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WGU C215 OPERATION MANAGEMENT
LATEST OA EXAM 2026 /WGU C215 OBJECTIVE
ASSESSMENT REAL EXAM 250+ QUESTIONS
AND
DETAILED ANSWERS|ALREADY GRADED A+
Why is it beneficial for an organization to designate employees
to communicate alternative ways to complete a job in a methods
analysis? - ANSWER- They may have suggestions for
improving the operation
Which design work system minimizes repetitiveness in tasks by
assigning employees the role of planning and scheduling? -
ANSWER- job enrichment
Which work system acknowledges the benefits of employee
proficiency? - ANSWER- labor specialization
Which term means to schedule a job that starts immediately,
regardless of the due date? - ANSWER- forward scheduling
forward scheduling - ANSWER- schedule that determines the
earliest possible completion date for a job
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backward scheduling - ANSWER- -starts with the due date for
an order and works backward to determine the start date for
each activity.
-scheduling method that determines when the job must be
started to be done on the due date
finite loading - ANSWER- scheduling that loads work
centers up to a predetermined amount of capacity infinite
loading - ANSWER- scheduling that calculates the capacity
needed at work centers in the time period needed without
regard to the capacity available to do the work
What are the 3 basic elements of a JIT system? - ANSWER- 1.
TQM
2. JIT Manufacturing
3. Respect for People
What is the third basic element in the just-in-time (JIT) system if
the first element is total quality management (TQM) and the
second is JIT manufacturing? - ANSWER- Respect for People
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How do just-in-time (JIT) and lean systems add value? -
ANSWER- By reducing waste
Which concept takes a total system approach to creating an
efficient operation and combines concepts such as just-in-time
(JIT), total quality management (TQM), and continuous
improvement? - ANSWER- Lean systems
CRM (Customer Relationship Management) - ANSWER-
software solutions that enable the firm to collect
customerspecific data
Lean systems - ANSWER- a concept that takes a total system
approach to creating efficient operations
Enterprise Resource Planning (ERP) - ANSWER- large,
sophisticated software systems used for identifying and planning
the enterprise-wide resources needed to coordinate all activities
involved in producing and delivering products
Why is kanban significant to the "pull" system? - ANSWER- It
specifies the exact quantity of a product that needs to be
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produced kanban card - ANSWER- A card that specifies the
exact quantity of product that needs to be produced.
What are two product system differences between the push and
pull processes? - ANSWER- 1. push moves the product forward
in anticipation for demand
2. pull eliminates excessive inventory
Push system - ANSWER- Products are pushed through and
stored in anticipation of demand.
Pull system - ANSWER- Products are produced upon requests
based on actual demand.
Which function does marketing play in a just-in-time (JIT)
organization? - ANSWER- JIT marketing focuses on customer
driven quality
How does a just in time (JIT) system influence all functional
areas within a company? - ANSWER- 1. companies are able to
reduce waste
2. companies enhance workers ability to perform
WGU C215 OPERATION MANAGEMENT
LATEST OA EXAM 2026 /WGU C215 OBJECTIVE
ASSESSMENT REAL EXAM 250+ QUESTIONS
AND
DETAILED ANSWERS|ALREADY GRADED A+
Why is it beneficial for an organization to designate employees
to communicate alternative ways to complete a job in a methods
analysis? - ANSWER- They may have suggestions for
improving the operation
Which design work system minimizes repetitiveness in tasks by
assigning employees the role of planning and scheduling? -
ANSWER- job enrichment
Which work system acknowledges the benefits of employee
proficiency? - ANSWER- labor specialization
Which term means to schedule a job that starts immediately,
regardless of the due date? - ANSWER- forward scheduling
forward scheduling - ANSWER- schedule that determines the
earliest possible completion date for a job
,2 | Page
backward scheduling - ANSWER- -starts with the due date for
an order and works backward to determine the start date for
each activity.
-scheduling method that determines when the job must be
started to be done on the due date
finite loading - ANSWER- scheduling that loads work
centers up to a predetermined amount of capacity infinite
loading - ANSWER- scheduling that calculates the capacity
needed at work centers in the time period needed without
regard to the capacity available to do the work
What are the 3 basic elements of a JIT system? - ANSWER- 1.
TQM
2. JIT Manufacturing
3. Respect for People
What is the third basic element in the just-in-time (JIT) system if
the first element is total quality management (TQM) and the
second is JIT manufacturing? - ANSWER- Respect for People
,3 | Page
How do just-in-time (JIT) and lean systems add value? -
ANSWER- By reducing waste
Which concept takes a total system approach to creating an
efficient operation and combines concepts such as just-in-time
(JIT), total quality management (TQM), and continuous
improvement? - ANSWER- Lean systems
CRM (Customer Relationship Management) - ANSWER-
software solutions that enable the firm to collect
customerspecific data
Lean systems - ANSWER- a concept that takes a total system
approach to creating efficient operations
Enterprise Resource Planning (ERP) - ANSWER- large,
sophisticated software systems used for identifying and planning
the enterprise-wide resources needed to coordinate all activities
involved in producing and delivering products
Why is kanban significant to the "pull" system? - ANSWER- It
specifies the exact quantity of a product that needs to be
, 4 | Page
produced kanban card - ANSWER- A card that specifies the
exact quantity of product that needs to be produced.
What are two product system differences between the push and
pull processes? - ANSWER- 1. push moves the product forward
in anticipation for demand
2. pull eliminates excessive inventory
Push system - ANSWER- Products are pushed through and
stored in anticipation of demand.
Pull system - ANSWER- Products are produced upon requests
based on actual demand.
Which function does marketing play in a just-in-time (JIT)
organization? - ANSWER- JIT marketing focuses on customer
driven quality
How does a just in time (JIT) system influence all functional
areas within a company? - ANSWER- 1. companies are able to
reduce waste
2. companies enhance workers ability to perform
