QUESTIONS WITH CORRECT ANSWERS.
When retrieving a patient's health history which section of the EMR should the office assistant
look in? correct answers Demographics
While in putting a patient's medical record the monitor goes black the medical office assistant
notices that the modem is still on. which of the following should the assistant check first? correct
answers Connections
Which of the following mail classifications is the most cost efficient for sending an office
newsletter to patients and associates correct answers Standard
Which of the following software auto mates many of the administrative and financial tasks in a
medical office correct answers Practice management
The medical office has just switched over to a tablet-based EMR which of the following are
appropriate uses of these devices? (select the two correct answers) correct answers Storing
tablets in a locked cabinet routinely requiring changing user specific passwords on a set schedule
The transfer of information such as patient eligibility payment remittance claims claims status
authorizations and referrals are addressed under the HIPAA administrative simplification and
compliance act as electronic correct answers Data interchange
Which of the following is an inappropriate complimentary closing for a business letter correct
answers Wishing you the best
Which of the following are typically included in an advance directive (select the three correct
answers) correct answers A) do not resuscitate (DNR) orders
B) living wills
C) Health care proxies
Completion of this task the medical office assistant alerts the doctor that the patient is ready for
the procedure this scenario is an example of correct answers Informed consent
The medical office assistant is helping a patient who has arrived accidentally on a day when no
clinicians are in the clinic the patient is asking for a refill of her prescription the medical office
assistant is familiar with the patient and knows she receives the same medication each visit the
medical office assistant should correct answers Apologize politely decline the patient's request
and offer to reschedule the visit
A patient falls unconscious while sitting in the office waiting room which of the following
should the medical office assistant do regarding consent to treat correct answers Treat based an
implied consent