1
STATE MORTUARY LAW Exam Actual
Exam 450 Questions and Correct Detailed
Answers (100% Verified Answers)
Graded A+
give two examples of illegal tying arrangements - ANSWER-if a funeral home refused services to a family
who purchased a casket or product from a third party vendor or charged a fee for handling inspecting of
delivering third party vendors. 1-must purchase casket from funeral home to obtain their business
2-forcing embalming when there will be direct cremation
Can a funeral home charge a fee for a funeral which is held off site such as at a local church or other
hall? - ANSWER-Yes this price should be separately listed on the GPL.
List the 3 situations for which the funeral home can charge for embalming. - ANSWER-1-state or local
law
2-prior permission to embalm
3-exigent circumstances such as not being able to get ahold of a family and have no reason to believe
that they do not want embalming.
List the 3 mandatory disclosures required on the statement of goods and services - ANSWER-1-listing of
legal & other requirements
2-embalming approval
3-marked up cash advances
If the funeral home prefers may they attach the casket price list to the GPL - ANSWER-Yes
Must the casket prices list be offered to the consumer for retention - ANSWER-No, the fd may request
for the family to return the casket price list after the caskets have been shown.
how long must prices lists be kept. - ANSWER-a one year period from when the price list was last
distributed.
A local florist sells flowers for $100 to consumers who enter her store. If the funeral home orders the
flowers instead of the family, the florist only charges $90. Can the funeral home charge $100 for this or
not? If so, are there any stipulations to this purchase? - ANSWER-Yes you can but you need to disclose
this on the statement of goods and services that you charge for the service of ordering the flowers even
,2
though the customer did not get charged more you did make money on it.
When must the funeral director give the GPL to the consumer - ANSWER-to anyone who asks in person
about the funeral goods funeral services or the prices of such goods or services, must be given to them
to keep and to any person who inquires about funeral arrangements including competitors, journalists,
representatives of business, religious societies, government agencies or consumer groups.
If a family calls to inquire about your prices must you the funeral director give the prices out over the
phone - ANSWER-YES
If i include the prices of every casket i offer on the GPL must i also make a casket price list - ANSWER-no
A family chooses direct cremation and does not wish to have embalming they do wish to have an
identification viewing. can you charge them other preparation of the remains for the ID viewing -
ANSWER-Yes you can charge for any service that you provide however if it is just for the id purposing
you may not want to.
Who must comply with the federal trade commission funeral rule - ANSWER-all funeral providers you
are a funeral provider if you sell or offer to sell both funeral goods and funeral services to the public
List the 16 prices which are required to be itemized on the GPL - ANSWER-1-basic services
2-embalming
3- other preparation of the body
4- services & facilities for viewing
,5- services & facilities for funeral
6- services & facilities for memorial service
7- services & equipment for graveside service
8- transfer of remains to funeral home
9-hearse
10- limosine
11- casket price range
12- outer burial container price & range
13-forwarding remains
14-receiving remains
15-direct cremations
16-immediate burial
Under which of the 16 itemized prices would the utility bills fall - ANSWER-basic services of the funeral
director and staff
at the brown and davis funeral home we offer transfer of remains to the funeral home at the following
prices, 75$ within the county in which the funeral home is located and 2$ per loaded mile outside of the
county is this legal? - ANSWER-yes you may charge a different fee within the county and outside the
county provided it is stated on the GPL
Brown and Davis funeral home uses an answering service for calls after 5 PM. must the answering
service give out price information? - ANSWER-no, they can take a message and the funeral director can
get back to the caller during normal business hours in a timely manner
Are there any services you can charge for even if the family does not want the service in order to get a
service the family does want? if so state which items can be required - ANSWER-the basic service fee of
the funeral director is the only fee on the gpl that may be made non declinable in other words the
funeral home can require a consumer to pay this charge as a condition of obtaining a funeral.
Can the funeral home offer a package price for the the arrangements that include the traditional funeral
expect the deceased will be cremated instead of buried? if so can they offer this package for less then
the price would be if the items were purchased seperately - ANSWER-Yes they can charge less for the
combination than the component parts. Package pricing must be offered in addition and not in lieu of.
when making arrangements with a family the funeral director makes the following statement " as you
, will note, the prices for all of our services are listed in the gpl, shte then points to the gpl on the corner
of the desk, if she does this prior to any discussion of funeral goods and services has she met the FTC
requirement. - ANSWER-No, you need to physically given the GPL to the customer for their retention
Can the funeral director complete the statement of goods and services after the family leaves the
funeral home provided the statement is given to the family at the visitation or funeral. - ANSWER-No, it
must be fully filled out so that the family has a list of all the prices at the conclusion of the
arrangements.
Brown and Davis funeral home does not offer limousines as part of their services. Must they include
limousine on the GPL. - ANSWER-no you only need to write in what applies to your funeral home each
funeral home makes their own GPL.
A family at your funeral home selects Funeral Package A. This package includes Basic services of FD and
staff, Embalming and other prep, 1 night Visitation and a funeral the next day, followed by Cremation.
When completing the Statement of Goods and Services, can you list only 1 price, that being the price for
the package? Explain when you can or why you can not. - ANSWER-Certainly you can list only 1 price on
the statement of a package arrangement, but you must list every item that is included in the package.
Must a GPL be given to the consumer of a Pre-Need Funeral Arrangement? - ANSWER-yes ,since the
funeral rule applies to pre-need arrangements as well as arrangements, the distribution of GPL should
be made to all pre-need customers
Paraphrase the embalming disclosure - ANSWER-Embalming is not required by law. However, some
services do require a body to be embalmed. If you choose not to pay for embalming, you may choose an
option that does not require embalming.
paraphrase and give an example of the cash advance disclosure - ANSWER-we charge you for our
services in obtaining, if you charge a service fee above the actual cost of the obituary
When must the casket price list be offered to the consumer - ANSWER-face to face discussion about
offering on teh CPL or the price of those offerings, given prior to the funeral director showing the casket
models to the consumer
List the parts of the intro of the outer burial container price list - ANSWER-the name of the fh, the words
outer burial container price list, the effective date of the outer burial container price list must be printed
at the top of the list
STATE MORTUARY LAW Exam Actual
Exam 450 Questions and Correct Detailed
Answers (100% Verified Answers)
Graded A+
give two examples of illegal tying arrangements - ANSWER-if a funeral home refused services to a family
who purchased a casket or product from a third party vendor or charged a fee for handling inspecting of
delivering third party vendors. 1-must purchase casket from funeral home to obtain their business
2-forcing embalming when there will be direct cremation
Can a funeral home charge a fee for a funeral which is held off site such as at a local church or other
hall? - ANSWER-Yes this price should be separately listed on the GPL.
List the 3 situations for which the funeral home can charge for embalming. - ANSWER-1-state or local
law
2-prior permission to embalm
3-exigent circumstances such as not being able to get ahold of a family and have no reason to believe
that they do not want embalming.
List the 3 mandatory disclosures required on the statement of goods and services - ANSWER-1-listing of
legal & other requirements
2-embalming approval
3-marked up cash advances
If the funeral home prefers may they attach the casket price list to the GPL - ANSWER-Yes
Must the casket prices list be offered to the consumer for retention - ANSWER-No, the fd may request
for the family to return the casket price list after the caskets have been shown.
how long must prices lists be kept. - ANSWER-a one year period from when the price list was last
distributed.
A local florist sells flowers for $100 to consumers who enter her store. If the funeral home orders the
flowers instead of the family, the florist only charges $90. Can the funeral home charge $100 for this or
not? If so, are there any stipulations to this purchase? - ANSWER-Yes you can but you need to disclose
this on the statement of goods and services that you charge for the service of ordering the flowers even
,2
though the customer did not get charged more you did make money on it.
When must the funeral director give the GPL to the consumer - ANSWER-to anyone who asks in person
about the funeral goods funeral services or the prices of such goods or services, must be given to them
to keep and to any person who inquires about funeral arrangements including competitors, journalists,
representatives of business, religious societies, government agencies or consumer groups.
If a family calls to inquire about your prices must you the funeral director give the prices out over the
phone - ANSWER-YES
If i include the prices of every casket i offer on the GPL must i also make a casket price list - ANSWER-no
A family chooses direct cremation and does not wish to have embalming they do wish to have an
identification viewing. can you charge them other preparation of the remains for the ID viewing -
ANSWER-Yes you can charge for any service that you provide however if it is just for the id purposing
you may not want to.
Who must comply with the federal trade commission funeral rule - ANSWER-all funeral providers you
are a funeral provider if you sell or offer to sell both funeral goods and funeral services to the public
List the 16 prices which are required to be itemized on the GPL - ANSWER-1-basic services
2-embalming
3- other preparation of the body
4- services & facilities for viewing
,5- services & facilities for funeral
6- services & facilities for memorial service
7- services & equipment for graveside service
8- transfer of remains to funeral home
9-hearse
10- limosine
11- casket price range
12- outer burial container price & range
13-forwarding remains
14-receiving remains
15-direct cremations
16-immediate burial
Under which of the 16 itemized prices would the utility bills fall - ANSWER-basic services of the funeral
director and staff
at the brown and davis funeral home we offer transfer of remains to the funeral home at the following
prices, 75$ within the county in which the funeral home is located and 2$ per loaded mile outside of the
county is this legal? - ANSWER-yes you may charge a different fee within the county and outside the
county provided it is stated on the GPL
Brown and Davis funeral home uses an answering service for calls after 5 PM. must the answering
service give out price information? - ANSWER-no, they can take a message and the funeral director can
get back to the caller during normal business hours in a timely manner
Are there any services you can charge for even if the family does not want the service in order to get a
service the family does want? if so state which items can be required - ANSWER-the basic service fee of
the funeral director is the only fee on the gpl that may be made non declinable in other words the
funeral home can require a consumer to pay this charge as a condition of obtaining a funeral.
Can the funeral home offer a package price for the the arrangements that include the traditional funeral
expect the deceased will be cremated instead of buried? if so can they offer this package for less then
the price would be if the items were purchased seperately - ANSWER-Yes they can charge less for the
combination than the component parts. Package pricing must be offered in addition and not in lieu of.
when making arrangements with a family the funeral director makes the following statement " as you
, will note, the prices for all of our services are listed in the gpl, shte then points to the gpl on the corner
of the desk, if she does this prior to any discussion of funeral goods and services has she met the FTC
requirement. - ANSWER-No, you need to physically given the GPL to the customer for their retention
Can the funeral director complete the statement of goods and services after the family leaves the
funeral home provided the statement is given to the family at the visitation or funeral. - ANSWER-No, it
must be fully filled out so that the family has a list of all the prices at the conclusion of the
arrangements.
Brown and Davis funeral home does not offer limousines as part of their services. Must they include
limousine on the GPL. - ANSWER-no you only need to write in what applies to your funeral home each
funeral home makes their own GPL.
A family at your funeral home selects Funeral Package A. This package includes Basic services of FD and
staff, Embalming and other prep, 1 night Visitation and a funeral the next day, followed by Cremation.
When completing the Statement of Goods and Services, can you list only 1 price, that being the price for
the package? Explain when you can or why you can not. - ANSWER-Certainly you can list only 1 price on
the statement of a package arrangement, but you must list every item that is included in the package.
Must a GPL be given to the consumer of a Pre-Need Funeral Arrangement? - ANSWER-yes ,since the
funeral rule applies to pre-need arrangements as well as arrangements, the distribution of GPL should
be made to all pre-need customers
Paraphrase the embalming disclosure - ANSWER-Embalming is not required by law. However, some
services do require a body to be embalmed. If you choose not to pay for embalming, you may choose an
option that does not require embalming.
paraphrase and give an example of the cash advance disclosure - ANSWER-we charge you for our
services in obtaining, if you charge a service fee above the actual cost of the obituary
When must the casket price list be offered to the consumer - ANSWER-face to face discussion about
offering on teh CPL or the price of those offerings, given prior to the funeral director showing the casket
models to the consumer
List the parts of the intro of the outer burial container price list - ANSWER-the name of the fh, the words
outer burial container price list, the effective date of the outer burial container price list must be printed
at the top of the list
