2026\2027 A+ Grade
According to ACHE's Code of Ethics, one way that healtcare executives can avoid or minimoze the
negative implications of conflict of interest
- correct answer Make the conflict known to those in superior positions
The principles of quality improvement require that healthcare exectutive change their management
philosophy from
- correct answer Finding fault with employees to finding problems in processes
What type of problems arises when a healthcare executive knowingly allows the organization to
continue double billing
- correct answer An actual conflict of interest, even absent a direct economic benefit to the healthcare
exective
Which of the following is a unit of measure commonly used it determine physicians' clinical productivity
- correct answer Relative Value Units (RVUs)
Which of the following third-party reimbursement methods provides the largest financial incentives for
the provider to reduce cost
- correct answer Prospective payment (PPS)-Medicare payment based on predetermined-fixed amount
Statements of earnings, financial positions, changes in financial position and retained earnings are
required to be submitted yearly by all
- correct answer Publicly owned healthcare organizations
Which of the following is an example of a capital expenditure
- correct answer A building with a useful like of 20 years
, What is the correct order of stages for accomplishing organizational change
- correct answer Identifying, planning, implementation, evaluation
Boards make better strategic decisions of they use information that is
- correct answer Focused on measurable outcomes of service quality and economic a validity
The central role of the health services organization's board includes all of the following
- correct answer Support in managing important service programs of departments
the first role of the governing body is to
- correct answer Set objectives and develop policy to guide the organization in ache ing its mission
Internal members of the healthcare organization's governing body
- correct answer Often include the CEO, medical director, and CFO
In assessing the advantage of using a focus group over a survey in evaluating a program, one could say
that focus groups:
- correct answer Are more useful in designing improvements to a program
From a marketing viewpoint, the development of standards of practice, clinical pathways, clinical
guidelines and protocols can all be viewed as efforts to deal with which unique aspect of delivering
services
- correct answer Heterogeneity
What purpose do market plans fulfill for the healthcare organization
- correct answer Provide specific objectives for utilization attainment the next fiscal year
The five functions of marketing are
- correct answer Identifying markets, promoting the organization, managing external relationship,
convincing patients to select the organization, attracting capable workers
Forecasting organizational need for human resources by focusing on specific position openings that are
likely to occur and using these for planning called
- correct answer Demand-pull approach