FACHE Credential | 200 Complete Questions & Verified
Answers | Latest Version
DOMAIN 1: LEADERSHIP & GOVERNANCE (Questions 1-40)
Q1: A new CEO takes over a community hospital with a history of strained medical staff
relations and declining quality metrics. The Board expects a rapid cultural turnaround.
According to transformational leadership theory and ACHE best practices, what should
be the CEO's first major action?
A. Immediately replace the Chief Medical Officer to signal change.
B. Conduct a series of listening sessions with physicians, nurses, and staff to
understand concerns and co-create a shared vision. [CORRECT]
C. Present a detailed 5-year strategic plan to the Board within 30 days.
D. Mandate all department heads to implement a new quality reporting tool.
Correct Answer: B
Rationale: B is correct. [CORRECT] Transformational Leadership & Change
Management: Transformational leaders inspire change by building trust and engaging
stakeholders (Bass & Riggio, 2006). A leader entering a difficult culture must first
diagnose the current state through engagement before prescribing solutions. This
aligns with Kotter's Step 1 (Create Urgency) and Step 2 (Form Coalition)—understanding
stakeholder concerns is prerequisite to coalition-building. Co-creation ensures
subsequent plans address real concerns and builds psychological ownership (ACHE
,Ethical Policy Statement on Stewardship). Why others are wrong: (A) Is a punitive,
top-down action that would likely worsen relations and trigger passive-aggressive
resistance (Kotter, 1996). (C) Developing a plan without stakeholder input leads to
implementation failure—studies show 70% of strategic plans fail due to lack of buy-in
(Kaplan & Norton). (D) Is a tactical mandate that addresses symptoms, not the
underlying cultural dysfunction requiring relational repair.
Q2: A hospital Board is considering adopting a for-profit subsidiary for its ambulatory
surgery centers to access capital markets. Under IRS rules for 501(c)(3) organizations,
what is the primary compliance concern?
A. The subsidiary must pay taxes on its profits.
B. The arrangement must not result in private inurement or excess benefit to insiders,
and must further the charitable mission. [CORRECT]
C. The Board must resign and be replaced by for-profit directors.
D. The hospital must convert its entire operation to for-profit status.
Correct Answer: B
Rationale: B is correct. [CORRECT] IRS Tax-Exempt Compliance: IRC §501(c)(3) and IRS
Revenue Ruling 98-15 permit whole-hospital joint ventures and for-profit subsidiaries if:
(1) Charitable purposes are protected, (2) No private inurement (insiders benefit), (3) No
excess benefit transactions (IRC §4958), (4) Arm's length negotiations, (5) Community
benefit maintained. The primary concern is safeguarding tax-exempt status through
proper governance structure and fair market value transactions. Why others are wrong:
(A) While true (subsidiary pays taxes), this is a feature, not a compliance concern. (C)
,Board restructuring not required; conflict-of-interest management suffices. (D) Partial
conversion permitted; whole hospital conversion not required.
Q3: During a Board meeting, a trustee who is also a local real estate developer proposes
the hospital lease property from his company. What is the proper governance response?
A. Accept the proposal if the rent is below market rate.
B. Disclose the conflict, require the trustee to recuse himself from discussion/vote, and
obtain independent fair market valuation. [CORRECT]
C. Reject all proposals from Board members to avoid any appearance of conflict.
D. Allow the trustee to vote since he disclosed the relationship.
Correct Answer: B
Rationale: B is correct. [CORRECT] Fiduciary Duty & Conflict Management: Duty of
Loyalty requires undivided allegiance to organization. Sarbanes-Oxley principles and
ACHE Ethical Policy Statement on Conflict of Interest mandate: (1) Full disclosure, (2)
Recusal from discussion/vote, (3) Independent valuation (fair market value), (4)
Documented rationale for decision. Why others are wrong: (A) Below-market rate could
be private benefit jeopardizing tax exemption; fair market value required. (C) ** blanket
rejection** deprives organization of potentially advantageous transactions; proper
management preferred. (D) Voting by interested director violates duty of loyalty and IRS
intermediate sanctions rules.
Q4 (Multiple Select): Which of the following are characteristics of High Reliability
Organizations (HROs) in healthcare? Select all that apply.
A. Preoccupation with failure (constant vigilance for small errors). [CORRECT]
, B. Reluctance to simplify interpretations (understanding complexity). [CORRECT]
C. Sensitivity to operations (frontline awareness). [CORRECT]
D. Commitment to hierarchical decision-making only.
E. Deference to expertise (knowledge-based authority, not rank). [CORRECT]
Correct Answer: A, B, C, E
Rationale: A, B, C, and E are correct. [CORRECT] HRO Principles (Weick & Sutcliffe): Five
principles of HROs: (1) Preoccupation with failure (near-miss reporting), (2) Reluctance
to simplify (resist oversimplification), (3) Sensitivity to operations (situational
awareness), (4) Commitment to resilience (recover from errors), (5) Deference to
expertise (expertise over hierarchy). These create mindful organizing that prevents
catastrophic failures. Why D is wrong: HROs decentralize decision-making to expertise;
hierarchical-only decision-making contradicts deference to expertise and sensitivity to
operations.
Q5: A health system CEO is evaluating whether to centralize supply chain management
across five hospitals or maintain decentralized purchasing. According to organizational
design theory, what is the primary strategic consideration?
A. The CEO's personal management style.
B. The balance between economies of scale (centralization) and local responsiveness
(decentralization). [CORRECT]
C. Which structure requires fewer executives.
D. The physical distance between hospitals.