT ANSWER C
*14) The ________ reviews and approves plans for systems in all divisions.
A) project management group
B) project team
C) information systems steering committee
D) corporate strategic planning committee
E) board of directors - CORRECT ANSWER C
15) The ________ consists of systems analysts, specialists from the relevant end-
user business areas, application programmers, and perhaps database specialists.
A) project management group
