Test Bank For
Managing Change in Organizations 2e Stefan Sveningsson, Nadja Sörgärde
Chapter 1: Introduction
1. What is NOT TRUE about the history of research on organizational change?
a. It dates back several decades.
b. The field has developed in a linear fashion, which explains why traditional ideas and
concepts dating from the first half of the 20th century are not relevant in contemporary
organizations anymore.
c. Organizational development (OD) was popular in the 60s and 70s but is still a key
dimension of many contemporary change models.
d. Approaches to change have become more and more sophisticated and inclusive, in
particular recognizing human side and the people in the organization.
Ans: B
2. Which of the following is NOT TRUE about n-step models of change?
a. They are recipes for change management.
b. They are often universal.
c. They take several situational contingencies into account.
d. They suggest that organizational change is implemented in a sequential manner.
Ans: C
3. What characterizes a prescriptive theory?
a. It is normative.
b. It is descriptive.
c. It does not give any advice.
d. It primarily aims to create understanding of a situation.
Ans: A
4. Which of the following approaches and theories specifically discusses diversity in
organizations, interpretations and politics?
,a. prescriptive theories
b. n-step models of change
c. the tool-based perspective
d. the process orientation
Ans: D
5. Which of the following dimensions is emphasized in the critical perspective of change?
a. critical tools for organizational success
b. methods critical to implement change
c. motives, struggles and interests
d. understandings and meanings
Ans: C
6. Which perspective focuses on answering how change can be implemented in the most
efficient way with a minimum of resistance?
a. descriptive theories
b. the critical perspective
c. the tool-based perspective
d. the process orientation
Ans: C
7. An interpretative approach to change specifically pays attention to what?
a. the understandings of the people involved
b. scrutinizing change management ideas
c. laying bare power motives in change processes
d. what models are most useful for the situation
Ans: A
8. Which of the following does NOT the theoretical concept ‘identity’ primarily refer to?
a. understandings of what makes a group distinct
b. how people view themselves as individuals
, c. understandings of ‘who i am’
d. individual norms
Ans: D
9. The cultural dimension of organizations can be related to which of the following
perspectives?
a. anthropological
b. contingent
c. episodic
d. critical
Ans: A
10. What does a focus on leadership in change processes primarily entails?
a. a strong focus on the exercise of power
b. an emphasis on the formal structuring of work roles
c. focusing on team work
d. an interest in processes of influence
Ans: D
11. Examples of successful organizational change in the business press can be very inspiring.
However, critical reflection is important in order to (mark the answer that is NOT true):
a. counter balance sometimes overoptimistic accounts of the need for and value of
organizational change
b. be able to fully focus on the managerial perspective of change
c. realize that in some situations, cherishing and strengthening the established business, and
thus not embarking upon radical change, could be a wise choice.
d. stimulate attention to various stakeholders’ viewpoints
Ans: B
Managing Change in Organizations 2e Stefan Sveningsson, Nadja Sörgärde
Chapter 1: Introduction
1. What is NOT TRUE about the history of research on organizational change?
a. It dates back several decades.
b. The field has developed in a linear fashion, which explains why traditional ideas and
concepts dating from the first half of the 20th century are not relevant in contemporary
organizations anymore.
c. Organizational development (OD) was popular in the 60s and 70s but is still a key
dimension of many contemporary change models.
d. Approaches to change have become more and more sophisticated and inclusive, in
particular recognizing human side and the people in the organization.
Ans: B
2. Which of the following is NOT TRUE about n-step models of change?
a. They are recipes for change management.
b. They are often universal.
c. They take several situational contingencies into account.
d. They suggest that organizational change is implemented in a sequential manner.
Ans: C
3. What characterizes a prescriptive theory?
a. It is normative.
b. It is descriptive.
c. It does not give any advice.
d. It primarily aims to create understanding of a situation.
Ans: A
4. Which of the following approaches and theories specifically discusses diversity in
organizations, interpretations and politics?
,a. prescriptive theories
b. n-step models of change
c. the tool-based perspective
d. the process orientation
Ans: D
5. Which of the following dimensions is emphasized in the critical perspective of change?
a. critical tools for organizational success
b. methods critical to implement change
c. motives, struggles and interests
d. understandings and meanings
Ans: C
6. Which perspective focuses on answering how change can be implemented in the most
efficient way with a minimum of resistance?
a. descriptive theories
b. the critical perspective
c. the tool-based perspective
d. the process orientation
Ans: C
7. An interpretative approach to change specifically pays attention to what?
a. the understandings of the people involved
b. scrutinizing change management ideas
c. laying bare power motives in change processes
d. what models are most useful for the situation
Ans: A
8. Which of the following does NOT the theoretical concept ‘identity’ primarily refer to?
a. understandings of what makes a group distinct
b. how people view themselves as individuals
, c. understandings of ‘who i am’
d. individual norms
Ans: D
9. The cultural dimension of organizations can be related to which of the following
perspectives?
a. anthropological
b. contingent
c. episodic
d. critical
Ans: A
10. What does a focus on leadership in change processes primarily entails?
a. a strong focus on the exercise of power
b. an emphasis on the formal structuring of work roles
c. focusing on team work
d. an interest in processes of influence
Ans: D
11. Examples of successful organizational change in the business press can be very inspiring.
However, critical reflection is important in order to (mark the answer that is NOT true):
a. counter balance sometimes overoptimistic accounts of the need for and value of
organizational change
b. be able to fully focus on the managerial perspective of change
c. realize that in some situations, cherishing and strengthening the established business, and
thus not embarking upon radical change, could be a wise choice.
d. stimulate attention to various stakeholders’ viewpoints
Ans: B
