BOLC PHASE 1 MODULE G STUDY GUIDE 2026
TESTED QUESTIONS ANSWERS
◉ Phases. Answer: Define, Measure, Analyze, Improve, and Control
◉ Step. Answer: Actions with Phases
◉ Modules. Answer: Tools used in Steps
◉ What makes a good Black Belt. Answer: Statistics knowledge,
Leadership, Coaching, High Analytical skills.
◉ Method that is like DMAIC and based on the scientific method.
Answer: Plan, Do, Check, Adjust (also known as PDCA)
◉ Method good for larger projects most often tackled by black belts..
Answer: DMAIC
◉ PDCA is a good improvement method from the _____ side of the
house.. Answer: PDCA is a good improvement method from the Lean
side of the house.
,◉ PDCA is good for ________ ________ problems.. Answer: PDCA is good
for the _smaller-sized problems.
◉ PDCA helps to ________ ________ a solution.. Answer: PDCA helps to
rapidly refine a solution.
◉ List Black Belt Hard Skills. Answer: DMAIC Methodology Expert,
Problem Solver, Statistical capability, graphics display skills, effective
communicator.
◉ List Black Belt Soft Skills. Answer: Natural Leader/ Influencer,
Change Agent, Team Facilitor, Team Collaborator, Effective
Communicator, Effective Presenter, Results Driven, Able to speak at
different levels.
◉ Steps to Develop Problem Solvers. Answer: Grow People ->
Develop Problem Solvers -> Solve Problems
◉ What is coaching.. Answer: Training or development to support a
learner to achieve a specific personal or professional goal.
◉ Why do we coach?. Answer: To get personal and professional
results.
, ◉ How do we coach?. Answer: By building relationships and use a
structure to build capability.
◉ What are three elements of coaching?. Answer: Trust,
Communication, and Respect.
◉ What is "Directive" approach to coaching?. Answer: Telling the
Green Belt what to do.
◉ What is the "Hands Off" approach to coaching?. Answer: The
Green Belt does not need a Black Belt.
◉ What is the "Coaching" approach to coaching?. Answer: The Black
Belt develops the Green Belt (how much to tell, how much to ask).
◉ What two qualities are most used between "coaching" and
"directing" a Green Belt?. Answer: Listening and Judgement.
◉ The Socractic Method is an excellent coaching technique to build
skills. True of False?. Answer: True
◉ What are three layers of Feedback Sandwich?. Answer: Positive
Statements, Constructive Statements, Positive Statements
TESTED QUESTIONS ANSWERS
◉ Phases. Answer: Define, Measure, Analyze, Improve, and Control
◉ Step. Answer: Actions with Phases
◉ Modules. Answer: Tools used in Steps
◉ What makes a good Black Belt. Answer: Statistics knowledge,
Leadership, Coaching, High Analytical skills.
◉ Method that is like DMAIC and based on the scientific method.
Answer: Plan, Do, Check, Adjust (also known as PDCA)
◉ Method good for larger projects most often tackled by black belts..
Answer: DMAIC
◉ PDCA is a good improvement method from the _____ side of the
house.. Answer: PDCA is a good improvement method from the Lean
side of the house.
,◉ PDCA is good for ________ ________ problems.. Answer: PDCA is good
for the _smaller-sized problems.
◉ PDCA helps to ________ ________ a solution.. Answer: PDCA helps to
rapidly refine a solution.
◉ List Black Belt Hard Skills. Answer: DMAIC Methodology Expert,
Problem Solver, Statistical capability, graphics display skills, effective
communicator.
◉ List Black Belt Soft Skills. Answer: Natural Leader/ Influencer,
Change Agent, Team Facilitor, Team Collaborator, Effective
Communicator, Effective Presenter, Results Driven, Able to speak at
different levels.
◉ Steps to Develop Problem Solvers. Answer: Grow People ->
Develop Problem Solvers -> Solve Problems
◉ What is coaching.. Answer: Training or development to support a
learner to achieve a specific personal or professional goal.
◉ Why do we coach?. Answer: To get personal and professional
results.
, ◉ How do we coach?. Answer: By building relationships and use a
structure to build capability.
◉ What are three elements of coaching?. Answer: Trust,
Communication, and Respect.
◉ What is "Directive" approach to coaching?. Answer: Telling the
Green Belt what to do.
◉ What is the "Hands Off" approach to coaching?. Answer: The
Green Belt does not need a Black Belt.
◉ What is the "Coaching" approach to coaching?. Answer: The Black
Belt develops the Green Belt (how much to tell, how much to ask).
◉ What two qualities are most used between "coaching" and
"directing" a Green Belt?. Answer: Listening and Judgement.
◉ The Socractic Method is an excellent coaching technique to build
skills. True of False?. Answer: True
◉ What are three layers of Feedback Sandwich?. Answer: Positive
Statements, Constructive Statements, Positive Statements
