IHOP SOP FOH STUDY GUIDE SCRIPT 2026
UPDATED QUESTIONS WITH DETAILED
ANSWERS GRADED A+
⩥ What does FIFO stand for? Answer: First In First Out
⩥ Dry goods should be stored within what temperature range? Answer:
50ﾟ-70ﾟ
⩥ Upon delivery, frozen foods must be: Answer: Solid to the touch
⩥ Cardboard boxes should always be: Answer: Broken down before
being thrown in the dumpster
⩥ How often should the inside of trash containers be washed? Answer:
Everyday
⩥ When is it acceptable to keep the back door propped open? Answer:
Never
⩥ When should trash disposal occur? Answer: ONLY during daylight
hours
, ⩥ If a guest complains that their soda tastes "flat," the issue is most
likely: Answer: Low CO2 supply at the soda machine
⩥ Where should the ice scoop never be stored? Answer: Out of the ice in
a clean, sanitized holder or container
⩥ What 2 areas should be checked for cleanliness on the milk machine
before it is filled? Answer: 1) Pinch Point
2) Dispensing Arm
⩥ Washing full loads in the dishwasher helps to conserve what 3 items?
Answer: 1) Water
2) Cleaning Agent
3) Electricity
⩥ What can happen when racks or cylinders in the dishwasher are
packed too tightly? Answer: Dishes and silverware may not get properly
cleaned and sanitized
⩥ What is the first step in washing dishes? Answer: 1) Scrape & pre-
rinse
⩥ What are the steps to clean the BOH floors? Answer: 1) Sweep
2) Mop with detergent solution
UPDATED QUESTIONS WITH DETAILED
ANSWERS GRADED A+
⩥ What does FIFO stand for? Answer: First In First Out
⩥ Dry goods should be stored within what temperature range? Answer:
50ﾟ-70ﾟ
⩥ Upon delivery, frozen foods must be: Answer: Solid to the touch
⩥ Cardboard boxes should always be: Answer: Broken down before
being thrown in the dumpster
⩥ How often should the inside of trash containers be washed? Answer:
Everyday
⩥ When is it acceptable to keep the back door propped open? Answer:
Never
⩥ When should trash disposal occur? Answer: ONLY during daylight
hours
, ⩥ If a guest complains that their soda tastes "flat," the issue is most
likely: Answer: Low CO2 supply at the soda machine
⩥ Where should the ice scoop never be stored? Answer: Out of the ice in
a clean, sanitized holder or container
⩥ What 2 areas should be checked for cleanliness on the milk machine
before it is filled? Answer: 1) Pinch Point
2) Dispensing Arm
⩥ Washing full loads in the dishwasher helps to conserve what 3 items?
Answer: 1) Water
2) Cleaning Agent
3) Electricity
⩥ What can happen when racks or cylinders in the dishwasher are
packed too tightly? Answer: Dishes and silverware may not get properly
cleaned and sanitized
⩥ What is the first step in washing dishes? Answer: 1) Scrape & pre-
rinse
⩥ What are the steps to clean the BOH floors? Answer: 1) Sweep
2) Mop with detergent solution
