Answers | Latest Update 2026/2027 | Graded
A+.
1. Which BRM competency level needs a solid organizational and industry acumen and leads
initiatives?
a) Master
b) Practitioner
c) Beginner
d) Explorer - ANS-b) Practitioner
2. Which of the following is NOT an activity a BRM would do in the strategic domain?
a) Achieve immediate results on an ongoing basis
b) Set the overall direction for achieving results
c) Define an organization's purpose
d) Remove obstacles as they are encountered - ANS-a) Achieve immediate results on an
ongoing basis
3. Identify the missing word(s) in the following sentence:
The BRM Competency Model describes the knowledge, skills, characteristics, behaviors,
and [?] needed for performance in the BRM role. a) Enablers
b) Competencies
c) Capabilities
d) Mindsets - ANS-d) Mindsets
4. A business relationship manager is a single point
of: a) focus
b) contact
c) escalation
d) knowledge - ANS-a) focus
5. purposeful narrative includes which of the following tools and techniques?
a) Shared ownership and leadership as practice
b) Relationship network directory and influential relationships
c) Storytelling and language
,d) Personal growth and mindset - ANS-c) Storytelling and language
6. A relationship-centered organization is a comprehensive system focused on
relationships as the source for limitless energy, [ ? ] and helping an organization satisfy
its purpose - ANS-Drive Value
8. At level three in the Relationship Maturity Model, relationships will have this
characteristic: a) A focus on strategically aligned value-focused outcomes
b) Early and frequent engagement, and emerging trust in value expectations and delivery
capabilities
c) A focus on manageable metrics and shared value, leading to a shift from operate to innovate
d) A compliant relationship where the BRM is engaged once the strategy and value planning
has been completed - ANS-c) A focus on manageable metrics and shared value, leading to a
shift from operate to innovate
At which level does early and frequent engagement, and emerging trust in value
expectations and delivery capability begin to shift the conversation to more consultative in
nature?
a) Order taker
b) Service provider
c) Trusted advisor
d) Strategic partner - ANS-c) Trusted advisor
At which level does transparency become the norm, silos still persist, but a focus on jointly
defined success metrics and shared value help make routine service stable? a) Order
taker
b) Service provider
c) Trusted advisor
d) Strategic partner - ANS-b) Service provider
How are organizational and personal change intertwined and inseparable?
a) Personal change will depend on how organizations view the change.
b) For an organization to evolve, people must also evolve their behaviors.
c) Organizations must believe that a person's true potential is limitless.
d) Personal change depends on organizational change - ANS-b) For an organization to evolve,
people must also evolve their behaviors.
How do business relationship managers build credibility and strengthen relationships?
a) By earning and establishing trust
b) By requiring all business units to follow the BRM core values
c) By delivering projects on time and on budget
d) By developing a guide for behavior across all areas of the business - ANS-a) By earning and
,establishing trust
How would you move from service provider to trusted advisor?
a) Increase BRM engagement
b) Focus on metrics and shared value
c) Think inclusively and holistically about strategy
d) Value driven results - ANS-c) Think inclusively and holistically about strategy
7. A strategic business relationship manager needs to do which of the following to drive
meaningful
accomplishments?
a) Have a strong understanding of all solutions to advise partners on how to maximize the
bottom
line
b) Help define the partners perspective and manage from top to bottom and across all units
and functions
c) Define and establish silos by helping establish the common goals and
interdependencies that keep competing perspectives from existing
d) Clearly differentiate low value from high value needs and opportunities - ANS-d) Clearly
differentiate low value from high value needs and opportunities
Identify the missing word in the following sentence:
Business relationship managers, along with their leaders, team, and partners utilize [ ? ] to help
empower them through support and tailored guidance. a) training
b) managing
c) coaching
d) directing - ANS-c) coaching
Identify the missing word in the following sentence:
In the Now-to-New Approach, the greatest value opportunity is associated with the need for [ ? ]
to change, and in this, mechanical approaches tend to fail. a) Technology
b) People
c) Processes
d) Leadership - ANS-b) People
Identify the missing word(s) in the following sentence: [ ? ]
describe the things for which organizations are known. a)
Organizational capability
, b) Organizational philosophy
c) Organizational factors
d) Organizational values - ANS-c) Organizational factors
Identify the missing word(s) in the following sentence:
[ ? ] explains the potential power embedded within organizational cultures and how
effective relationships serve as the basis for that power. - ANS-Relationshipism
Identify the missing word(s) in the following sentence:
A [ ? ] supports others practicing business relationship management by establishing
standards, quality, thought leadership, and continuous improvement. a) Community
of practice
b) Center of excellence
c) Project management office
d) Governance team - ANS-a) Community of practice
Identify the missing word(s) in the following sentence:
A BRM discipline is the effective application of knowledge, demonstrated through a set
of competencies and mindsets to advance a business relationship management [ ? ].
a) Capability
b) Philosophy
c) Role
d) Relationship - ANS-a) Capability
Identify the missing word(s) in the following sentence:
A BRM team is a group of individuals who have common business relationship
management interests and skills and are working towards a [ ? ]. a) Common
goal
b) Strategic goal
c) Strong relationship
d) Common objective - ANS-a) Common goal
Identify the missing word(s) in the following sentence:
BRMs have many relationships, which means they can [ ? ] the spread of new
behaviors. a) Coerce
b) Encourage
c) Transmit
d) Facilitate - ANS-d) Facilitate
Identify the missing word(s) in the following sentence:
Drive value is to develop [ ? ] and nurture assets based on a purposeful context to achieve
timely and strategic results. a) Investments