TEEX Exam Questions with Correct Answers 100% Verified By Experts| Latest Update
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Teletypewriter (TTY) is a device that is used with a __________________ to communicate with
persons with hearing disabilities or speech disabilities. Telephone
To communicate by TTY, TTY equipment is needed for __________________ both parties
When a standard TTY is used, both parties involved in the conversation must take turns sending
and receiving because communication can only occur in one direction at a time
of the ADA requires that telephone emergency service systems be compatible with all codes
used for TTY communications. Title II
Receives characters in ALL CAPITAL LETTERS and transmits Thermal Printer
Holds the handset, the audio to the right, and the speaker to the left Acoustic Coupler
Keyboard conversation, dialing and shortcut components function from the keyboard
Moves cursor one space forward Space Bar
Usually lighted upper-case letters will appear on the display Message Display
The American with Disabilities Act (ADA) requires that all PSAPs provide __________________
and __________________ access to their services for people with disabilities who use TTYs
direct; equal
means that PSAPs must directly receive TTY calls without relying on an outside relay service or
third-party services Direct Access
,Access must be equal in terms of __________________. Select all that apply Response Time,
response quality,
hours of operation;
all other features offered (ANI, ALI, and automatic call distribution)
Direct and equal access must be provided to all emergency services, including
__________________. Select all that apply Police,
fire,
ambulance,
emergency poison control information;
other available emergency services
Primary and secondary PSAPs have __________________ responsibilities under the ADA the
same
Multiple call-taking positions share one TTY or TTY-compatible equipment within PSAP is a non-
compliance with Equal access
Why is each call-taking position required to have its own TTY equipment? Select all that apply
Call takers with their own equipment can handle TTY calls as efficiently and effectively as
voice calls;
Each call taker must have his or her own TTY equipment to be able to query every silent, open
line as a potential TTY call;
Call takers that have only one TTY have significant difficulties handling TTY calls as quickly as
voice calls;
Sharing a TTY among several call takers may result in undue delay in obtaining the TTY and
connecting it to the answering position
, Transferring a TTY call from a non-TTY capable answering position to a TTY-dedicated position
may result in the call being disconnected,
undue delay;
loss of ANI and ALI information
The best way to TTY test is to implement an __________________ testing program that should
be __________________ and should cover each call taker and each position internal;
unannounced
There are two types of test calls:
Calls in which the caller introduces the call by transmitting TTY tones
__________________ Silent, open-line calls - no tones
In conventional radio system, each user group is __________________ assigned a fixed
frequency or a set of frequencies permanently
Trunked radio systems typically allocate __________________ or more talk groups (logical
channels) to a particular radio frequency channel 20
All of the following are advantages to a trunked radio system EXCEPT The most basic radio
communications system
Portable radios usually contain __________________. Select all that apply. (NOT) An
external power supply.
Which of the following components typically distinguishes a mobile radio from a portable
radio? Power supply unit
From the following radio systems, select one that has the most powerful transmitters and the
most sensitive receivers Based/Fixed Station
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Teletypewriter (TTY) is a device that is used with a __________________ to communicate with
persons with hearing disabilities or speech disabilities. Telephone
To communicate by TTY, TTY equipment is needed for __________________ both parties
When a standard TTY is used, both parties involved in the conversation must take turns sending
and receiving because communication can only occur in one direction at a time
of the ADA requires that telephone emergency service systems be compatible with all codes
used for TTY communications. Title II
Receives characters in ALL CAPITAL LETTERS and transmits Thermal Printer
Holds the handset, the audio to the right, and the speaker to the left Acoustic Coupler
Keyboard conversation, dialing and shortcut components function from the keyboard
Moves cursor one space forward Space Bar
Usually lighted upper-case letters will appear on the display Message Display
The American with Disabilities Act (ADA) requires that all PSAPs provide __________________
and __________________ access to their services for people with disabilities who use TTYs
direct; equal
means that PSAPs must directly receive TTY calls without relying on an outside relay service or
third-party services Direct Access
,Access must be equal in terms of __________________. Select all that apply Response Time,
response quality,
hours of operation;
all other features offered (ANI, ALI, and automatic call distribution)
Direct and equal access must be provided to all emergency services, including
__________________. Select all that apply Police,
fire,
ambulance,
emergency poison control information;
other available emergency services
Primary and secondary PSAPs have __________________ responsibilities under the ADA the
same
Multiple call-taking positions share one TTY or TTY-compatible equipment within PSAP is a non-
compliance with Equal access
Why is each call-taking position required to have its own TTY equipment? Select all that apply
Call takers with their own equipment can handle TTY calls as efficiently and effectively as
voice calls;
Each call taker must have his or her own TTY equipment to be able to query every silent, open
line as a potential TTY call;
Call takers that have only one TTY have significant difficulties handling TTY calls as quickly as
voice calls;
Sharing a TTY among several call takers may result in undue delay in obtaining the TTY and
connecting it to the answering position
, Transferring a TTY call from a non-TTY capable answering position to a TTY-dedicated position
may result in the call being disconnected,
undue delay;
loss of ANI and ALI information
The best way to TTY test is to implement an __________________ testing program that should
be __________________ and should cover each call taker and each position internal;
unannounced
There are two types of test calls:
Calls in which the caller introduces the call by transmitting TTY tones
__________________ Silent, open-line calls - no tones
In conventional radio system, each user group is __________________ assigned a fixed
frequency or a set of frequencies permanently
Trunked radio systems typically allocate __________________ or more talk groups (logical
channels) to a particular radio frequency channel 20
All of the following are advantages to a trunked radio system EXCEPT The most basic radio
communications system
Portable radios usually contain __________________. Select all that apply. (NOT) An
external power supply.
Which of the following components typically distinguishes a mobile radio from a portable
radio? Power supply unit
From the following radio systems, select one that has the most powerful transmitters and the
most sensitive receivers Based/Fixed Station
