STRATEGIC MANAGEMENT CONCEPTS
AND CASES COMPETITIVENESS
GLOBALIZATION 14TH EDITION HITT
IRELAND HOSKISSON HARRISON TEST
BANK ALL CHAPTERS FINAL STUDY GUIDE
2026 SOLVED QUESTIONS FULLY CORRECT
⫸ the mission statement should include all except which of the
following
a. Directions
b. Premises
c. Values
d. Tactics
e. Purpose Answer: D
⫸ You have decided to go into business for yourself. On your loan
application, you state that you intend to open a flower shop in the
Village Center Mall. What does this statement on your loan application
represent?
a. A strategic goal
b. An operational plan
c. A mission statement
d. A strategic plan
e. A tactical plan Answer: C
,⫸ The ____ of West Point is "to educate, train, and inspire the Corps of
Cadets so that each graduate is a commissioned leader of character
committed to the values of Duty, Honor, Country and prepared for a
career of professional excellence and service to the Nation as an officer
in the United States Army."
a. operational goal
b. tactical plan
c. strategic plan
d. mission statement
e. strategic goal Answer: D
⫸ The ____ of Applebee's is to "weekly repeat guests through providing
surprisingly friendly hospitality, superior quality food, and world class
service and value."
a. operational goal
b. tactical plan
c. strategic plan
d. mission statement
e. operational plan Answer: D
⫸ According to the planning process described in the text, operational
plans flow directly from
a. strategic goals.
b. strategic plans.
,c. tactical plans.
d. the organization's purpose.
e. the organization culture. Answer: C
⫸ In what order should the following be developed?
a. Mission, operational, strategic, and tactical
b. Strategic, tactical, mission, and operational
c. Mission, tactical, strategic, and operational
d. Tactical, strategic, mission, and operational
e. Mission, strategic, tactical, and operational Answer: E
⫸ Goals serve four very important purposes. Each purpose is related
closely to one of the four functions of management. According to the
text, which of the four functions of management is NOT specifically
addressed by one of the purposes served by goals?
a. Planning
b. Organizing
c. Leading
d. Motivating
e. Controlling Answer: B
⫸ Goals can
a. provide guidance and direction.
b. improve planning.
, c. motivate employees.
d. provide measure and control.
e. All of these choices Answer: e
⫸ Goals are set by
a. department, level, and time.
b. distance, area, and group.
c. time, region, and level.
d. time frame, area, and level.
e. department, team, and group. Answer: d
⫸ Which of the following statements most correctly reflects the
relationship between goal setting and planning?
a. Goal setting enhances planning.
b. Planning facilitates goal setting.
c. The two processes are independent.
d. Each process enhances the other.
e. The two processes are the same thing. Answer: D
⫸ The ____ of the Helene Cody Foundation is to "to inspire youth to
volunteer, to better their communities and themselves."
a. tactical plan
b. mission statement
c. operational goal
AND CASES COMPETITIVENESS
GLOBALIZATION 14TH EDITION HITT
IRELAND HOSKISSON HARRISON TEST
BANK ALL CHAPTERS FINAL STUDY GUIDE
2026 SOLVED QUESTIONS FULLY CORRECT
⫸ the mission statement should include all except which of the
following
a. Directions
b. Premises
c. Values
d. Tactics
e. Purpose Answer: D
⫸ You have decided to go into business for yourself. On your loan
application, you state that you intend to open a flower shop in the
Village Center Mall. What does this statement on your loan application
represent?
a. A strategic goal
b. An operational plan
c. A mission statement
d. A strategic plan
e. A tactical plan Answer: C
,⫸ The ____ of West Point is "to educate, train, and inspire the Corps of
Cadets so that each graduate is a commissioned leader of character
committed to the values of Duty, Honor, Country and prepared for a
career of professional excellence and service to the Nation as an officer
in the United States Army."
a. operational goal
b. tactical plan
c. strategic plan
d. mission statement
e. strategic goal Answer: D
⫸ The ____ of Applebee's is to "weekly repeat guests through providing
surprisingly friendly hospitality, superior quality food, and world class
service and value."
a. operational goal
b. tactical plan
c. strategic plan
d. mission statement
e. operational plan Answer: D
⫸ According to the planning process described in the text, operational
plans flow directly from
a. strategic goals.
b. strategic plans.
,c. tactical plans.
d. the organization's purpose.
e. the organization culture. Answer: C
⫸ In what order should the following be developed?
a. Mission, operational, strategic, and tactical
b. Strategic, tactical, mission, and operational
c. Mission, tactical, strategic, and operational
d. Tactical, strategic, mission, and operational
e. Mission, strategic, tactical, and operational Answer: E
⫸ Goals serve four very important purposes. Each purpose is related
closely to one of the four functions of management. According to the
text, which of the four functions of management is NOT specifically
addressed by one of the purposes served by goals?
a. Planning
b. Organizing
c. Leading
d. Motivating
e. Controlling Answer: B
⫸ Goals can
a. provide guidance and direction.
b. improve planning.
, c. motivate employees.
d. provide measure and control.
e. All of these choices Answer: e
⫸ Goals are set by
a. department, level, and time.
b. distance, area, and group.
c. time, region, and level.
d. time frame, area, and level.
e. department, team, and group. Answer: d
⫸ Which of the following statements most correctly reflects the
relationship between goal setting and planning?
a. Goal setting enhances planning.
b. Planning facilitates goal setting.
c. The two processes are independent.
d. Each process enhances the other.
e. The two processes are the same thing. Answer: D
⫸ The ____ of the Helene Cody Foundation is to "to inspire youth to
volunteer, to better their communities and themselves."
a. tactical plan
b. mission statement
c. operational goal
