MGT 420 – TOPIC 1 QUIZ
1. The process of arousing enthusiasm and inspiring efforts to achieve goals is called
a. Engaging
b. Encouraging
c. Promoting
d. Motivating
e. Leading
2. Which of the following is NOT an organizational trend and transition relevant to
the study of management>
a. Demise of “command-and-control”
b. Renewed belief in human capital
c. Importance of networking
d. Emphasis on teamwork
e. Old workforce expectations
3. Which of the following is NOT an example of a functional manager?
a. Accounting manager
b. Marketing manager
c. Sales manager
d. Plant manager
d. Production supervisor
4. Which of the following is NOT defining characteristics of Weber’s
bureaucratic organization?
a. Formal rules and procedures
b. Flexible hierarchy of authority
c. Clear division of labor
d. Impersonality
, e. Careers based on merit
5. If Joanna’s manager wants to use her understanding of Maslow’s Theory of Human
Needs to motivate Joana’s behavior, which of the following is critical for the manager
to remember?
a. The progression principle, which states that all needs are activated at one time.
b. None of these statements is true.
c. The progression principle, which states that a need at any level is only
activated when the next-lower-level need is satisfied.
d. The Hawthorne effect principle, which describes the need for attention.
e. The deficit principle, which states that satisfied needs remain motivators.
6. Learning organizations are characterized by which of the following core ingredients?
a. Systems thinking.
b. Personal mastery.
c. Mental models.
d. All of these are correct.
e. Shared visions.
7. The increase in teamwork today is a result of all of the following EXCEPT:
a. Leadership valued by all members
b. Management’s dislike for individual contributors.
c. Commitment to people as valuable human assets
d. Diversity in the workplace
e. Work that is increasingly focused on peer contributions.
8. Rather than assuming that there is one “best” or universal way to manage people in
organizations, which of the following should organizational behavior researchers use
to try to identify how different situations can be best understood and handled?
a. A laboratory study
b. A traditional method
c. Emotional intelligence
d. Industrial
engineering e.
Contingency thinking
1. The process of arousing enthusiasm and inspiring efforts to achieve goals is called
a. Engaging
b. Encouraging
c. Promoting
d. Motivating
e. Leading
2. Which of the following is NOT an organizational trend and transition relevant to
the study of management>
a. Demise of “command-and-control”
b. Renewed belief in human capital
c. Importance of networking
d. Emphasis on teamwork
e. Old workforce expectations
3. Which of the following is NOT an example of a functional manager?
a. Accounting manager
b. Marketing manager
c. Sales manager
d. Plant manager
d. Production supervisor
4. Which of the following is NOT defining characteristics of Weber’s
bureaucratic organization?
a. Formal rules and procedures
b. Flexible hierarchy of authority
c. Clear division of labor
d. Impersonality
, e. Careers based on merit
5. If Joanna’s manager wants to use her understanding of Maslow’s Theory of Human
Needs to motivate Joana’s behavior, which of the following is critical for the manager
to remember?
a. The progression principle, which states that all needs are activated at one time.
b. None of these statements is true.
c. The progression principle, which states that a need at any level is only
activated when the next-lower-level need is satisfied.
d. The Hawthorne effect principle, which describes the need for attention.
e. The deficit principle, which states that satisfied needs remain motivators.
6. Learning organizations are characterized by which of the following core ingredients?
a. Systems thinking.
b. Personal mastery.
c. Mental models.
d. All of these are correct.
e. Shared visions.
7. The increase in teamwork today is a result of all of the following EXCEPT:
a. Leadership valued by all members
b. Management’s dislike for individual contributors.
c. Commitment to people as valuable human assets
d. Diversity in the workplace
e. Work that is increasingly focused on peer contributions.
8. Rather than assuming that there is one “best” or universal way to manage people in
organizations, which of the following should organizational behavior researchers use
to try to identify how different situations can be best understood and handled?
a. A laboratory study
b. A traditional method
c. Emotional intelligence
d. Industrial
engineering e.
Contingency thinking
