Exam UPDATED ACTUAL QUESTIONS
AND CORRECT ANSWERS
1. In which situation would an ESD strike potentially cause harm to the PC? - CORRECT
ANSWER when replacing a mechanical hard drive with an M.2 SSD
2. A person has started a new technical job. In which situation would ESD be an issue? -
CORRECT ANSWER when installing a processor
A technician is about to begin preventive maintenance on a company PC. In which situation
would ESD be an issue? - CORRECT ANSWER when replacing a motherboard
An instructor has given a student an assignment to assemble a PC. In which situation should
the student be aware that ESD is an issue? - CORRECT ANSWER when installing
RAM
5. What two motherboard components control the system boot operations? (Choose two.) -
CORRECT ANSWER BIOS chip
UEFI chip
A technician is upgrading an ATX motherboard with another ATX motherboard. Which
component might be affected by this and need to be upgraded and bought as an additional
purchase? - CORRECT ANSWER CPU
A customer has requested that a PC be built that will support eSATA. Which component
should be checked to be sure that this feature is supported? - CORRECT
ANSWER chipset
Which memory module used to hold instructions for booting a PC and loading the OS, but is
still used on adapters even though the memory contents cannot be changed? - CORRECT
ANSWER ROM
, 9. What is a characteristic of DDR SDRAM? - CORRECT ANSWER It transfers data
twice per clock cycle compared to once per clock cycle for SDRAM.
10. What are two safety hazards when dealing with laser printers? (Choose two.) -
CORRECT ANSWER high voltage
hot components
. Which component requires a technician to install screws externally through the PC case? -
CORRECT ANSWER power supply
A technician is installing an internal HDD. To which motherboard connector will the
technician connect the data cable? - CORRECT ANSWER SATA
When a PC is being assembled, what component is connected to the motherboard with a
SATA cable? - CORRECT ANSWER the optical drive
. A technician is troubleshooting a computer that is experiencing hardware failure detected by
the BIOS. What is one way this failure is indicated? - CORRECT ANSWER The
computer emits a pattern of beeps indicating the failing device.
Which three features can be configured in the BIOS settings to secure a computer? (Choose
three.) - CORRECT ANSWER passwords
drive encryption
TPM
What is the purpose of RAID adapters? - CORRECT ANSWER to connect multiple
storage devices for redundancy or speed
8. When a new motherboard is being installed, between which two components must thermal
compound be applied? (Choose two.) - CORRECT ANSWER CPU