PUBLIX PRODUCE MANAGEMENT TEST PRACTICE QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE 2026

PUBLIX PRODUCE MANAGEMENT TEST PRACTICE QUESTIONS WITH CORRECT ANSWERS LATEST UPDATE 2026 Customer Value - Answers Always looks to add value to the role you plan, carefully order, and handle products to prevent out of stock, as well as to ensure product quality What is the 5s Process? - Answers The way to keep inventory organized creates organization clean/visual support for the workplace What are the steps to the 5s Process? - Answers 1) Sort and Remove 2) Shine ("grade) 3) Set locations and visual cues (merchandise) 4) Standardize 5) Sustain What is Step 5 in the 5s process? - Answers Follow up and ensure organization What is Step 3 in the 5s process? - Answers Set locations and visual cues: Setting locations for base inventory items creating signage to maintain correct location What is Step 4 in the 5s process? - Answers Standardize: Integrating set locations Order, stocking, rotating, and receiving Determining necessary amounts needed to maintain inventory What is Step 2 in the 5s process? - Answers Shine: Use opportunity to clean the workspace How can product quality be maintained? - Answers Apply date stickers Discard expired items Follow rotation practices Maintain proper temperatures Remove items in danger zone for over 4 hours Know shelf lives of products Product Quality - Answers Great tasting Safe to eat Fresh Exceeds customers' expectations ROSCO - Answers (R)etail (O)peration (S)core (C)ard (O)verview YTD - Answers Year to Date (Found on PnL) WTD - Answers Week to Date (Found on PnL) GL - Answers General Liability CQA - Answers Corporate Quality Assurance DSD - Answers Direct Store Delivery Steps to Shoplifting Detainment - Answers 1) Approach 2) Selection 3) Concealment 4) Maintain 100% continuous observation of customer 5) Suspect must pass all points of purchase and failure to pay 6) Detention Publix's Founding Facts: Who/where/when was Publix founded? - Answers Publix was funded in 1930 in Winter Haven, Florida, by George W. Jenkins. Publix's Founding Facts: We are the largest _________ _________ organization in ___________. - Answers We are the largest employee-owned grocery chain in the US. Publix's Founding Facts: We are one of the ____________ largest volume supermarket chains in ____________. - Answers We are one of the 10 largest-volume supermarket chains in the US. What are the requirements for Daily Workflow Organization? - Answers Physical layout Work flow Speed What information is considered confidential? - Answers Work schedules Break schedules Phone numbers How do you control a grease fire? Where are the tools located? - Answers Activate fixed fire suppression system (ANSUL) Located above most stoves and all deli fryers What are the colors for email priority? - Answers Blue = urgent Red = critical Yellow = important None = Day to date; informal What are SKUs and what do they do? - Answers Seven digit numbers that Publix assigns to every product that the store carries Track item movement history, order product, order shelf tags What does GTIN stand for? - Answers Global Trade Identification Numbers What does Fresh Production and Replenishment (FPR) do? - Answers System that helps maintain Produce's quantity on hand (QOH) and prints labels for products What are the strategic tasks for a fresh department? - Answers Service Quality Products Dynamically sell PERFORM stands for - Answers (P)eople (E)quipment (R)eporting (F)inancial (O)perational (R)ollout (M)arketing PROFIT stands for - Answers (P)eople (R)eaching (O)ur (F)uture, (I)nvesting (T)ogether FOCUS stands for - Answers (F)ocus (O)n (C)ontrollable, (U)nidentified (S)hrink Anaphalaxis - Answers Sudden, severe allergic reaction that may cause death How often should cold case temperatures be checked? What temperature should they be at? - Answers Checked every four hours Temperature should be 40 degrees F or less How often should hands be washed? - Answers When changing single use gloves, wash hands for 20 seconds When should single use gloves be changed? - Answers Damaged, contaminated, soiled Handling raw/uncooked protein Carrying boxes Touching doors (cooler, freezer) Biological hazards (coughing, sneezing, bare body parts, etc.) chemical hazards Symptoms of foodborne virus - Answers Vomiting Diarrhea Sore throat/fever Jaundice Lesions containing pus (hands, wrist, visible body parts) Types of parasites and their origins - Answers Anisakis (seafood) Cryptosporidium Parvum: (water) Cyclospora Cayetanesis: (Food/water) Giardia Puodenalis (intestinates): (Food/water) Talenia Saginaa Itaenia Solium (tapeworm): (infected humans/animals Taxoplasmia Gondii: (humans/animals) Trichinella Spiralis: (swine, horses, infected humans) What are molds? What are their shapes? What do they produce? - Answers microscopic organisms that live on plant and animal matter filamentious (threadlike) Produce spores and/or microtoxins that are poisonous to humans Steps in handling customer accident - Answers 1) Send for a manager 2) Assist the customer 3) Never leave the customer unattended 4) Don't discuss incident 5) Make a mental note Ultrastarlite - Answers Sink detergent What is the main reason for a customer to leave one store for another? - Answers Perceived attitude and poor service What is the FAST method of suggestive selling? - Answers (F)ind out the situation (A)sk questions (S)uggest at least two items (T)alk about each item How is net profit calculated? - Answers (SALES minus COST OF SALES) divided by TOTAL DEPARTMENT SALES What system do you use to reset an applicant's password? - Answers Applicant Management System How long should items be left in sanitizing solution? - Answers No longer than one minute When new POG's (plan-o-grams) are implemented, how soon do you have to have them completed? - Answers complete within two weeks When the truck arrives, what is the first number you'll need to look for on the driver trip sheet? - Answers Seal number What time should the receiving door be locked? - Answers Locked at 5pm What must be written on a sub-department voucher receipt? - Answers Department Reason Associate Personnel Number